I lost my passport, and i need it for work. I called UPV and they were very helpful in…read moreunderstanding my needs and expediting getting me a new passport. Will definitely use their services again in the future!!

Although I did not use this service for the current visa need, I believe I definitely will in…read morefuture. Ramsey (spelling?) took my call even after office hours closed and directed me to helpful information. Due to the tight schedule I'm working with and location, he was up front with me and told me he couldn't promise to get my visa application through in my timetable. He also offered to help me with more information after the weekend. Ramsey spoke very politely and professionally. Thank you, Ramsey, for your help today!

It costs more, but you're paying for convenience. When you're rushing around trying to settle up…read moreeverything before moving overseas, this place is a Godsend. The owner is very knowledgeable, professional, and friendly. We had y couple of great conversations. I highly recommend it if you're in a rush to renew your passport and don't have a lot of free time.

Choose a top tier for processing. A bit pricy but it was worth for giving me a peace of mind…read more Didn't do nothing and received a new passport about a week. Very recommended. Veronica was an awesome operator!

Monument Visa was responsive, honest, straightforward, and extremely reliable. They delivered…read moreexactly what they promised, right on schedule, and made the process of getting my travel and overseas relocation documents apostilled and authenticated smooth and stress-free. Whenever I had a question, I was able to call and speak directly with a real person--the owner himself--which I truly appreciated. Highly recommended.

I used the service to get an FBI background check apostilled for a Visa application. I paid extra…read morefor expedited service. I sent my application one or two days after my husband. His arrived in the mail within two weeks and I had not heard anything about mine shipping yet. I reached out and they said the FBI background check service I used required a password and they can't access it. I checked and they were right, but why hadn't someone reached out? When I submitted my application I received an automated email they received my request. The email they sent about my password went to my junk mail. They do have notification on their site to check junk mail, but I figured since the automated reply came through fine it wasn't an issue. Luckily I still received my documents at the same time our marriage license apostille came in, so we didn't lose any time. There aren't that many services like this to choose from so you're pretty much stuck.

I highly recommend National Photo. They did a great job scanning some 1979 vintage 33mm negatives…read moreand producing high resolution prints from the scanned files. I got the scanned electronic files and large prints only two days after bringing them the 25mm negatives. Perhaps more importantly, the Lab Manager, Cindy Aquilar, patiently and expertly explained to me the options and the implications of each options - both technically and economically. The results were spectacular for a fair price (less than the cost charge by rude shop in DC).

I had them digitize 32 videotapes from the 1990s and early 2000s. The entire experience, from start…read moreto finish, was awesome. Brian walked me through the process, and even shared one digitized tape first so I would know what to expect. Then he himself personally digitized all the tapes over two weeks! So much faster than the out-of-town services, which can take months. I am so happy with the results. The videos look great. It may cost more to do it locally, but you are paying for the peace of mind of having it done by a professional right in town, keeping your tapes safe and doing the job right. I can't recommend them enough!

Sam is excellent. I was completely lost on what to do, so I followed Sam's simple instructions and…read morereceived my visa in under 2 weeks. Impressive.

A1 Delivers Again - Sam Carlo is Outstanding…read more This is my second time using A1 Passport & Visa Express for expedited passport renewal, and once again, the experience exceeded my expectations. Why I keep coming back: Sam Carlo handles everything with exceptional professionalism. He's patient when answering questions, incredibly helpful throughout the process, and meticulous about form accuracy--which is critical when you're working under time constraints. Communication is key: Sam kept me in the loop at every stage. I always knew exactly where my application stood and what to expect next. No surprises, no stress--just clear, timely updates on all the important details. The bottom line: I trust Sam and A1 enough that I'm already planning to use them again in 10 years for my next renewal. If you need expedited passport or visa services, I highly recommend giving them a call. You won't be disappointed.

They do a good job processing Visas. However , they are not discrete and careful with people's…read morecommunication and information. It is probably safer to use a different service. There are many others that can quickly do the job.

From the owner: Put the world in your passport! International Visa Service specializes in assisting US citizens and…read moreresidents to obtain US Passports and travel visas to countries such as Australia, Brazil, China, Russia, Saudi Arabia, India, and may others. We double check your paperwork and advise if any corrections are needed before submission to help minimize possibility of rejection and delays at the US State Department and the Embassies. Let us be the first to wish you bon voyage!

I cannot speak to the entire organization of TravelVisa Pro, because we have been dealing primarily…read morewith one person. So it is important to note that SHE gets five stars, and TravelVisa Pro is fortunate to have her around. The agent our hiring company initially assigned to us was busy one afternoon, so the receptionist (fortunately) put us through to an available agent, Christen Werner. She was so attentive, thorough, and immediate with her responses that my wife and I have dealt solely with her since then. Christen has been patient as we have been awaiting documents from various agents but yet has sent everything that has come across her desk immediately to the relevant visa issuing authorities at the Saudi Embassy. She has kept us up to date with each development in the process, even as some parties have (such as the registrar of my wife's alma matter ) submitted incorrect documentation and we had to wait for another set to be sent. My wife and I have taught overseas for over six years and the most frustrating thing is navigating multiple bureaucracies while having minimal feedback while your future is being held in the hands of strangers. Travel Visa Pro has been a breath of fresh air during this process that would otherwise be so frustrating. It will be a year before our family and friends see us again and we have enjoyed spending time with them in a mental state of peace. It is well worth the cost to not only have the visa process expedited but to have the peace and presence of mind in the last few weeks at home before you say goodbye for another year.

***AVOID USING THIS COMPANY AT ALL COSTS. "CONCIERGE" PROMISES NOT MET AND NO FULL REFUND. IT WILL…read moreBE CHEAPER AND FASTER FOR YOU TO JUST GO TO THE CONSULATE YOURSELF.*** This was my first time using Travel Visa Pro. I decided to give it a shot because I had a last minute business trip come up that required me getting my China visa. I had about 30 days to do it. When I put in my application, and paid extra for the "concierge services," my agent John Sisson told me I could expect around a 2 week turn around. He also gave me a list of documents to submit, which I did. I should also note, HE insisted I sent my expired Taiwanese passport, which I (and even the resolutions manager, Ruta, who admitted it to me over the phone) believed messed up my entire application. After the 2nd week mark, I started getting multiple strange requests for more and more documentation. This included a "statement" for 1) a "travel" document 2) "name change," which I've never had... 3) AND THEN, John came back and said they also wanted my birth certificate AND copies of both my parents' passports. This was ludicrous - all my Taiwanese American friends, along with my Taiwanese dad who has done visas for my family - never encountered this. They were all stunned that this was happening. The core problem is that I'm estranged from my biological mom's side of the family. I've also never had a birth certificate since I've kept a US passport all my life for I-9 employment, travel, identity verification, etc., and never had the need a birth cert. Never mind that it would be IMPOSSIBLE for me to get a copy of my biological mom's passport (assuming she even has one, or is still alive), I came to find after placing an order for a birth cert with California that it could take up to 14 weeks or more to receive. Since I couldn't afford to wait 14 weeks, I told Lester Sisson my situation. His response was basically, "Well, too bad, that's what the consulate wants." Then I told him and John I needed a refund since their service caused me to cancel my trip. After having to follow up a few times, they put me in contact with Ruta Stankus, the resolutions manager. I discussed everything with Ruta, and how upset I was about this whole situation. And that's where she told ME that she agreed we never should have sent the consulate my expired Taiwanese passport. She (and Lester, in writing - **see attached photo**) also said that recently, Travel Visa Pro has had lots of issues recently with getting dual Taiwanese-American citizens their China visas. She told me over the phone that she would get my passports back, along with a full refund. I did get my passports back, but they refunded me "the consulate fee" and "10% of the service fee." I asked them for a full refund, but Ruta basically blamed it on me and said YOU withdrew your application, so basically it's your fault. Needless to say, I am REALLY upset. I paid for "concierge" services and because of THEIR delays and incompetence, I had to cancel an overseas business trip. My bigger concern is, if Lester and Ruta are telling me they're KNOWINGLY seeing China visa delays with dual citizens "all the time," THEN WHY WAS I NOT WARNED BEFOREHAND THAT IT COULD TAKE LONGER THAN 2 WEEKS? It's as if they were surprised that it did, and then when it did, and I subsequently had to cancel my trip, and then withdrew my application, they blamed it on me for not just waiting another 14 weeks to maybe hopefully get my birth certificate. Who knows if I would have gotten random mysterious requests for more documentation and that a birth certificate, 14 weeks from now, would even settle it? So, I've wasted one month, had to cancel/rearrange a bunch of my business plans, and pay for the agency's dishonesty/incompetence with the turn around time. They also stopped responding to my emails asking for a refund. DO NOT USE AT ALL COSTS. THEY WOULD RATHER STEAL YOUR $400 THAN PAY FOR THEIR OWN FAILED SERVICE. I only used them to save myself a trip from having to fly to the consulate myself, but now it would have been faster and cheaper to have just done it myself.

Beth at Concierge and VIP Travel is a true gem. When we plan vacations, Beth listens and offers…read moreadvice. She got to know my family and suggested experiences that I never would have thought to look for on my own. Planning a vacation is a big thing and Beth makes sure we do it right and within budget. She is never pushy and always has our best interest at heart. If you're looking for a travel adviser, I highly recommend Beth.