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    Ac Hotel - Pleasanton

    3.4 (82 reviews)
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    Front door signage
    Katrena H.

    The bartender was kind and friendly. Food came out fast and delicious... my Long Island was just right !

    Bathroom

    Outstanding two night stay for business. To start, I was greeted by Ivy at the front desk - she was AWESOME. For some reason she mentioned that there is a hiking trail nearby and I went! As a female traveler, I asked if it was safe and she said yes... so I went! the hotel is across the street from a Macy's mall and the trail head for the "Pleasanton Valley Nature Preserve Loop" was on the far side of Macy's, in a very affluent area up the hill at the "Pleasanton Preserve" sign. In less than an hour and a half, I walked to the trail head and hiked a glorious mile loop in open space and returned, totally refreshed. Thank you Ivy! A shoutout to the maintenance person - I locked the safe and couldn't remember the code. Even though it was late on a Fri night, there was a maintance man on-site who quickly opened the safe for me. I stayed in the King room on the mountain side- it was very quiet. SPOTLESS and very comfortable. Coffee was available in the beautiful upscale and lovely lobby. I did pay for the breakfast, which was fine... there's nothing nearby to easily walk to for bfst, so glad to have this option. Worth mentioning, the mall had JC Penny's closing, so the parking lot was vast and semi- deserted. The Macy's side has a Cheesecake Factory, California Pizza Kitchen and PF Changs - chains, but makes it easy if you need dinner, which I did with a colleague. One small point, while the AC Marriott has great aesthetics, the toilet seat is horrible - it is cut way too small for the bowl, which is gross. The design flaw is in all the AC Marriots, as I've experience this before and complained to corporate HQ. If I was traveling with my husband, it would be absolutely disgusting, but since it was just me, it was semi-fine. I would highly recommed AC Marriott, except this issue stands out which is why I'm mentioning.

    King bed
    Brian P.

    Our stay here was nice until we had breakfast at their on-site paid restaurant - AC Kitchen. The server working that morning was Sandy, and she was extremely rude and unprofessional when we inquired about food allergens, telling us that "this isn't your house" and that no accommodations could be made despite us booking a hotel stay with breakfast rate. It wasn't until we walked over to the front desk to ask for a refund that she saw we were pissed and said she'd talk to the cook to see what he could do. We spoke to the Front Desk Manager - Earl - upon checkout to let him know what happened. He said he'd relay our complaint to F&B management and offered us 10,000 points as an apology. From that conversation, it sounded to me like Sandy has had complaints like this before. If this is how she talks to customers, then she has no business working here or in hospitality in general. I've worked in restaurants and hospitality before and would definitely never do this. It definitely soiled my view of this hotel as it was my first time visiting an AC. The hotel itself is nice. The rooms are clean, and the front desk staff was friendly and helpful. Parking is free, and it's within walking distance of the BART station. I would recommend the hotel but definitely not their restaurant.

    Hotel entrance.
    Courtney C.

    4/5 for this hotel: I stayed one night to attend a corporate party. +contemporary and clean +comfortable bed +temperate and responsive climate control +nice, modular shower +accessible with free parking -service (e.g. had to grab my own luggage cart to bring items up to room) -breakfast option is overpriced -echoey hallways; not much sound proofing -one small mirror in bedroom; only sizable mirror is in the bathroom Overall I had a comfortable stay and it is well kept and modern.

    Lobby, bar area
    Margot R.

    This hotel was pretty nice. Here is my experience: The lady who helped us up front was very nice and courteous. The rooms are very modern minimalist in their design. I liked most things about it other than the bathroom door and the toilet. The bathroom door is a heavy sliding glass door that sticks. It seems dangerous and like it could easily come off the tracks. The toilet has a square shape and it feels like you fall into the toilet when you sit down because of it's shape. Other than that, the design feels nice. It seemed fairly clean, other than the bathroom mirror (which had water spots all over the center of it). The bed felt comfortable, somewhere between soft and firm. The pillows seemed nicer than average. Everything in the room worked, however the bathroom light seemed to stick and was hard to turn on and off. It was a button, but pressing it sometimes would do nothing. The bar area is open to either 9 or 10pm. They seem to be a full bar. They also offer food till around 8:30pm. There is a snack bar with items for purchase, including alcohol as well. The pool looked beautiful, but we didn't try it out. Overall it was a nice experience and I'd recommend this place to others.

    My daughter making herself an espresso.
    Carol B.

    Check in was easy. Very clean. Lots of towels. Very clean looks remodeled lots of parking.

    Krishna C.

    We stopped here one night on our way back from Oregon. Booking was easy. Early check-in option was present as well when we inquired. Comfortable room. Decent Swimming Pool. Bar is open late. Gentleman bartender mixed up some serious cocktails per my request! This should be an option if you are trying to stay in this general area.

    Room pic
    Rochelle 'Shella' T.

    Good place for our family weekend staycation. We wanted to earn our platinum status before the end of the year. And relax in a nice place with a restaurant. I liked their breakfast buffet. They had a lot to offer. I like the room size and cleanliness. It was nice to have a spacious bathroom and room. We spent most of the time playing board games and shuttling my kids to and from their ice hockey practice and games from the nearby Dublin Ice Rink. The staff are all very nice: had an easy check-in, the bartender was very helpful and patient with our dinner orders, and the breakfast buffet staff were very friendly and efficient: made sure that the buffet table was well-supplied with fruits, bread, meat, etc.

    breakfast buffet ($18/person)
    Be H.

    Such a beautiful hotel right near the mall, bart and freeway! This new hotel is much more beautiful in person. Their $18/person breakfast buffet provides endless option from bagels to pastries to eggs, sausage and bacon... all yummy and fresh! Sandy and Joni took great care of us! The rooms were very new and clean, I prefer the king size bed over the 2 queens; the layouts were a bit different. They also have a few corner one bedroom suites available as well which were huge.. bigger than my old apartment forsure! We plan on coming back to host meeting and events here!

    lavender bags
    Wesley S.

    Stayed here for a wedding near by. Very nice and clean hotel. Free parking in the lot. Free water & ice station in the hallway on each floor. Small gym on 1st floor with some equipment to get some reps in. Breakfast buffet food was good, but kind of expensive. Would stay here again next time.

    Offset seat!

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    6 months ago

    Great and clean hotel. Centralized in area where you can grab meals and easy access to freeway.

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    6 months ago

    I was out here for two days for an event and they were super friendly and super clean love it here will definitely come back to this spot

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    Staff friendly and helpful. Breakfast a big hit. Great location. Only negative was not having a restaurant in the hotel.

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    Page 1 of 3

    Ask the Community - Ac Hotel - Pleasanton

    Review Highlights - Ac Hotel - Pleasanton

    SPOTLESS and very comfortable.

    Mentioned in 2 reviews

    Read more highlights

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    Hyatt House Pleasanton - Restaurant

    Hyatt House Pleasanton

    (154 reviews)

    $$

    An amazing stay! My…read morefriend has been staying at Hyatt House for an extended stay and had me over for a few nights. I was amazed by the property and its many amenities. This hotel is set-up much like a nice apartment complex. Her room was the One Bedroom King Suite. It was very spacious and has everything you may need for a long stay. The bed was comfortable (but lacked in pillows in my opinion). The sofa easily converts into a bed which is nice for having guests over. The kitchen is fully loaded with all the necessary dishes and utensils. The bathroom is a little small but the vanity is huge. The closet is also very spacious. There are large TVs in both the living and bedrooms which is a nice touch. The amenities are great too. There is a basketball/pickleball court, pool, grill, and hot tub outside. It feels very communal. People are always lounging out at the tables and around the pool. There are also fire pits to relax at. There is a nice gym, market, and small lobby bar. There is also complementary breakfast every morning (which is actually very good). They offer omelets made fresh to order with other items that rotate daily. The staff were all very friendly and accommodating! One thing I did notice is that after a while, even with the constant room service and a clean room, the room develops a little bit of a stale smell. Unfortunately, the windows don't open, but if you leave the door open, it will air out. I would definitely recommend staying here!

    Had a very pleasant stay. We have 1 dog with us . The bed was very comfortable. The staff was…read morehelpful and friendly. Their facilities like the gym were clean did not have any odors! Their breakfast was awesome with personally made omelets. Honestly their small little yogurt parafaits cupw were what had me waking up early in the morning to have breakfast. There's 2 options for them. Ones with frozen berries and plain yogurt. I tried both multiples times. For the plain one I would add pineapple from the fresh fruit bar. I loved the texture and taste of the yogurt. If I ever had to stay in pleasanton again I'd book almost solely for that yogurt and the dog friendly vibe.

    Springhill Suites By Marriott Pleasaton - Pool and large hot tub

    Springhill Suites By Marriott Pleasaton

    (27 reviews)

    $$

    Stayed here for a staycation and was pleasantly surprised by the hotel. I usually don't stay at a…read moreMarriott hotel but it's competitor hotel chain but I did enjoy this place Parking is free and there is an EV charging station outside that you pay. Not sure the company but chose to charge my Tesla and their supercharger a mile away. Place was clean. Hallways was nice and fresh. Even the rooms had a nice look and appeal to it. Refer to photos. 5 stars The comp breakfast was meh. Not a lot of selection. Hot meals were scrambled eggs, biscuit and gravy and sausage. It was sufficient so can't complain. 3 stars As a Bonvoy member, I had the app but noticed I didn't get a digital key card to bypass having to check in at the Lobby desk. Overall, I would try another Spring Hill suite and for sure this one

    First timer at this hotel and it was not a good experience. The room itself was spacious, clean,…read moreand lovely. However, the staff was not exceptional. When I entered my room, the body wash was empty. When I asked the front desk for more, they said there's no one that works in room service in the evenings. They then said I would have to get it from the front desk since they were alone. They never called staying they had it ready. Next day, I inform the front desk again. They promise to fill it. I return in the evening and nothing. I reach out a third time and they said their co worker will deliver it. I wait 45 minutes and nothing. I call a fourth time and they said the co worker told them they delivered it (they did not). Finally, five minutes later I receive it. Worst customer service ever!

    Homewood Suites by Hilton Livermore - Guest room

    Homewood Suites by Hilton Livermore

    (25 reviews)

    I stayed here for a while and was impressed. My room was clean, cathedral ceilings (only on 1st…read morefl), full size fridge, big microwave, 2 glass top small burners. Pillows were too soft for me, u can fold them like a crane! All the staff (Nick, Isiah, Dawn, Miguel, Issac, forgot the young lady's name) was accommodating, Mark was lackluster.. Breakfast is served daily 6:30-930 (10am on wknds). No bacon, you make your own Belgium waffles, or pancakes, turkey or pork sausage, eggs (powdered or liquid..) oatmeal, coffee, etc. It was VERY quiet my whole stay, I was on the 1st floor. I kept the "Do not disturb" sign up the whole time, and they didn't bug me. They actually had to call me twice because I guess by law housekeeping has to come in. They asked what time I wanted them to come, and when they came I only wanted them to vacuum, and clean the tile floors. It's $2 to wash, $1.50 to dry, and they have quarters at the front desk for you-no credit card machine. The only thing that drove me CRAZY was that they have ONE cart to carry luggage to your room, and the thermostat!!!!! I went floor to floor looking for the cart and it wasn't there.. It took forever for me to bring things to my room! They should at least have 3 carts for that size hotel. It's cold out so I turned the heat on. The max on the thermostat is 78 degrees, but once it reaches that temp, all this cold air comes out! Even if u turn it "off" there's still the fan blowing COLD air! I ended up covering it w/ a bath towel, and put a can of soup on top of the towel to hold it in place..smh. Even if the temp drops to 77 degrees the heat won't come on, you have to let it go down to 76 for the heat to come on again- I dunno why. I asked Nick about this and he said he had talked to maintenance about it, but didn't know how to turn off the constant running fan. Oh, the thermostat in the bedroom gets hotter than the living room. I'd definitely stay here again!!

    One of the west expenses I've ever had for my Hilton hotel was previous reserved a fast full room…read moredue to a medical condition and then was pre-assigned a check-in to a third floor room in the hotel refuse to fix the issue Even after calling Hilton customer service reservations multiple times

    Pleasanton Marriott

    Pleasanton Marriott

    (272 reviews)

    $$

    As far as Marriott's go this is mediocre. No welcome at the front desk, no acknowledgement of…read morestatus or even a friendly interaction. There were definitely a few homeless people living there, and hanging out in the club food area. I did pay extra for that benefit, and the food was gross. Don't bother and grab food nearby.

    Stayed here for work again as part of a group…read more Two things will drive this review: housekeeping and the internet service provider. I stayed four nights this time around. The first night, housekeeping did an amazing job serving the room. It was exactly what I expected. In fact, because I rarely see good servicing since COVID, I was going to leave a tip. Then the rest of the days came. After that first night, they simply changed the towels and straightened the bed. Nothing more and they didn't empty the trash. The third and fourth days, it was clear the housekeeping team phoned it in. The last night the bed wasn't really straightened. As for the internet. The first three days it worked great. The last night, it kept prompting me to log in and the pop-ups were endless. In the end, it never worked. When I called the front desk to ask them to reverse the charges, the desk clerked laughed at me that I couldn't get the internet working. I'm fairly tech savvy, so I know it wasn't me. See the picture below...and the endless popups. In the end, the Pleasanton Marriott is an OK property, just don't expect a clean room if you're staying more than one night.

    Hyatt Place Dublin/Pleasanton - Restaurant

    Hyatt Place Dublin/Pleasanton

    (180 reviews)

    $$

    Had a nice stay at a very reasonable price here. The front desk staff were very friendly and…read morehelpful. They even offer a local shuttle (24 hr notice), which I was able to schedule and take to the nearby BART station. The hotel itself is fairly small, but nice. They have a bar in the lobby and offer a nice complimentary breakfast of hot food, fresh fruit, etc. it is in a great location right off the highway, close to the Dublin BART station, and in a decent shopping mall with plenty of restaurants and shops. There is also a small fitness center and outdoor pool. The rooms are spacious with a large couch / sitting area separate from the bed area. Bed was comfortable, room was clean. They don't provide much for room amenities other than hand soap, shampoo, conditioner, body wash, and a small single serve coffee maker. A convenient and comfortable stay for a short work trip.

    This is a small hotel located inside the shopping center between Dublin Blvd and Hacienda Drive in…read moreDublin . It has outdoor swimming pool and fitness center . The place is compact with modern design and very comfortable lounge and bedroom . The staffs are very friendly and helpful. There is cute dinning area , easy access to microwave , snack bar , TV , restaurant,etc . Rooms are spacious and super clean . East access to 580 and 680 Highway . Within walking distance to nice restaurant like Urban Plates , fine food market ( Whole Foods) , Barns & Noble Bookstore, a cinema and other shopping. With reasonable price and great service , this is a hard to book hotel ! If you make the reservation earlier , then you have a better chance to reserve your rooms .

    Ac Hotel - Pleasanton - hotels - Updated May 2026

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