Where do I start? This has got to be the worst medical office staff in the AV!! I haven't even been…read morethere a year & they have dropped the ball with every single visit!! Beginning with the first visit, that I waited 3 months for, I was not on their schedule!! Thankfully, one of the staff members remembered scheduling me, however, I waited 2 hours while they "worked me in". They have dropped the ball on prescriptions & lab orders EVERY SINGLE VISIT!! The most recent error was sending the wrong rx to the pharmacy, which cost me $100. Unacceptable the way they rush, assume & quick to give out the wrong info. Dr. DeSilva is wonderful, but once you leave the treatment room after talking with her, nothing gets done!! I've had to repeatedly ask for lab orders & rx's to be sent out. In addition, they failed to update orders in the system. How embarrassing that the Dr has to call the pharmacy to see what the last dosage was because her staff failed to update the chart. Complaints to management & Dr DeSilva were a total waste of time, nothing has improved, it just gets worse!! Moving on to where patient care matters & I'm taking my husband with me!

The worse experience I ever had . I went to this place to…read moreget Botox on my forehead only; and I end up with uneven eyebrows . That not been enough the wrinkle lines stay the same.. when I called to let them know they literally had the nerve to tell me that I was like that. So I didn't even bother to returned the call .. like there is No possible way they have the nerve to tell me that .. this wasn't my first time getting Botox to begging with and no I didn't have so uneven eyebrows with a dent in between them .. completely botched Botox . I will never recommend this place not only for the bad experience but also for not even trying to do something to not accept they did made a mistake.. ! Too bad I can't give them 0 star .

Dr. Brown is awesome. I've been seeing Dr. Brown for several years now. He is like a friend. He…read morecares and takes his time with you and never tries to rush. He listens to your needs and concerns and provides many suggestions. I believe he has helped me so much. He goes above and beyond by calling you and checking on you as well. I am so sad that he is retiring but I am truly glad he was my primary doctor. As far as his staff, they are not bad as the previous reviews state. They are friendly and have never been rude to me.

Dr. Brown was great. I'd been without a doctor of my own for years, but once I felt my condition…read morewarranted a visit, a couple friends referred me to him. He was clear and knowledgeable, reassuring me that what I was going through was completely natural. Ted is fair and affordable, and I've been going to him for most all my medical needs since.

Dr. Ahmed is kind and listens. The office and sleep clinic is very efficient and they follow up…read morewhich is great!

I had a very disappointing experience at this office. The front office staff came across as…read moreunfriendly and seemed bothered by the patients. The scheduling felt more like a cattle call than a medical practice, with multiple appointments apparently booked for the same time. Many patients, including several senior citizens, waited well over an hour to see the doctor, and the frustration in the waiting room was obvious. Patients deserve to be treated with kindness, dignity, and respect, regardless of their background. Instead, the atmosphere felt cold, rushed, and impersonal. It was genuinely sad to see so many people, especially older adults, waiting for such a long time without much communication. If you have other options, I would recommend looking elsewhere for your care.

Very happy with doctor compton. Plenty of parking blood work is right next door step is friendly…read moreand always very helpful , very happy . This group is as good as Kaiser Get my results in a timely fashion.Doctor always calls or an office person.Well , they're the best in the Antelope valley. Blood work is done right next to the office.Parking is available.Dr Compton is the best doctor I've had in 12 years. I\nHighly recommend heritage in palmdale.

I just switched to Heritage from Kaiser. I got my first physical with Dr. Woodcock. The doctor and…read morethe Heritage staff were great. I highly recommend. The care I received was amazing!

I would recommend everyone go here. The staff is AMAZING and the doctors and PA are FABULOUS. I…read morewould not go anywhere else. A 10/10 for my family.

I'm new in the area and I chose Dr. Garrison to be my Primary Provider, I have to change it After…read more3rd time visit and HAVE VERY VERY BAD EXPERIENCE WITH THEM. Jen the Frontdesk and Older lady who have long brown hair with Glasses are MOST RUDEST frontdesk personnel I've Met. When I've done my 1st TB test appt. Nurse told me that I don't need to make an appointment to the Frontdesk and I can comeback on Thursday Anytime.. So I Came back Thursday and Jen the frontdesk doesn't accommodate me like pushing me away that she think I'm lying and ask n ask more question. And felt very embarrassed . I honestly felt Discriminated. Then when I See the nurse infront of me said YES SHE CAN DO WALK IN. Obviously those Employees have Lack of Communication aswell Hated their Job. These people need to learn what customer service is and be more professional. Have to dispute all the copay money we paid for this clinic. Very bad clinic I DONT RECOMMEND THIS. Stay away!! Employees are rude!! Very rude! Don't come here! Don't waste your money.

I would prefer a doctor who doesn't prejudge patients based on unknowns. I was told he was a good…read moredoctor. He told me he could not help me, suggested I had other medical issues I did not currently have or ever have, and refused to renew medications I would die without. I am glad there are better doctors in the world. This one should step away from the medical industry.

the best cardiologist in town! You can trust your heart on…read morehis Hands!!! (He literally saved my life)

do not come here they will have you wait way past your appointment time if u value your time do not…read morecome here. ill give 2 stars bc the staff are nice and attentive but waiting 50 past my appointment is unacceptable

I always have a lovely experience coming in, every other dentist i have been to has been a painful…read moreexperience. Here at family first, it's very fun and friendly and the front desk staff is extremely kind.

Dr K Kumar is the best Dr I've ever had. Advanced Imaging told me I had cancer he told me I do not…read morehave cancer there is no cancer I took another test and just as he said I have no cancer he's the smartest Dr I know he knows exactly what he's talking about he's very nice to the patient very understanding. I wouldn't give him up for the world

This "doctor" and his staff are the worst I have ever encountered in my almost 60 years of life…read more Lets start with the office staff, impossible to even get through to the office over the phone, phone service would not work for several hours on random days, would get hung up on by office staff after being on hold for over 20 minutes. Would be promised a call back which was never received. There is no option to leave a voicemail message. Had to work harder than ever to get them to complete my disability paperwork which my livelihood (mortgage, bills, food) depended on. Was then charged money to complete this paperwork which I've never heard of in my life at any other medical office. Now, lets move on to review the doctor. Doctor prescribed me expensive medications which turns out I did not even need. After receiving a free trial of this expensive medication and telling them I could no longer afford, the staff suggested my caregiver use HER insurance to get it for me, how shady is that?? I started receiving ointments and medications via mail which I never signed up for either. For some reason even though Kumar was the doctor I would see, my disability paperwork was completed by a Dr. Martinez which I've never even met, why is this? Does Kumar even have a license to practice anymore? After suffering through all this I google to find out he has done very many shady things, so I would not be surprised if he was no longer allowed to practice and I really don't think he should be. Avoid this doctor at all costs.

Staff is incredibly welcoming. The check in process is seamless. Would recommend this place.read more

my appointment is 11:30 am I got there 10:51am I was in the…read morewaiting area for more than 2hrs and another 2 hours inside the room went there early for my appointment but still waits for HOURS and HOURS what's the point of making appointments if you still have to wait for more than 3 hours this is ridiculous they just keep saying just wait your next your next but still even they say that the doctor didn't come to my room now it's already 2:11pm still haven't talk or see the doctor , and you can hear workers giggling outside the room front desk don't even care .. then you have to wait for I don't know how long to get your work status , if I can give this place ZERO I would !!!!!!!

Urgent care experience was excellent. Brian was attentive and helpful. The staff was welcoming…read more 10/10 would definitely recommend.

Disappointed in the lack of patient care, empathy towards patients and family. Lack of…read morecommunication! Lack of professionalism! The list goes on! Case managers are honestly appalling... HIGH DESERT MEDICAL GROUP IS TEN TIMES BETTER AND MORE PROFESSIONAL!!