In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

I'm in the process of remodeling my home, and from this experience of dealing with dozens of…read moredifferent contractors I've received a full spectrum education in their world. Here's the gist of what I learned: about half of the contractors are honest.. they make the process fun and are a real pleasure to deal with; the other half are dishonest... they string you along, make the process a hassle, and are a real pain. Chris (the owner) and his team are a shining example of what great contractors SHOULD be. For starters, Chris is an extremely kind and responsive person. From my first phone call with him (he showed up the same-day, on a SUNDAY) to my projects completion day.. he always responded quickly, was extremely polite, and very thorough. (He never gives you those weak 2-word text responses like lesser contractors). Chris helped me design my deck and pick out the best materials for my needs. He used a 3D rendering software that shows you exactly how your deck is going to look in your backyard. It was actually really cool, and helped me make some tweaks to the design before starting construction. After signing my contract, his crew showed up the very next morning. These guys were absolute studs. They worked their butts off from 8am - 6pm every day until the job was complete... wow! Many days I work from home, so I was able to watch them. They didn't rush their work, they were very calculated and meticulous about doing the job the right way (a marathon not a sprint mentality). This doesn't mean they're slow, it means they care about the details and doing things right. His crew also isn't a bunch of 20 year old rookies playing on their phones either. These guys all look to be in their mid 30's and early 40's. Men with lots of experience.. they have families to feed, work extremely hard, and know what they're doing. The craftsmanship was phenomenal. The engineering very structurally sound. The design is beautiful and actually has my neighbors giving compliments. Anytime there was an issue during the project (and there weren't many), Chris and his crew fixed it immediately like it was no problem at all. Easy peasy. Chris did what he said he was going to do, when he said he was going to do it, and charged me what he said he was going to charge. Actually.. he went above and beyond what he said he was going to do, he made improvements to the project beyond what was promised, and even gave me a discount at the very end because of a few minor details.. which he didn't have to do. I didn't complain and I didn't request a discount...that's just the kind of guy he is. Incredible. I'm going to mention one last thing I was going to leave out but I think it's important. Every morning before work began, Chris gathers his crew and they do a group prayer together. They ask each other what's going on in their personal lives, and what they can pray for each other about. Then they read a short scripture out loud together, and they start their day. Unbelievably cool. Why do they call themselves Sasquatch? Because these guys are freaking beasts. This is one of those rare experiences where I had a feeling it was going to go well, and it turned out even better than I had imagined. There's a reason why they have so many 5 star reviews. If you're looking to have a deck built in Austin I'm going to help you... skip the weak fluff and go with Sasquatch.

Merlin and his team were awesome. Fast, great job, easy to work with and a great fence!! Several…read moreneighbors have commented. Highly recommend!

Merlin and his team SAVED THE DAY! I got about 6 or 7 quotes for my deck back in April. Landmark…read moreFence was one of them. Unfortunately, I ended up going with a different contractor who quickly proved he didn't know what he was doing. After I decided to end that relationship, I immediately called Landmark and one other company back who had given me quotes previously. The other company couldn't find the time to get someone to come out for a re-estimate and then did not return my calls. Merlin was extremely responsive and came to give me another estimate to check out what had already been done. He originally told me mid-July and at this point it was mid to late May. Everyone was booked through July at this point, so I was willing to wait. Merlin ended up starting earlier than planned around the end of June but then I had an issue with my composite boards with Home Depot where they had to reorder my boards and wait another week. Merlin was extremely understanding and worked around the Home Depot mistake. As soon as my boards arrived, they immediately picked them up at Home Depot and finished the job within the next 1-2 days and ended on a Holiday - July 4th. They are a hard working, trustworthy, and professional team and did an absolutely outstanding job! I would definitely use them again for any fence or decking needs. I'm so glad I found them!

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

I recommend these guys. They replaced a wooden fence for us for a reasonable price, with good…read morequality material, promptly. The workers constructed the fence artfully around some barriers. They accidentally broke an underground sprinkler and very promptly fixed it.

Last year we wanted to spruce up the yard, install some zero scaping and replant the beds. When we…read moreinquired, they were several months booked, so we just procrastinated and didn't do anything. On the way home one month or so back, there was a PRT crew working in the neighborhood and it motivated me to reach out again. They quickly replied through Yelp once I sent them a message and the estimator was here in a couple of days for an estimate and to provide guidance. He was very helpful in making the decisions we choose. We pretty much revamped our entire landscape. New Sod, removal of old sod and installation of zero scape/natural flat stones/gravel. Replanted all the beds, reworked sprinkler system and a massive trim out of existing shrubs and the sort. Not inexpensive, however they were still less expensive then another service, who suggested such things as a French drain, which really didn't make sense and came in a couple grand higher. The crew were numerous and were on time, courteous and knocked out the project in only a few days. One slight slip was the sod was not available on the last day, so we skipped a day and had the job completed the day after. It still was in the time frame they informed us on to begin with and let us know the day before the sod was to be installed. The result of their hard work will be truly noticed when the new plantings take hold. We have been fortunate with having several days of rain and cool weather. A couple of weeks in the sod has taken hold and none of the plantings have died and are all perking up from the transplanting experience. We are very happy with the results and the ease of working with PRT from start to finish.

PRT did a great job creating a backyard patio area and walkway to where we store our trash bins…read more They also created a pathway in our front yard all with concrete pavers and basalt gravel. We absolutely love it! The crew were super polite and professional folks working through extreme heat over two days (super quick imo). They did a cool underground drainage features with our existing gutters that I'm excited to see workout when it rains next. They truly did a wonderful job and picked up after themselves and even hauled some leftover rotten decking we had for us. Super appreciated and can't wait to reach out to PRT in the future to help us with refreshing our flower beds. They do have a bit a wait but you receive quality results it's definitely worth it.

Very fast response and repair. Happy with the results and communication. This was a fence blown…read moredown from the Georgetown wind storms last Spring. They quickly reset existing posts with concrete (which they did not have originally ) restoring the long fence line to the upright.

We have a ground level wooden patio with a metal veranda that was in sore need of having the…read morefloorboards replaced. Initially, we planned to do the work ourselves. We bought/stained pressure treated lumber and did the demo work of pulling up the old porch. We soon discovered to our dismay that the underlying frame and columns holding up the veranda were varying degrees of rotted-out and needed to be replaced entirely. We wanted the job done right, and so we decided to find a contractor to work with. After doing some research on Yelp, I reached out to a handful of deck building specialists. Originally, Deck N Cable Railing wasn't even on my radar. Yelp has the function that if you click a button, it'll automatically duplicate your request and send it to an additional handful of businesses. I didn't even realize that I had accidentally done this. I'm so glad I did because Deck N Cable Railing was one of the businesses that Yelp sent my way. First off, they were very fast at responding to my request for info. They reached out, asked for a bit of additional information, and then offered to come out to give a free estimate in person within 24 hours. Juan Pena, the owner, arrived on time for the appointment. He listened attentively to our needs and evaluated the job that needed to be done quickly, efficiently, and thoroughly. He was sensitive to our desire to not let the lumber we had already bought/stained go to waste and made a plan to utilize it. He was also able to give us a quote on the spot which was really helpful. On the day of the installation, Juan arrived with his crew members, Jovial and Alejandro, to help get this situated for the job before he left for the day to attend to other projects. Jovial and Alejandro spoke limited English, but they used their smartphones and Google Translate to communicate with me when a question came up and so communication worked out just fine. Jovial and Alejandro were friendly, professional,and very hard workers. They were fast and fastidious and kept the job site neat. Juan had said that it may take up to two days to finish the job, but his crew were almost complete by the end of the first day. There was a minor issue with the frame visibly sticking out just a bit at one corner of the terminating edge of the porch. It wasn't a structural issue, more of a minor cosmetic issue, but I discussed the issue with Juan, and he immediately came up with a suitable solution to address my concerns. He joined Jovial and Alejandro on the morning of the second day of the installation to personally inspect their work. The job was finished within an hour or two on the second day. All in all, Juan and his team did an excellent job with the porch. It looks fantastic and feels exceptionally sturdy. We're very happy with the quality of the work, and we are looking forward to enjoying it for many years to come. We'd recommend Deck N Cable Railing without reservation based on the quality and efficiency of their work alone, but that's not the only reason you should consider giving them a call. Juan was very easy to work with. He's professional, responsive, friendly, and conscientious. He takes a lot of pride in his work and it's important to him that his clients are 100% satisfied with the work done. Moreover, his pricing is very reasonable. His quote for the job was by far the most reasonably and competitively priced bid. Finally, and this is a bit embarrassing, I accidentally overpaid for the job. I paid Juan in cash, handing him an envelope with cash, without realizing that I had miscounted it. Imagine my surprise when I got a call from Juan that evening (apologizing for calling so late!), to let me know that I overpaid him, and he wanted to schedule a time when it was convenient for me for him to stop by in person to return the amount I overpaid. That's integrity, folks. If, like me, Deck N Cable Railing isn't on your radar, they should be. Solid 5 stars.

Exceeded expectations! Josh helped us create a design for our back patio that was both attractive…read moreand within budget. He delivered and estimate on the spot and the final invoice was in line with the initial quote. The job was scheduled right away didn't go longer than planned. The crew was professional and skilled as well. Can't say enough nice things about Sublime and we highly recommend them.

From the owner: We are committed to being your premier choice for: *…read moreLandscaping * Outdoor Kitchens * Patios * Masonry * Decks * Seasonal Clean-ups

Alfonso and his team have done 2 backyard projects for me that we absolutely love. The 1st was a…read moredeck with wire railing and the 2nd was a limestone patio, walkway, fence and kid play area. Pricing was lower than other 2 quotes I got and done in a week. He was able to recommend options for me when I couldn't decide on certain things. I believe this is because he has been in the business for 15 years. A neighbor recommended him to me after doing her backyard as well. He is very detail-oriented and cares about leaving his job well done. If we decide to do more work in our yards, we will definitely be reaching out to Alfonso at Cielo Lawn Service!

From the owner: We are a family-owned and operated business with more than 15 years of experience. We offer year…read moreround care for your lawn and are here to serve you in any of your landscaping needs. Our services also go beyond your lawn and have years of experience in interior remodeling and other interior works.

I just contacted Don to see if he could come help me with a dishwasher issue. I told him what was…read moregoing on but, unfortunately he let me know that he was completely booked and couldn't help me in the near future. However, he stayed on the phone with me and essentially diagnosed my problem for me. I went back and did as he suggested, and my problem was fixed. So thankful for Don's honesty, helpfulness and great attitude! Next time I need work done around the house, I will definitely be calling him.

Super professional craftmanship. Since a picture can speak thousand words, check out the 2 uploaded…read morephotos for the driveway fence lights that Don put in for me. We started with a plain black fence that was hard to see at night. Don went beyond to source for a number of lamps and we ended up with these perfectly match ones. The electrical wiring is well hidden that nobody can tell that the lamps are not from the original.

Used Home Improvement and Repair for a few updates around the house -- drywall patching, trim work,…read moreand painting. They showed up right when they said they would and got everything done fast but carefully. The finish looks clean, and the pricing felt really fair for the quality. Great folks to work with; I'll be calling them again for the next project.

The final cost matched the initial estimate. The painting and repairs were completed according to…read morethe original agreement. The work is clean and was finished on schedule. No additional charges were added