First of all, I hate doctors. They make me uncomfortable, and I've had some bad experiences. That being said, I LOVE Dr. McIntyre (she's the optometrist at Accent on Eyes)! She is so nice, gentle, and reassuring. She talks you through everything she's doing and really takes the time that you need as her patient. Dr. McIntyre isn't the only great thing about Accent on Eyes. Her staff is also super nice. I had to go back a few times - exam, pick up glasses, pick up sunglasses, and then I had a mystery "issue" with my sunglasses. I felt like they were "off." Like my depth perception was off and they gave me headaches and threw off my balance. It was weird. The ophthalmologist didn't see anything "wrong" with my sunglasses, but he ordered new lenses for them anyway. They never once said anything like "give it some time and you'll get used to it." They really listened to everything I said, and never made me feel stupid or annoying. Once the lenses were replaced, the sunglasses were great! I was completely impressed with everything. Even though my experience wasn't "perfect," the people at Accent on Eyes made the experience as good as it could possibly be. They were so nice and patient the whole time. They made sure I walked away completely satisfied and able to see! :-) read more

First of all, Dr. McIntyre is congenial and obviously experienced. She has tons of eye-examining equipment, which she should probably sell off some to streamline her operation, as the patient has to move from room to room throughout the exam. But I'm not an eye doctor, so perhaps they need all that stuff. It just seemed like there was too much and that it would serve the Dr and her clients to reduce and consolidate. Things also seemed a bit disorganized and the Dr a little scattered. And though I can relate, being a middle-aged woman myself, it didn't engender confidence. Perhaps this is a new location and they hadn't yet fully settled. In the end, I let myself be talked out of a pair of glasses that I still (weeks later) feel would have looked better on me. The pair the Dr and her receptionist (optician was out due to injury) talked me into are not my style. I suspect they thought my choice was too "hipster". Two main issues remain. 1. The cost: Even though we've had VSP insurance with various employers for years, this is the first time I used it and went with a VSP provider. These glasses without the insurance, Dr. McIntyre told me, would have been over $800! That's double my cost at non-VSP providers, which makes me think this, and perhaps other providers, pad the cost because there's insurance. After insurance, it was the same as I pay without. 2. The prescription: With these new specs my vision is not sharp; I feel like I'm always squinting to see clearly, which encourages wrinkles I was hoping to ease with a new Rx. There's just a general dullness or blurriness to my world that I didn't expect with new glasses. Usually, a new pair of glasses makes everything super sharp, but not with these. Dr. McIntyre said my vision had improved after comparing my old (a pair that was 2 Rx's ago). That should have set off some bells, I guess; my vision has NEVER improved -- nothing on the human body does. If I could afford it, I'd go back to Lenscrafters to see if they could "clear" things up for me. Summary: At Accent on Eyes, using VSP insurance I got insufficient vision correction & frames I don't like for around $400. (Without insurance last year, I got frames I like & clear vision for around $400.) Sorry, Dr. McIntyre. read more

This was a terrific experience for me and my family. I thought about buying glasses from a "discount" store until I discovreed the cost and quality to be superior at Accent on Eyes. In addition, the eye exam was the most thorough I have ever received. I purchased progressives and found the quality to be so superior to the bargain stores I previously used there was no distortion or dfizzy areas whatsoever. Amazing! They showed me why the lenses are superior to the bargain places. No more headaches! I have referred a number of friends and co-workers all of whom have had the same great experience. Accent on Eyes also has one of the largest selection of frames I have ever seen. I highly recommend Accent on Eyes and particularily Dr. Debra McIntyre. She's the best! WTR read more

Accent On Eyes Optometry - Optometrists Near Me - Escondido, California

They had a good selection of frames, and the fish in the lobby (before they relocated, not sure if they are still around) had enough personality to go on the road. After only one visit the doctor and receptionist already knew my first name when I showed up the next time to pick up my frames. Would definitely recommend them! Nice people, thorough exam, and great service. read more

I wanted to write an update on this review. After the post Dr McIntyre reached out to explain that the office had experienced unexpected staff changes and unfortunately some records were incomplete which was the root of cause of my complaint. I did go into the office to get remeasured without charge. I have changed my review from 1 to 3 stars today. read more

I was there not long after they moved and Dr. McIntyre said her patient records weren't unpacked so she couldn't tell me if my eyesight was the same or changed. I thought...why didn't you pull records first thing in the morning of all your scheduled appointments for the day? I had to go back a week later for more eye tests and I had my new and very expensive glasses within 3 weeks. I called back, asking to get a prescription for contacts and was told to make another appointment!!! This really angered me and I don't like doctors that love to "milk your insurance." So 3 appointments within 1 month is ridiculous. I've changed doctors. read more

I did not deal with Dr. McIntyre, so this review is not about her. If you want an eye exam only--no glasses or to get a copy of your prescription, you may want to try her. I will not. I think how my situation was handled is unethical. I ended up with three prescriptions, each with different exam dates and expiration dates--all for the same exam. We were dealing with "Accent on Eyes" during their transition from one location to taking over Dr. McDonald's practice. We had an eye exam by a Dr. who was working for Dr. McDonald and now works with Dr. McIntyre. We paid for the exam and the office was trying to locate a particular frame. When I called to follow up, Dr. McDonald's phone was answered by "Accent on Eyes" and it was explained that they had taken over Dr. McDonald's patients and had all the files. I decided to get a copy of the prescription and get frames elsewhere. The office manager said she would call when I could come pick up the prescription. I don't know if it was because we weren't going to buy glasses, but she never called back. Repeated calls to her were never returned and if the office manager did answer the phone, she had many, many excuses. Such as, the office was being painted and the smell was too bad to go in the office, or, the file cabinets were faced inward toward each other and the drawers couldn't open and they had to hire someone to move them. Oh--and they had problems with their phone system and that was why calls were never returned. I understand there could be some delay due to the move but this went on for MONTHS. My son was away at college so we were trying to get this taken care of when he was home on breaks. Finally, this summer, I spent a day, calling and calling until the office manager eventually picked up the phone. She finally admitted she couldn't find his file and said she would give my son an exam--but not a full exam--so he would have a prescription. The exam would be without charge since they had been unable to find his file. She scheduled an exam for a month later, and two days before his exam she called and cancelled. She had suddenly found my son's file and his prescription. The prescription had expired, but she said she would just change the date to a year in the future because he was using it for glasses and not contact lenses. I wanted the exam she promised since we had been trying to get this prescription for a year and didn't want to buy glasses with an old prescription. She warned us that she has seen prescriptions change in 4 months and he should have an exam--but we would now have to pay for it. I said after all we had been through, I did not want to do business with them. She e-mailed me the prescription and she had not only changed the expiration date on the exam, she moved the date of his original exam as well. I called and said that I wanted to get a copy of his records and the rest of our family and she said that it would cost me $25.00 for each family member. I told her I wanted a copy of the original prescription, with the original exam/expiration date, and that I planned to send reviews to Yelp and Angie's List. She called back 10 minutes later and was very nice. She said she could understand my frustration and that she would get my son's file and the rest of our family's files and give us a copy at no charge. When I went into the office to get the files, she took me into the back room and pleaded that I not give a bad review. She said that Dr. McIntyre was a good Dr. and a good person. She probably is. She also said the Dr. McIntyre didn't buy Dr. McDonald's practice, just moved into his location and the only reason they had his files was because he left them and that the new office was just doing everyone "a favor" by accepting his patients. This was not the impression I was given previously. I have no idea what the actual truth is--which is why I decided to go through with this review. I did wait before submitting this review because my first draft was very harsh. If the office manager had treated us they way she treated me the last two days, instead of the way she had in the previous months and months, this review would be different. However, I have three prescriptions from the office manager. One has the correct exam date and a correct expiration date, one has a correct exam date but fraudulent expiration date, and one has a fraudulent exam date and fraudulent expiration date. Our family went to Dr. McDonald for over 15 years. We like the personalized service you get with a family optometrist. We miss you Dr. McDonald and will continuing looking for a new optometry practice. read more

Dr McIntyre is the best optometrist I have had. She is very thorough, explains everything well, and has all of the new technology. She has a great selection of glasses and her staff is very helpful. The office is very easy to get to in downtown Escondido. read more

I have never written an online review before, but I am so impressed with the service I received from Dr. Debra McIntyre and her staff at Accent on Eyes Optometry in Escondido, CA that I want to tell people about this place! First of all, WOW, this place deserves 5 Stars!! I have been to plenty of doctors in my life and Dr. Debra McIntyre is as good as they get!! She is kind, helpful, knowledgeable, and she and her staff genuinely seem to care about their patients. The quality of the service that I received from Accent on Eyes was EXCEPTIONAL from start to finish. When I set my appointment, I was treated with courtesy and respect by a very competent staff member who answered all of my questions thoroughly. She took the time to address my insurance concerns and explained my benefits to me in a way I could understand. My schedule is very difficult to accommodate and she very patiently worked with me until we found an appointment that I could keep. She seemed to actually WANT to help me! This was a new experience from a doctor's office! When I arrived for my appointment, I was greeted warmly by the manager, who then introduced me to the rest of the staff. I actually felt WELCOME there! There was no pressure or tenseness like you normally feel in a doctor's office-- everyone was friendly and professional and helpful. Once I completed my paperwork (while sitting next to a large fish aquarium with the most adorable puffer fish I have ever seen!!), I was taken to a testing area where a staff member took some measurements and checked my eye pressure (with gentler-than-normal air-poof) and she also checked the prescription in my current lenses. I was then taken to another room where I had my "visual field" checked (a sort of video game that makes sure I'm not missing any pieces of my vision)-- a FREE part of the routine eye exam at Accent on Eyes Optometry!! Each step of the way, a staff member very thoroughly explained to me what was being done, and why. They even took my blood pressure to make sure I didn't have high pressure that would affect my vision!! I learned so much at this eye exam, it felt like I was seeing a REAL EYE DOCTOR for the first time in my life. This WAS NOT a doc-in-the-box exam like you'd get at Walmart or Costco. This felt like I was in a medical office, with very competent and wonderful staff. After all the initial tests were done, I got to meet Dr. Debra McIntyre. OH MY GOSH she is the most FABULOUS Doctor ever!!! She greeted me with a smile and proceeded give me the most thorough exam I have ever received in my entire life!! She asked me questions about my vision experiences elsewhere, my eye history and health history and lifestyle and vision needs. I needed bifocals and had worn progressives previously and hated them but she took the time to explain WHY I did not like my previous glasses and she explained about changes in technology and new digital progressives that are customized and don't have that horrible swimmy feeling. She recommended the same progressive lenses for me that she herself is wearing, which made me feel more confident about trying them. She did the regular eye exam and also dilated me and looked inside my eyes. She noticed that my optic nerves look different and she educated me about glaucoma (which runs in my family). Accent on Eyes offers a "health screen" for an extra 40.00 which basically is a whole MEDICAL eye exam in addition to the vision exam. At first I said no because I didn't want to pay extra but then I decided to go ahead and do the health exam anyway. I am SO GLAD that I did-- it was AMAZING!!! Dr. McIntyre has a glaucoma tester that is a camera that analyzes the optic nerves (turns out the air-poof is not a full glaucoma test-- it just checks eye pressure) and I had other pictures taken inside my eyes that were high definition and so cool! Everyone should do this!! The detail was phenomenal, I could actually see the blood vessels inside my eyes. Dr. McIntyre explained the results to me and I learned so much. Once my eye exam was done, she introduced me to the optician and the manager who both helped me find beautiful glasses that fit me and my personality perfectly. What NICE people!! I took a chance and got the new progressives the doctor recommended. I am glad that I did!! I just picked up my new glasses and I LOVE THEM!! They don't even feel like progressives to me and I can see everything!! The optician even custom-fit them for me so they are comfortable on my face and don't hurt me like previous glasses I had did. And speaking of previous glasses, they even adjusted my old glasses and changed out the nosepads for me FREE OF CHARGE, even though I had purchased them somewhere else. WOW!! By the way, I made my appointment with Dr. McIntyre at Accent on Eyes despite that stupid (and implausible-sounding) "one star" review someone else gave her and I'm so glad I did!! I used to be afraid of eye exams, now I'm actually looking forward to next year's!!! read more

Dr. McIntyre is very personable and I believe that she is a competent Dr. but my experience was extremely frustrating. The organization of the Dr. and her office was well below the tolerable level. I made an appointment with Dr. McIntyre because of a recommendation and she was listed as a provider in my vision plan. I called the office and got stuck in their phone loop that kept suggesting that I make an appointment online. I made the appointment online but the confirmation and validation feature did not work...that should have been a sign! I was finally able to confirm the appointment by emailing the Dr. I ended up paying more with insurance coverage than I do when I go to an out of plan provider. I was to get a trial pair of contacts and had to keep calling when I could get through to see if they were in. Went through this twice then found out they were closing their office and that she had only given her staff a one week notice on this. I finally got my prescriptions from her the day before her office was supposed to close and ordered my contacts online but the online company cannot reach the Dr. to verify my prescription so I have to fax it to them. This has been 2 months on and off chasing this Dr. around and I still don't have contacts or glasses although she very quickly submitted her claim to my insurance company. I can see why she is now out of business but I understand that she is going to an established practice in Escondido. read more