Amazing food. However, the attitude of the blond, pierced girl has been extremely rude and discriminate one of our friends against his weight. She was giving cheeky, completely inappropriate jokes. That put our friend completely off to eat. We did not enjoy the meal even if it was great taste because of the atmosphere served lady caused.
One of our friends asked for half portion and she refused to do it instead offering kids meal ( as she finally done ) she pointed on our 'bigger' colleague and said 'your friend can surely help you with other half). Since we arrived we heard small stupid comments, very cheeky, primitive.
It is a shame as we came there second time ( we got this place recommended). After first night we did enjoy, ok we waited over 25 minutes for 6 dishes to come but overall we really enjoyed our time there. We have been served by the gentlemen who even informed that our food will be served to the table. I know this is not a sit down restaurant- more kind of street food place, but there is no matter as people should have been respected and place. We came next day and the whole experience just been horrible as this attitude was unacceptable. She did not even apologise.
Maybe I would ignore this but unfortunately I run restaurant in England and if this kind of behaviour would come from any of my team members I would put this person straight into disciplinary prosecute and terminate against discrimination.
I think this person is part of family business, so can't get fired, so I think good and professional feedback should be given - especially from the person who is over 11 years in industry and also gets feedbacks:
Dear Blond Pierced Lady,
Next time more humidity, respect, keeping head a little bit more down, be more acknowledged with law - as discrimination is AGAINST law and there can be legal procedures for this kind of behaviour. Don't familiarise to much with your clients if you can't get natural banter and jokes with them. You are at work - there is some rules and ethics which you definitely haven't been introduced to properly. It is a shame because you as business serve amazing Kebabs and food in general. People in United Kingdom would not expect that amazing food. Great, you bring this Polish quality of food, and portions are just huge which I believe are in very, very attractive prices. However, this place has bad values because of this kind of behaviour. It CAN NOT been tolerated.
We have been visiting from England and had an amazing time, however we still are very disappointed by this matter.
Will not come back even if we planning to be back to Belfast. read more