Russ installed our new over the range microwave and did an outstanding job!…read more The install presented a couple of challenges, but Russ had the expertise to figure everything out. Russ was very professional, polite and efficient. I am very happy with the install, and would recommend Sunrise Appliance.

The technician came off condescending and resistant to any questions. I would not use them again.read more

Don't let Dan's grumpy voice over the phone fool you lol…read more Dan is a great guy, he is local to the El Dorado County area, and he had the right diagnostic equipment and expertise to quickly diagnose my fridge problems. You can't beat same day service! I will be using Dan for all my future appliance repair needs. Thank you, Dan!

The guy who answered the phone was a complete jerk. Was talking over me when I was trying to…read moreexplain that I needed someone to come out so they could do and inspection and give a quote, I finally asked if he was going to help me and he said: "now I don't" and hung up.

I don't usually write reviews, but exceptional service deserves recognition. Nate is one of those…read morerare technicians who truly loves what he does, and it shows in every part of his work. He's kind, courteous, professional, prompt, knowledgeable -- and fast. He came out to service our 2006 KitchenAid refrigerator and quickly diagnosed the issue as a motherboard failure. There were two possible replacement options, and unfortunately the manufacturer didn't specify which one matched our exact unit. Nate explained everything clearly and let us know upfront that the wrong part might get shipped, which could delay the repair. I appreciated how thorough he was and how he kept us informed at every step. The part arrived in about a week -- not bad at all -- and Nate scheduled the follow‑up right away. As always, he showed up on time. Thankfully, the part was the correct one, and he had the new motherboard installed in about 30 minutes. Just like that, our old reliable fridge was back up and running. On top of all that, Nate's pricing is very reasonable -- especially for the level of professionalism and care he brings to the job. If you're looking for someone who's honest, skilled, and genuinely cares about doing the job right, Nate is your guy.

We've had Nate from NT Appliance Repair come out two different times now, once for a refrigerator…read morerepair and now for our washing machine, and we were impressed both times. We were able to make an appointment pretty quickly, and he arrived right on time. Diagnosis of the issues were fast and accurate, he explained what they were and why they happened, and he repaired them in short order. We're so thankful to have a qualified, knowledgeable and friendly repair person to call when needed!

After getting ballpark quotes from different companies, I decided to hire Prime to do the…read moreMaintenance needed on our LG dryer , it's been few years and was being less efficient in drying, the service representative was able to get me scheduled ASAP and their tech Ron came out the next morning. Ron was polite and very efficient, explained exactly the steps and procedure for the maintenance and what other components he will thoroughly check to ensure our dryer was functioning properly. You can tell he's experienced, and knew exactly what he was doing. He took apart the dryer vacuumed out all debris , cleaned dryer vent line, oiled all the rollers and checked all the heating elements and was done in an hour. I was impressed and I'm not easy to impress. Ron was neat and cleaned up after himself. I Would highly recommend and use them again to service our appliances. Thanks Ron!

Prime was able to book an appointment promptly. Ron came out was professional efficient and…read moreexplained his perspective of the situation along the way. We discussed the options relative to repair and I agreed with his assessment considering cost in relation to age of appliance, cost to replace with like quality and time. We decided together to move forward with repair and he was able to install the new parts and have me back running during initial visit. Thanks Prime and Yelp in general as many offers to assist.

Roman came right on time. Was very polite and conscientious. It was a very simple repair. I felt…read morekind of silly because the water just wasn't turned on correctly, but he was very polite about it. He also noticed that the hose was leaking and replaced that. His fee was very reasonable. And saved me having to buy a new washing machine.

Had an issue last year with a Kitchen Aide bottom load freezer and ice maker knocking and not…read moremaking ice. The suggestion was made to rplace the ice maker unit so it was done. We are here 6 months later with the exact same issue. THE MOTOR is knocking even louder than last time. So it means the two visits last time and the cost of the ice maker unit we ARE OUT $600! Nice guy but the work is not good nor the parts that are used last!

Wow! What great and efficient service! Reached out to them on a Sunday, left a message and got a…read moretext from Tyler almost immediately. I was able to get an appt Monday morning. Range is fixed!! Definitely recommend!!

We have a very high end GE refrigerator that was not producing ice after only less than 2.5 years…read more EDH Appliance Repair was able to send a tech out within a few days of me contacting them and repaired shortly after once the part came in. Tyler knew exactly what the problem was and facilitated the repair quickly. We now have almost "too much" ice for our family of 5. Customer service is super friendly and they are now our go-to for all appliances needs.

We initially had the owner Ian Freer who performed an excellent service and repair Of our Miele…read moreConvection Ovens and built-in Miele Coffee station. Now, we are going forward with his son, Sam for all our future service and repairs.

Sam and Ian have been out to make repairs for years, and I highly recommend them. Fair prices,…read moregreat service - clean and respectful, and also friendly. Miele products - dishwashers, coffee / espresso machine, double oven and GE Monogram Refrigerator have been serviced.

These guys are fantastic! We had our Samsung dryer squealing like crazy to the point we didn't want…read moreto even use it. The technician came out to our house the next day after I had called. Got right to work and knew exactly what the fix was and had the parts on hand. The best part of the whole visit was his interaction with my 8 year old son. My son was interested in what the technician was doing and the technician was super inclusive on letting our son watch and even help! Really great to experience normal and fun people making a simple repair into a fun experience. We certainly know who our first call will be with any other appliance repairs. The dryer purrs quietly now. Saved us from buying another dryer!

I called for service on our refrigerator and was able to get a same day appointment. Alex was…read moresuper helpful. He was able to diagnose the problem (compressor had gone out) and recommended we consider purchasing a new appliance due to the cost of trying to replace the part. He then contacted a nearby appliance store to get information on availability of a new fridge. That kind of "above and beyond" service is hard to find these days. I appreciate both the prompt service and the honesty regarding the value of repair vs. replacement.

Great experience with the tech on my refrigerator and washer repair. He diagnosed the issues,…read moreordered the right parts, and kept me informed. Best part -- he caught that one item was covered under a recall, which saved me money. Honest and thorough service. Highly recommend. Eve~

They're really the only game in town besides Home Depot, so when we were desperate for a new,…read moreaffordable washer, we headed there. They've always been friendly enough and helpful. They recommended a plain old washer that was arriving that day. They were supposed to call us and didn't, which is the only reason I took off a star. Otherwise, it was a great experience.

Very professional, fair, and worked hard to resolve the issue. Stands behind his work and would…read moredefinitely recommend.

Same day service even on New Year's Eve I was able to tell…read moretech code and we both knew it was the drain pump had part in hand when he showed up fixed I less than an hour Highly recommend this service