Another 5-star experience with Jose L at Absolute Plumbing! Today, he 1.) installed a new kitchen faucet, soap dispenser, and air gap for my kitchen sink 2.) adjusted the failed hot water safety system in my guest bath that stopped the shower from getting hot (or even warm) 3.) fixed a front exterior faucet that was leaking. I have a few other items that require me to make some parts purchases first, so I'll attend to those and have him return to finish out. As always, great work done by Jose! read more

Used this man for a half-dozen jobs now. Communicates well, professional, very skilled. I almost don't want to give him five stars, because I'm worried that might make him too busy! Just kidding - he has earned a stellar reputation. read more

Absolutely HORRIBLE customer service. Waited 2 days for plumber to come only to be told that there was an emergency and he could not come on time. Wanted me to wait another half a day. When I asked if the other customer could wait since I already waited 2 days, I was told "Don't need your how to manage my jobs, you can always call another plumber if you can't wait." Extremely UNPROFESSIONAL. Do not recommend. He will tell you also " Please call another plumber, not going out." And when I told him I would post on Yelp he told me "Not scared. I pick my customers. No need for Yelp." read more

We had a shower that was backing up into our tub after a couple of minutes. Before calling Absolute Plumbing to snake my drain, I first tried Liquid-Plumr Gel and waited the 15 minutes it said on the bottle before flushing it with hot water. Unfortunately it started to back up into the tub after a couple of minutes of running water. After sopping up with towels the water that had backed up, I called Absolute Plumbing yesterday. When Raul came out today, before attempting to snake it, he first tested the drain by running water through it for 5-10 minutes. Miraculously, nothing backed up....apparently, the gel had a much greater delayed reaction than the 15 minutes it had said on the bottle, and the clog cleared overnight. I asked Raul what I owed him for his time. Raul, who is super friendly, said he wouldn't charge me a dime. I can't remember the last time someone made a house call and didn't charge anything. Given how friendly he was, that he didn't charge me, and how reasonable their YELP pricing of $60 was going to be to begin with I wanted to give a five star shout out to them. read more

Who hasn't hired a plumber and fretted 'I BET he's gonna rip me off...SOMEHOW'.... Well, I have to say, Jose is a pretty honest, decent guy! We have a few rental properties and called him based on yelp reviews. The dude's awesome. A tenant was freaking out about a plumbing issue and Jose went over there the next day (he didn't charge me for evaluation and estimate!!) and 1) calmed her down, 2) talked to ME about the issue and not the tenant, 3) fixed the issue a week later and 4) the invoice was super reasonable. He works w/ property managers so I think this company might just be my new go-to Plumbing company (and trust me, I've used ALOT of plumbers over the years). Plan on hiring Jose to fix a broken shower issue at my own residence (that a handyman botched) sometime soon - Thank you Jose for helping us (and for the 10% first time discount!).... read more

Wasn't sure what to expect but have to say how refreshing it is to have a professional show up on time , be knowledge and provide quality service. The owner was very clear and concise and fixed my issue right away. I've already referred to friends and family. Thank you for your excellent service ! read more

Something stuck in our toilet. We called and made an appointment. The appointment time was 8 to 9. The estimate given was 125$. The guy never showed up until 9:30. Finally he showed and gave the estimate as 165$. When I asked for 10% discount, he did not accept at first but finally agreed. He was finally able to take the object out of toilet but he would never allow me to see what he was doing. I wanted to learn it so that I could save the money next time by doing it myself. Anyways, the problem is, all the stains he left in the toilet bowl with the plumbing snake. The toilet looks horrible now. I wish he did a clean job or at least cleaned the toilet bowl after work. I wouldn't recommend this place. read more

This was a hard decision for me to make, but eventually their lack of service is what won them a single star. Yes, I'm not giving it to them -- they've earned it. I've used Absolute Plumbing over 1/2 dozen times in the last four years and in the beginning they gave me fast, great service at a fair price. Recently though, their service has literally gone down the drain. They cancelled on me last week because of a problem on their current job. I gave them the benefit of the doubt and proceeded to reschedule for the following Monday at 9am. I rearranged a new time with our renters, arrived as scheduled and waited and waited and waited. I called them at 9am when I first got to the condo to confirm that they were coming and sure enough Jose acted as if he had no idea who I was. It was EXTREMELY frustrating. They take no notes, remember nothing and never call you to check in and confirm appointments. I proceeded to repeat my situation to them for the 20th time and then a light bulb turns on... "Oh yeah, you need the kitchen to be jet-flushed. I need a smaller tip for that pipe so we will be there in a few minutes." Here's my question Jose - if you had any semblance of pride of ownership and service with your company how in the hell did you not check your appointment records the night before and PLAN AHEAD. I got off the phone with you at 9:05am you told me you'd be a few minutes late. So.... I waited. And waited. And waited. I'm 7 months pregnant and have to lug around my two year old with me in order to take care of issues like this. When you fail to plan and prepare you really SCREW UP MY DAY and inconvenience not only myself, but our renters. It's disrespectful, rude and shows me that you have zero desire to manage your company with excellence. When I finally called you back at 9:55am, basically an hour after our scheduled appointment I chewed you out. Yep, mama bear came out and I gave you a calm, quiet and honest piece of my mind and you decided that instead of FIXING my situation that hanging up on me would be the best option. Well, guess what... I'm going to shout your company name from every rooftop in San Diego and make sure no one uses your business. We've given you repeat business, our name should be in your system, our problems flagged etc. But no, instead we get cancellations, late arrivals and hang-ups. I really liked you guys and appreciated all the workers I've dealt with in the past, but this is just too much. Two words: Fix. It. read more

Update: So these guys came out, they were very fast and friendly, caulked my bathtub faucet, ran a line to the ice maker, and were able to diagnose a drain problem and spent time trying to snake it to no avail (broken pipe). However for the work to run a gas line into my laundry room, they bidded me 4x higher than another plumber who I had come out. The quote to fix the broken pipe was about $500 more than another plumber as well. Their cost may be standard, but I can't afford them. So, I'm going to another plumber. I must say they were really nice and super fast, so I gave them 3 stars, because they were indeed A-OK. -------------------------------------------------- I just got my internet up and running, so I checked Yelp for a plumbing/heating company. And, here was Absolute Plumbing with a Yelp discount! I have both a plumbing issue, and I need a gas line run into the laundry room. I have an appointment tomorrow...and I will report back then! read more

Wham....Bam...thank you mam (or should I say sir?) ...fastest $180 I have spent in 10 minutes! I needed a plumber last week to fix my shower handle. Darn thing didn't want to turn all the way towards the hot water, therefore I had to suffer through a cold shower! I don' t do well with cold showers so I called several different plumbers to try to come & fix it. I decided on Absolute based on how knowledgeable they sounded on the phone, reviews here on Yelp & the ease of making an appointment with them. They advised me beforehand that the water may need to be turned off & the job may take up to an hour. Luckily, they replaced my shower handle cartridge without any problem & I was able to get to dinner earlier than expected, YAY! I really have no complaints about them! The following is why you should call Absolute next time you have plumbing problems... *Hours 6am- 6pm...very convenient since I didn't need to take time off of work. Other places wanted to charge me "overtime"...yeah right! *Knowledgable staff...I explained the problem over the phone & they knew what the likely problem was & what needed to be done. I called other places & they told me they needed to make an appointment to come look at my shower handle then they could make another appointment to fix it...that's ridiculous! *Reasonable & reliable quotes...I paid exactly what I was quoted on the phone for parts & labor...no surprise charges! *Timely: Plumber arrived right on time...I hate waiting! *Friendly service *Professional attire...no butt crack here! *They love Yelp! They encouraged me to write a review! He did let me know that they were a small business. He gave me several note pads with their business name & logo which say "Loved by Yelpers" on them. I would definitely call them again, but hopefully not too soon! read more

Simply amazing plumbing service.. I've been traumatized by Roto Rooter, Rescue Rooter, and other similar plumbing companies who charge an arm and a leg for mediocre service with no care for keeping your house clean. It's been tough to find a plumber with the knowledge, skills, and equally matched dedication to speak highly of.. but look no further.. call Absolute Plumbing & you will not be disappointed. They will be my plumbing company from here on out, as long as I reside in the San Diego area. They are professional, clean, great at their job, and they will go to great lengths to accommodate their customers. They communicate very well and their prices are great. If you go with Absolute Plumbing, not only will you get quality service, you get it at a great price. read more

Had a really strange problem with the hot water--an older model tankless water heater, working fine. Turn the faucet all the way hot, and the water would stay hot forever. Try to run a shower or the sink warm/normal temperature range, and got only a few minutes of warm water. This issue stumped my father in law, handymen, and another plumber. We were told it was a sediment problem or that we needed to repipe the house or get a new water heater. Got Jose from Absolute Plumbing out to the house, and he had it figured out in about two seconds. It was a flow problem. A flow problem? He explained it patiently to me, then to my partner over the phone, and then he offered fast and sensible solutions--all for a very, very reasonable price. He was friendly, knowledgeable, and professional. Oh, and when he first got my call, he gave me an arrival time, called when he was on his way, and showed up on time. Absolute Plumbing is like a revelation. I highly recommend them. read more

Our hot water tank started leaking so I looked around to replace it with a tank-less system. I called Absolute and they came in with a very reasonable price. The guy who came was very polite and helpful. We settled on the type of heater, and when it arrived, he contacted us and we made an appointment for the weekend. He came out and installed the system on an outside wall (avoids needing a long flute). Once he got it working, he said he just needed some more parts to tidy up the work. We didn't hear back from him for a month. Finally he came back in a big rush and kind of lipsticked it and ran back out the door. I tried to slow him down so he would address some cosmetic issues and the dangling power cord but he just wanted to get out of there. Mechanically the system works fine but his workmanship was pretty rough. He popped a hole through the wall for the power but didn't seal it so I had to hound him for something that basic. I also had to ask that he tuck the gas line to make it look a little cleaner. I bought some cable track to cover the interior where he left the power cable essentially dangling. Good price but you do get what you pay for. read more

Jose was like an angel from plumbing heaven! I thought that a drain line was leaking and needed an expensive repair. Jose checked it out and said it wasn't leaking at all. He identified the real leak in about 5 minutes and told me that I could fix it myself with a $2 tube of caulk. Aside from that money-saving honesty that I love so much, Jose arrived on time, was friendly and explained plumbing issues to me, and the price was fair. (And I have to say that I do appreciate a plumber that's easy on the eyes, like Jose!) And if all of this didn't convince you that you should hire Absolute Plumbing, you should hire them because they have a clever logo. read more

I had tile guys replacing the tile in my bathrooms today, and while they were removing the toilets a leak started behind the shutoff valve. After frantically calling people to figure out how to shut off the water to my condo, I called Absolute Plumbing to come fix the shutoff valve. They came in an hour and fixed the shutoff valve quickly and at a reasonable price, without any overtime fees because it's a Saturday. And he's coming back on Monday to fix the other list of problems I gave him. I definitely would recommend to other people. :) read more

I called for an urgent leak location service requested by the underwriters on a home we're buying. Jose was able to squeeze us in first thing the morning after I called. We were scheduled for 1 hour. He quoted a flat rate that was fair. Not cheap, but fair. Jose was 1 hour late due to a previous job running over, but he called to let me know. My house presented some unexpected problems. First, my house is above average in size: 5700 SF, 2 storeys, 7 bathrooms, and difficult access to the yard. It took almost 30 minutes just to check all the fixtures and valves inside and out to make sure they were shut off prior to turning the water on. When he turned the water on, there was an irrigation pipe leak that had to be located and plugged before the house could be tested, and he had to call 2 other trucks to get the equipment he needed to do that plug up a 1" PVC pipe. Luckily, once that was done, the house turned out to be fine, without leaks. But over 2 hours of work later, he came back with an invoice for the original price he quoted minus the 10% Yelp discount. I told him that wasn't right, and I gave him a little extra for the inconvenience and for putting 3 trucks off schedule for the day. Will definitely be using them again! Thanks, Jose! read more

After the complete ineptitude of another plumbing company (check my last review) I found Absolute with high ratings and lots of them. They said they would be able to come within the hour but about 15 minutes later called and said they would have to come a little later but would definitely come. The man (Sean) called when he was on his way and was here a short time later. We showed him the problem and told him the story of the idiots who made the situation worse. Within 20 minutes he cleared the drain and did what the other company couldn't figure out between two guys. Sean was very nice and respectful and the great Yelp deal they had saved us money. I would definitely go to these guys again and highly recommend them. read more

Update time, Yelpers, Raul did a masterful job w/my kitchen sink/faucet and bathroom problems. He arrived ahead of time, clean and neat, NO BUBBA'S, LOL. You can trust that these guys will ABSOLUTELY tell it like it 'tis, diagnose properly and make expert recommendations to improve your castles. Thanks for my, YELP dicount Absolute Plumbing!! read more

Great service. Already had a problem with a backed up kitchen sink; woke up this morning to a toilet with a bad ball cock. I'd already tried fixing the sink myself (chemicals, snaking). I left a message at 7:30am and was called back promptly. Got an afternoon appointment scheduled with a 1-hour time window. Raul showed up within the window and fixed both problems. He was friendly, courteous, and efficient. He didn't make a mess, and gave me some maintenance tips (i.e., pointing out rusting bolts, etc). $150 for parts and labor seemed pretty reasonable to me for getting everything fixed. I'd definitely use Absolute again or recommend them to a friend. read more

Absolute Plumbing was 5 Stars all the way!!! 8:45pm I came home this evening to replace a corroded valve and hose on on pedestal sink only to find that I was not able to remove the compression or the nut so I reused the old one and it leaked pretty bad. I turned the water off, googled a plumber and called Absolute plumbing. Being a new Yelper I relied on all the great customer reviews and found myself totally agreeing with everyone's experience. Like most people, I am hesitant when calling a pro. due to worrying about getting someone dishonest or unprofessional. Not the case here! Jose was very courteous and professional over the phone and said someone would be out in about 1 hr. Right on time! He was very professional in his appearance and was upfront with his diagnosis and told me what my options were. I do most of my plumbing so I know when someone is not being truthful. He was straight up and fixed in about 5 minutes. He made suggestions for future to permanently address the issue and let me know that the original plumbers did a substandard install with the plumbing. He made us feel totally comfortable with his work and his company and we will be using them for future project. I had him look at 2 leaking showers that have bad diverters and he took pictures and said he would research locating the necessary parts. If he cannot get the parts he explained what the process would be to fix them which was completely different from the first plumber that tried to fix them and messed them up. We paid a lot of money the to the first plumber and he never fixed the original leaking problem with the shower. In fact, the first plumber explained that we would have to tear the walls from the opposite side of the shower wall to replace the shower fixture. Jose told us that is not necessary and the solution is to cut it out from the front of the fixture and replace the valve inside the wall. Therefore, not needing the cut the drywall from the bedrooms. I can't say enough about how honest, clean, professional, reasonable and fast Absolute Plumbing was. I never thought I would say that about any plumbing service or technicians. No fear here using them for those of you looking for an honest plumber that Really knows what they are doing. Even at the emergency rate I have total piece of mind that our house is safe and in total working order and it was worth it. Give them a call and you won't regret it!! Thanks Jose! I will recommend you to all our friends here in Carmel Valley. Eddie Carmel Valley read more

This man ran our car off the side of the road and almost hit us. My family car and I called this business and he was rude and kept riding and being an rude to other drivers on the road. read more

I've used these guys 4 times now. Jose and Raul are great. Jose came out at midnight when our polybutylene pipe busted outside our main valve. Poor guy dug a trench, pulled up bushes and put new copper piping in to replace it. Raul came another time to replace some angle stops and recently installed our plumbing for our new kitchen. One thing I like about these guys is that they have a lot of experience. Raul went to replace our 2nd story wax ring, but was concern about the gaps around the flange. He was worried about potential water leaking down into our first floor in the future if the wax ring ever failed. We had those gaps closed off and we are confident any 2nd floor water will stay on the 2nd floor. These guys go above and beyond their plumbing job. read more

So courteous, and effective. Jose made time for our emergency (a main water supply pipe leak hidden in the wall) and even called in advance to say he was on the way. The repair looks great, it's totally solid - a new copper fitting over the pipe, applied with a special tool, no soldering. Also, Jose was really helpful in advising us about getting the ruined vanity and sheet rock out ASAP to allow the area to properly dry before it's repaired. (Otherwise, not thinking about the risk of mold, we would have left the demo to the handyman to deal with when repairing the walls.) Jose also referred us to mold specialists who can dry inside walls/floors/foundations and they came right away. (I think the name of the company is Quick Dry - they came for a free inspection and called the next day to check on us as well.) Great "team" to know about if you have major plumbing issues! read more

Yesterday I looked over at my wall and there was water bubbling up behind the paint. The water was coming from my bathroom upstairs but there was no leak to be seen. I called Absolute Plumbing and on a Friday afternoon Jose was there within a half an hour. As the other reviews mention he was quick, knowledgeable, polite and didn't leave a mess. The problem was solved within twenty minutes and he didn't charge an arm and a leg. I would definitely call them again if I had another problem. read more

Experienced a backed up sewer main line that flooded my home office and entry way plus it was raining outside...no bueno! I spoke with Jose who sent out Raul, and even though it was raining, he managed to make it out to my home quickly. He was a very courtesy, honest and comforting person who knew his job very well. I appreciate everything he did with fixing the problem to educating me about plumbing to listening to my woes...what a great and genuine person. Thank you Raul and Absolute Plumbing. ...until next time. :) read more

When a plumbing emergency arose, I contacted Absolute Plumbing, and they immediately provided me with assistance. Jose was helpful, knowledgeable, and made me feel understood. Service is quick, reliable, and affordable. I will definitely use them as my plumbing service. read more

Thank goodness for Absolute Plumbing. I came home from work on a Friday, just before 5pm, to find out that our kitchen sink drain was backing up. I called Absolute Plumbing and they told me that they could have someone at my home in less than 2 hours. After asking the price, I continued to call a couple other plumbers to cross check. Short story: Absolute Plumbing beat every other price. An hour later they showed up and got to work. They drained my sink, snaked my drain and cleaned under my kitchen sink, as well. To my surprise, he finished the entire job in less than 30 minutes. I saved some money and got my sink back days earlier than anyone else would have. Thank you Absolute Plumbing! You'll be the first call I make for any future plumbing needs. read more

Really, delighted with "Absolute." Jose just helped us with an emergency hot water heater replacement, and found us a $450 solution -- rather than the $1,100 solution proposed by the other plumbers in the area. Jose was very honest, thorough, and efficient -- exactly what we were looking for. Thank you, Jose! You have indeed earned all your wonderful ratings on Yelp. read more

After some bummer service with Bill Howe plumbing, I had to call Absolute and have them come and clean up the mess left by the previously mentioned plumbers. The rates were similiar ($92/hr) but the service and professionalism of Absolute Plumbing were waaaaay better! Raul did a great job under my kitchen sink. He had good communication and skills, and he kept the whole job down to a reasonable price, complete with the ten percent discount they give to Yelpers. So far so good with all the work. I think you should give these guys a try! read more

We've called on Absolute Plumbing for all of our plumbing needs. Last week was no different when our water heater was leaking in the garage. Jose was able to come the same day to assess and provided us with quotes for a replacement. At no point did he try to up-sale us and actually we were the one asking for quotes for tankless water heater. He was able to provide us with a very reasonable price and we opted for the tankless. He was able to install the following day (and was even able to install it outside of our house) and though he did not finish wrapping everything up, he made sure to leave us with hot water before heading to another job. I commend him for running a one-man business, from answering the calls, to providing estimates and evaluations, and also for performing the job. We found him very genuine and would definitely call on his services for our plumbing needs. read more

Absolute Plumbing are the best! A week ago I moved in to my 1st home. While moving boxes and furniture, I noticed that the water was on and running . I decided to go around the house and check that all of the restrooms and showers were working. Everything was fine until I got to the kitchen sink. I had the water running, when I decided to turned on the food disposal when the water that was going in through the processor started to bubbled up through the other side of the sink and a nasty oder came out with it. My husband called a plumber and scheduled to come the next day. They never did. Then he called another and again did not showed up. While talking with my co-workers about my problem, one of them reccommended Jose from Absolute Plumbing. She said that they are very good and that I should call them. Let me tell you, I am glad I did! I called them yesterday evening and set up a time for today. He was here exactly on time. He was FAST and EFFICIENT. He was very clean and the WORK WAS WELL DONE. He explained what was wrong with the sink and what he did. JOSE was very PROFECIONAL and HONEST. He did NOT try to rip me off, for his PRICE was more than REASONABLE. Thanks ABSOLUTE PLUMBING ! I can now, enjoy my new home! read more

Quick service, snakes drain twice just to be sure. Sean was polite, clean and professional.

I needed to have a kitchen faucet replaced and didn't want to deal with the hassle of removing the old rusty one. I called a week ahead of time to make a late afternoon appt. The person on the phone was quite nice and made the appt for 4:00 pm. After the week past, I got a call at 10:00 am from the plumber. He wanted to come immediately. I explained that no one would be home until 3:30 or 4:00, which is why we made the appt. He said okay, he'll arrive between 3:00 and 3:30. I reiterated that no one would be home until 3:30 or 4:00. Right away, I knew the guy had someplace else he wanted to be. When he arrived, my wife greeted him. He looked at the old faucet and told her that she didn't need to replace it - she could get a replacement head at Home Depot. She called to tell me this and I said, "I want the new one put in". He gave her some more grief about not needing to replace the faucet, and she called me again. At this point, were out $80 for the service call and the guy doesn't want to do the job. At my insistence, he does the job, occasionally leaving the house to answer phone calls. When he's done, he writes a big note on the receipt to say that "they do not warranty parts purchased at Home Depot." He proceeds to tell my wife that they never know what condition the Home Depot parts are in. I don't disagree with the sentiment, but I wondered the motivation. I happen to know that this faucet was brand new, because I returned a previous open product and we checked the new one in the store. Here's the kicker. A week later, I discover that a plastic sleeve in the handle is broken. Gee, I wonder who broke it? read more

I've scheduled twice with Jose and he never showed up both times. Unreliable and unprofessional!

Had an appointment scheduled between 3 and 4 today and not only did they not show up, nobody even called me to let me know they wouldn't be able to. Called and was assured they were on the way...and nada. Maybe I dodged a bullet... read more

I purchased a $500 faucet online and contacted Absolute Plumbing to come and install it. I was bluntly told that "they don't install material they haven't provided". I'll admit, that's an expensive faucet, and I did a lot of research to make sure I was getting the best price and warranty. It came from Amazon.com (trusted source), it was new and sealed - not something that I bought from Ebay. They didn't even ask, they just turned me down right away and a fairly rude manner. Understood... but you've just lost a customer that has been using your services at least 3 times a year. You can say no, but there are better ways to turn down a customer who has been loyal for 3 years. I called Courtesy Plumbing instead (scared of hearing the same snippy response), and I am really happy to have found those guys. They came the next day, were very professional and the installer was as nice as one can get. read more

Didn't even have them come out because they said it was going to be 97$ to snake a drain!! Ridiculous! The plumbers we used before never charge more than 50. read more

We have been contacting Jose over the years with help on multiple properties and a lot of random plumbing issues. Jose has been able to pretty much fix anything that has come his way from us. I believe his prices are fair and he produces the work that has been promised. read more

I just called this company to ask about getting an estimate. They were secretive about just HOW they might find a slab leak and what they would do about it if they found one. Basically, it's $200 to do a slab leak search - assuming the old lady who owns the house is correct and it IS a slab leak. I was so unimpressed, I'd just as soon call someone else. Anyone else. The county is full of rude young men who think they can run over older people. And some of them will come check out the wet carpet for a reasonable price. read more

Worst possible company customer service I ever dealt with and this is just from calling for an estimate. Total scam artist. Wouldn't install a water heater unless we bought it thought them and nope, of course their price wasn't competitive to any online retailer like Home Depot etc. Avoid like the plague read more