Pretty simple... sent me a message back after inquiring saying someone would follow up with me…read more Never heard back. Which is fine as I found an amazing company that did a fantastic job through Yelp. Refi is already done and signed on Wednesday. But just so they know... I will make the initial contact, but you either want my business or you don't. Guess not this time. No hard feeling and not upset. Just leaving a review. Edit: I am going to bump up to 3. I was reached out to and definitely felt remorse on their end on the mix up. I obviously cannot give them a high rating as I didn't get to work with them and don't know how well they do personally. But from the amount of positive ratings they have received from others they may be worth checking out. My mix up appears to be just a small blip and not of the ordinary.

Pete, Christine and Maria from PrimeLending have been awesome throughout the whole process. I…read morestarted reaching out to PrimeLending and my Realtor sometime May/June 2019. Pete was able to pull pre-qualification sheet even though I was not ready to buy. I followed up with Pete in November 2019 who provided me and my Realtor the pre-qualification sheet to go under contract. This was my first home buying experience. I honestly thought this would be a complicated process; it wasn't. Within December 11th, I'm in my new home :) Thanks Team!

Hi Agave loans Shout out to Anthony and Nick…read more If you need a home, loan approved real quick pick up the phone and Anthony, Patterson and Nick ! Thank you

Tim & Alex at Agave Homes…read more I worked with Tim and Alex at Agave Homes during a really difficult time in my life. I was going through a tough divorce and handling the mortgage process on my own, and they made something that could have been overwhelming feel manageable. They were patient, honest, and easy to talk to. They explained things clearly, answered my questions without rushing me, and stayed responsive the entire time. I always felt supported and never felt like just another file on someone's desk. What stood out most was how personal the experience was. They treated me like a real person, not just a transaction, and that made a big difference. If you're looking for a small mortgage lender who actually cares and shows up when it matters, I'd absolutely recommend Tim and Alex at Agave Homes.

We worked with Brandon, and he was excellent. He took the time to explain everything thoroughly,…read moreanswered all of our questions, and always responded quickly whenever we reached out. The process was simple and straightforward, which we really appreciated. Not only did Brandon help us better understand our coverage, but Stewardship was also able to save us money on both our home and auto insurance compared to the agencies we were previously with. It feels great knowing we have good coverage and a team that is responsive and helpful when we need them. We highly recommend Brandon and the Stewardship team.

We were looking to refinance and wanted the best possible rate while working with someone we could…read moretrust to truly have our best interests in mind. Brian made that easy--he was incredibly responsive, attentive, and thoughtful throughout the entire process. He took the time to understand our needs, helped us secure a great rate, and made sure we felt confident every step of the way. Now we feel at peace knowing we made a wise financial decision, saved money, and actually enjoyed the experience along the way.

Ryan Ehler was outstanding to work with. He informed me of all of my options and helped me choose…read morethe option that worked best for me. He was easy to get in touch with when I had questions. I would definitely recommend Academy Mortgage to friends and family that are looking to purchase or refinance a home.

Stephanie & her team - did what they said they could do. With a great rate & closed on time.read more

As a Realtor, I understand how important it is to work with a loan officer who is responsible and…read moreknowledgeable. Jake is a great loan officer and I feel very comfortable sending home buyers to him for mortgage assistance. Jake has great follow through and great communication. My clients have repeatedly commented on his professional, calm guidance through the loan process, and appreciate the work he does to find and present different loan programs that will work for them. His in depth knowledge of the industry from nearly two decades of experience is reflected in all areas of his work.

I've used Jake for two different mortgage transactions. The first was a streamlined FHA program…read morethat could not of been easier. The second was when we sold that house and bought our current one. Jake has been awesome to work with and is extremely quick with responses. He's also fielded three or four different phone calls over the last couple years with me brainstorming different mortgage ideas for rental properties, refinancing, HELOC, etc. Definitely recommend!

6 months, since my purchase. I'm glad I had Hector Camarillo, as my realtor. He made the process…read moresimple. And has been a wealth of follow-up knowledge for this new home buyer. In my opinion, one of the greats!

Working with Hector has been awesome. In this competitive Phoenix real estate market urgency is…read morekey. And he has been very responsive in making things happen behind the scenes for us. He's truly an expert in his field and has access to great products for almost every credit score range. I would highly recommend him.

Chris Martin is a magician when it comes to making the home owning dream a reality. Regardless of…read moreyour past financial struggles, foreclosures, late payments, etc. Chris puts together a plan to help you fix your credit, and get you in the house you have always dreamt of owning. Whether it's a Monday morning at 7am, or a Saturday evening at 9pm, he cheerfully answers his phone to help with any questions or worries a borrower may have. Nice to have such a trustworthy, hard working loan officer in your corner on one of the biggest, if not THE biggest purchase of your life.

Scott Smith at Academy Mortgage helped us purchase our 1st home in Phoenix AZ - The whole team is…read moreextremely knowledgeable & very helpful, all my questions where answered even the stupid ones! At Gentry Real Estate, Our main contact while searching for a home was Marcia Beatty. She is absolutely the best there is. She was friendly & helpful from the get go and not mention oh so patient! Once we had found the perfect house Marcia hooked us up with Academy Mortgage and the process was very smooth. (I always thought purchasing a home would be hard) but dealing with these folks, Im eager to but another one LOL Khyl Halbert whom also works at Gentry Real Estate was also on top of things & followed up on questions we had. Overall a great experience with Both ACADEMY & GENTRY! Thanks guys!!!!

I have had good customer service here from the tellers the couple times I've been here. They even…read morewaived my fee for a cashier's check. It was only $5, but I'll take it. My only complaint is that the decor looks so industrial and cold. I would hate to work there. I know it's a credit union and not a cozy boutique, but something about it is really unappealing to me. The layout is just off to me.

I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

The manager at this branch did not get her name, but she was a brunette woman, middle-aged, and was…read morevery unhelpful. All I needed was an override for a five dollar charge but because I came in at 5:15 and they said they could not get in touch with guest services. They could not help me. When the associate went into her office to ask her for help, she seemed so unwilling to help. She didn't turn away and look away from her computer to speak to him. She just continued to shake her head and say I don't know if there's anything I can do. RATHER THAN getting up from her desk, coming out and looking at my issue, attempting to override it at least, but none of that was done. Terrible customer service I will not come to this branch again. And I cannot wait to get out of this vehicle to go with a different credit union.

Sophia was our teller. She answered all our questions and was super pleasant. Our transaction was…read moreflawless. Great service.

The entire team is marvelous! I had my loan ready and funded 3 days prior to the close date!! and…read moreI am self employed, You know the mortgage industry is not a easy ride these days - from all the turmoil from the past years, which it makes the process not so fun.. But . I can't say enough about how easy this loan process with Fairway Independent Mortgage was, so much so - I kept asking is everything okay, I was always reassured and was lead through every step of the process with a caring wonderful staff member- who reminded me that I would be in my home soon!! and now we are!! anyone who is even remotely worried about getting a home loan or a refinance- if your using this company you really have as they say " NO Worries"".. Happy mortgaging... Michelle K

Eddie Cristerna & The Cristerna Team, Luke & Kari, are Awesome! They are Experts with the Loan…read moreProcess, provide Excellent Customer Service and Timely Communication throughout the transaction. Eddie, Luke & Kari have taken great care of many of my Buyer Clients over the years. Thank you for being my Trusted Lender!