In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

I'm in the process of remodeling my home, and from this experience of dealing with dozens of…read moredifferent contractors I've received a full spectrum education in their world. Here's the gist of what I learned: about half of the contractors are honest.. they make the process fun and are a real pleasure to deal with; the other half are dishonest... they string you along, make the process a hassle, and are a real pain. Chris (the owner) and his team are a shining example of what great contractors SHOULD be. For starters, Chris is an extremely kind and responsive person. From my first phone call with him (he showed up the same-day, on a SUNDAY) to my projects completion day.. he always responded quickly, was extremely polite, and very thorough. (He never gives you those weak 2-word text responses like lesser contractors). Chris helped me design my deck and pick out the best materials for my needs. He used a 3D rendering software that shows you exactly how your deck is going to look in your backyard. It was actually really cool, and helped me make some tweaks to the design before starting construction. After signing my contract, his crew showed up the very next morning. These guys were absolute studs. They worked their butts off from 8am - 6pm every day until the job was complete... wow! Many days I work from home, so I was able to watch them. They didn't rush their work, they were very calculated and meticulous about doing the job the right way (a marathon not a sprint mentality). This doesn't mean they're slow, it means they care about the details and doing things right. His crew also isn't a bunch of 20 year old rookies playing on their phones either. These guys all look to be in their mid 30's and early 40's. Men with lots of experience.. they have families to feed, work extremely hard, and know what they're doing. The craftsmanship was phenomenal. The engineering very structurally sound. The design is beautiful and actually has my neighbors giving compliments. Anytime there was an issue during the project (and there weren't many), Chris and his crew fixed it immediately like it was no problem at all. Easy peasy. Chris did what he said he was going to do, when he said he was going to do it, and charged me what he said he was going to charge. Actually.. he went above and beyond what he said he was going to do, he made improvements to the project beyond what was promised, and even gave me a discount at the very end because of a few minor details.. which he didn't have to do. I didn't complain and I didn't request a discount...that's just the kind of guy he is. Incredible. I'm going to mention one last thing I was going to leave out but I think it's important. Every morning before work began, Chris gathers his crew and they do a group prayer together. They ask each other what's going on in their personal lives, and what they can pray for each other about. Then they read a short scripture out loud together, and they start their day. Unbelievably cool. Why do they call themselves Sasquatch? Because these guys are freaking beasts. This is one of those rare experiences where I had a feeling it was going to go well, and it turned out even better than I had imagined. There's a reason why they have so many 5 star reviews. If you're looking to have a deck built in Austin I'm going to help you... skip the weak fluff and go with Sasquatch.

Merlin and his team were awesome. Fast, great job, easy to work with and a great fence!! Several…read moreneighbors have commented. Highly recommend!

Merlin and his team SAVED THE DAY! I got about 6 or 7 quotes for my deck back in April. Landmark…read moreFence was one of them. Unfortunately, I ended up going with a different contractor who quickly proved he didn't know what he was doing. After I decided to end that relationship, I immediately called Landmark and one other company back who had given me quotes previously. The other company couldn't find the time to get someone to come out for a re-estimate and then did not return my calls. Merlin was extremely responsive and came to give me another estimate to check out what had already been done. He originally told me mid-July and at this point it was mid to late May. Everyone was booked through July at this point, so I was willing to wait. Merlin ended up starting earlier than planned around the end of June but then I had an issue with my composite boards with Home Depot where they had to reorder my boards and wait another week. Merlin was extremely understanding and worked around the Home Depot mistake. As soon as my boards arrived, they immediately picked them up at Home Depot and finished the job within the next 1-2 days and ended on a Holiday - July 4th. They are a hard working, trustworthy, and professional team and did an absolutely outstanding job! I would definitely use them again for any fence or decking needs. I'm so glad I found them!

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

Last year we wanted to spruce up the yard, install some zero scaping and replant the beds. When we…read moreinquired, they were several months booked, so we just procrastinated and didn't do anything. On the way home one month or so back, there was a PRT crew working in the neighborhood and it motivated me to reach out again. They quickly replied through Yelp once I sent them a message and the estimator was here in a couple of days for an estimate and to provide guidance. He was very helpful in making the decisions we choose. We pretty much revamped our entire landscape. New Sod, removal of old sod and installation of zero scape/natural flat stones/gravel. Replanted all the beds, reworked sprinkler system and a massive trim out of existing shrubs and the sort. Not inexpensive, however they were still less expensive then another service, who suggested such things as a French drain, which really didn't make sense and came in a couple grand higher. The crew were numerous and were on time, courteous and knocked out the project in only a few days. One slight slip was the sod was not available on the last day, so we skipped a day and had the job completed the day after. It still was in the time frame they informed us on to begin with and let us know the day before the sod was to be installed. The result of their hard work will be truly noticed when the new plantings take hold. We have been fortunate with having several days of rain and cool weather. A couple of weeks in the sod has taken hold and none of the plantings have died and are all perking up from the transplanting experience. We are very happy with the results and the ease of working with PRT from start to finish.

PRT did a great job creating a backyard patio area and walkway to where we store our trash bins…read more They also created a pathway in our front yard all with concrete pavers and basalt gravel. We absolutely love it! The crew were super polite and professional folks working through extreme heat over two days (super quick imo). They did a cool underground drainage features with our existing gutters that I'm excited to see workout when it rains next. They truly did a wonderful job and picked up after themselves and even hauled some leftover rotten decking we had for us. Super appreciated and can't wait to reach out to PRT in the future to help us with refreshing our flower beds. They do have a bit a wait but you receive quality results it's definitely worth it.

Henry and his team did a fantastic job with our custom gate and pool railing. Responsive, great…read morecustomer service, excellent problem solving to deal with any issues on site and committed to getting the job done right at a great price. Highly recommend!

When I sent the request to help with a fence project, Freedom Fence & gates were the first to…read morerespond with a price quote. I then reached out and began speaking with DJ. Good guy, busy but he answered all my questions and once he got the ok from me the project was started a week later. Please continue to be patient with customer's! I would do business with this company again. Thanks DJ

I just contacted Don to see if he could come help me with a dishwasher issue. I told him what was…read moregoing on but, unfortunately he let me know that he was completely booked and couldn't help me in the near future. However, he stayed on the phone with me and essentially diagnosed my problem for me. I went back and did as he suggested, and my problem was fixed. So thankful for Don's honesty, helpfulness and great attitude! Next time I need work done around the house, I will definitely be calling him.

Super professional craftmanship. Since a picture can speak thousand words, check out the 2 uploaded…read morephotos for the driveway fence lights that Don put in for me. We started with a plain black fence that was hard to see at night. Don went beyond to source for a number of lamps and we ended up with these perfectly match ones. The electrical wiring is well hidden that nobody can tell that the lamps are not from the original.

We had Restore Atlas replace our fence and remove the tree between our property and our neighbors…read morethat was breaking our shared fence. The whole experience literally could not have been better! Jeremy is a true professional with a heart of gold. Everyone who was working on our fence were wonderful and sweet. When I walked the fence after, any little thing I found ( which was virtually nothing) they fixed with a smile and understanding. They explained everything I had questions about and the fence looks perfect. Everything was done so well and the fence is so strong! I'm so excited to have this beautiful fence to enjoy for years and years to come! The tree removal was also done safely and very well. The stump is mayyyybe 1.5 inches above the ground. Probably even shorter. The yard looks soooo nice and I love it! I will be hiring Restore Atlas for ANY other work we need done.

From the owner: If you are in search of a company that cares about your home like it's our own then you've come to…read morethe right place. At Restore Atlas we take as much pride in your home project as we do our own. Our team of friendly, polite, and knowledgeable project managers are ready and willing to help you get your next project off the ground.

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

I recommend these guys. They replaced a wooden fence for us for a reasonable price, with good…read morequality material, promptly. The workers constructed the fence artfully around some barriers. They accidentally broke an underground sprinkler and very promptly fixed it.

My fence is still holding up for years now! The price was reasonable, and the steel posts are a…read morelevel up from normal wooden posts because they don't decay or wear out.

My chain link fence gate, which is metal, broke after several years and instead of coming to fix it…read morefor free since a metal gate shouldn't break, they offered to fix it with the same parts for $300 or $600 to fix it correctly. I won't use them again, they don't stand by their products and the install was terrible. They had to come back 6 times during the install because they didn't cement in the posts as agreed and they wobbled back and forth. They then tried to mask it with a little surface concrete to make it appear like it was done correctly but they literally poured 1/4" concrete on the dirt, so it didn't take much to figure that out. I took videos of the issues if anyone wanted to see the problems. Disgusted with the install, quality of product and follow up support. Don't trust them to install a quality chain link fence.