There were a few issues along the way, and ultimately, due to the property type, Corbin and Brian were unable to secure a loan for me. A true test of any company though, is whether they are willing to do the best they can, will learn from some errors along the way, and make things right in the end. Corbin and Brian did that, and I am grateful. read more

Called Michael to inquire about a Section 184 home loan- dude seriously laughed out loud and said "no we don't do those." Academy is listed on the .gov website so it's really not that much of a stretch to ask. I'm not one to leave poor reviews for no reason. Not sure if he was laughing at something else but it either way the interaction was super disrespectful. read more

Thanks for being such a trusted partner in our business. Shane Hollenback is knowledgeable, trustworthy and professional. All of the staff at Academy has been great to work with. read more

Originally financed with AM. As of recent they won't quit contacting us about refinancing to which I finally replied: We haven't been Academy Mtg customers since you sold our account to another lender (within weeks of signing) following our purchase. FYI...the whole experience with Academy Mtg was unprofessional, painstakingly long, and closing was actually questionable at one point. In all honest I actually should have reported our loan officer (Mr. J#1i0 Mi11@n) for Equal Opportunity Sexism and lying about understanding the VA process. Mr. Mi11@n couldn't fathom that the house would be purchased solely under my income, and utilizing MY VA benefits to do so. It got so bad Mr. Mi11@n even asked for my DECEASED military spouse's DEATH CERTIFICATE even though many times I explained I WAS THE SERVICE MEMBER! Mr. Mi11@n had even MET my husband was/is alive and well and was getting ready to retire from the military. Mr. Mi11@n had even MET my husband! Had it not meant losing our dream home we NEVER would have continued with Academy as our lender and we actually warn others about the situation; so no, we will not be discussing refinancing now or at any other time. We now keep having to request removal from all mail, email, and call lists. I f a negative star rating was possible we would have most certainly rated -5! read more

I've used Academy mortgage twice in 2 years and Chris Berg has done a great job. I'm very thankful for his hard work and for getting me and my family our loan for our dream home. I would definitely recommend anyone needing a mortgage to go to him. read more

Corbin is the best in the business. I highly recommend his services. He is very knowledgable and can answer any question you have about your loan. He and his team have it all figured out. read more

I couldn't be happier with the process in buying a home with Academy Mortgage! Andrew Baer was there for me the entire way! I felt like I mattered and that my needs and wants were important. Any time I had questions or concerns, he was quick to answer and help! The communication was beyond what I expected as well.... it's generally stressful when buying a home but for me it was a great experience! Thank you Andrew and the Academy team! Client for life! read more

Great experience, as tough as a home loan can get. Didn't think we would hit the closing date but Lisa got it done.

Worse experience ever. Everything that could have gone wrong with us buying our first home did. We were told we were going to close on the 20th of June that same week then they decided to ask a few days before the 20th for all of our paperwork that we have been sending over the course of the month all over again. We had to keep resending in documents over and over again because it wasn't showing up correctly on their computer but when it was pulled up on anybody else's computer or phone it showed up correctly. Wr had to move out of our apartment on June 30th our closing date got pushed back 4 times and we were homeless for 3 weeks. Everything was done last minute, no one could answer any of our questions or reply back to my emails, when we actually got replies back to our emails it was 30 minutes before they closed and then wouldn't respond back until the next day our lender was not helpful her supervisor was a complete b**** and wouldn't respond to our emails or calls. Not even a month after moving into our house our loan was sold to another company which was not surprising. I definitely would never recommend this company especially to first time home buyers that don't understand the whole process they will not answer your questions or help you in any way.​ read more

I am happy I found academy mortgage. The rates were great and the process was very simple. Jamey Santangelo was great to work with- knowledgeable, responsive, and committed. He stayed late to help me sign my papers. Just got the keys to my new house! read more

Kelsey was great kept us informed and always answered our questions promptly.

I couldn't have had a better experience, which is why I've used Academy twice in short order, helping me with my dream of home ownership. Thank you to Andrew and their team, I highly recommend their service. read more

I started with a team that helped pre-approve me for a re-sale but when I decided to build new I was transferred to the new home team. Both teams - Scott, Zach, Jason and Lisa were awesome to work with! read more

They are awesome, my home buying experience went along smoothly. Thanks Corbin, and especially David Barwick.

Horrible experience. First of all, they don't return calls or emails. They should be going out of their way to make sure my documents are in order. I'm not eligible for an FHA mortgage until 17 September 2016, but I sent all the required documentation requested by Lane Dod at Academy Mortgage. I tried to have someone else take over, but never received a call back, once again. I called the Gilbert office, and explained my situation, and the receptionist said she would have the manager call me back. It has been over a week, and still no call. Should I have to beg for service? The only time I received a call back from Lane, was when I asked his office to replace him with someone else. He called and became nasty, and even said "have a nice...", but he hung up on himself before he finished his sentence. About six weeks ago, he said he was going to talk to his supervisor about a document I had submitted, but I never heard back from him. It's simple: if you say you're going to do something, do it. This is what happens when you deal with people who have mediocre educations, and an inability to do their jobs efficiently. Furthermore, Lane Dod has to be in his late 70's, and needs to retire, because he doesn't have the patience or the fortitude for customer service. I'm now working with a new mortgage company, and the service is personable, professional, prompt, thorough, and gives me peace of mind. They treat me like family, and I like that my agent gives me updates on a regular basis. Also, this mortgage company is incredibly resourceful. Lane Dod does the bare minimum, and didn't even tell me that I could use a cosigner. As a result, I've wasted five months of my time with Academy Mortgage. I have a credit score that is 700, but my parents both have a credit score of 800+, and even my sisters offered to cosign. No thanks to Academy Mortgage, I will be moving into a brand new house at the end of the month. read more

This is the worst place ever! Go anywhere but here. They work off quantity not quality! ! They lied made promises they could never keep.

The loan experience with Academy Mortgage was fantastic! Shane Hollenback and Gabriel DeGomez were great to work with. I would highly recommend them to any friends and family without hesitation. Will not use anyone else in the future as long as one of them is with the company. Cannot put into words how great an experience we had with them and how hard they worked to get our VA loan approved. Thank you again for the great experience and helping us get into the new home! read more

Eddie was awesome!! He was prompt and informative, often times you hear horror stories about the home loan process.. this isn't one of those stories! Would give ten stars if possible! read more

In this seller's market we struggled to find a home that would offer us the typical close time of 30-45 days. We were contingent on the sale of our house and our offers were not strong enough because of it. I contacted David early on when our house was first listed and he reached out often to see how the search was going. Our house sold pretty quick and we were getting pretty close to the close date when we found a home that was vacant and could close quickly. After our offer was accepted, we were moving into the house within 2 weeks. What a relief. The communication that was maintained was outstanding and I was kept informed at every step of the way. I'm very thankful to have had a great experience with Academy Mortgage and would not hesitate one bit to refer my friends or family. read more

They got our refi done quickly and David always responded back to any and all question immediately. Corbin and David helped get it done in 3 weeks after another lender took 12 weeks and still hadn't gotten near closing. read more

I was directed to academy mortgage by a realtor interested in buying my home. I contacted Linda Maurice we spoke and she informed me that the VA required me to have 6 months of reserve funds. I asked Linda if I could use the equity in my home to secure said reserves. She said yes but it must be done in a certain manner as not to affect the mortgage I was applying for with academy mortgage. I've since been approved for 3 cash out Refinance options and now have the funds available once I choose which loan to accept. I have tried to contact Linda and ask if these options will negatively affect the loan with her company or how to proceed. She answers her phone every time I call and tells me she is currently busy and that is the end of it, I never here back. I called her this morning and she immediately told me she was busy (like the othe 4 calls) and have yet once again to hear from her. I guess my money is no good or Acadamy Mortgage is not interested in my business. read more