We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

I had high hopes, but the communication was just too consistently negligent. I took my car in on a…read moreThursday because the check engine light came on, and they said they'd get to it first thing Friday morning. I called Friday for an update, and he said I was next in line and to not call back as he would call me as soon as the diagnostic was done. I stressed that I needed my car that day as I know they're closed on the weekend. He never called that Friday, so I left a voicemail to call me ASAP because I needed my car for the weekend. When they opened again Monday, the morning came and went with still no call, so I dropped in. He said he never got my voicemail nor recalls talking on the phone, yet miraculously had an update on my car -- to which I wasn't notified until this drop-in. He proceeded to tell me my coolant pump was leaking and it was entirely empty of coolant when they checked it, so they ordered a new pump. After taking yet another lyft home, I received and read through the mechanic's inspection which said there were NO leaks and the coolant was at a good level. I called back asking for clarity, to which the guy backpedaled on what he said as I gradually corrected him against what was said in the mechanic's notes. He finally admitted he never read the notes. I just wasted a lot of time and Lyft rides due to the bad communication, so I urge people to read the inspection and repeatedly call/drop in if you insist on using this auto shop.

Understood my concerns and needs. Provided a solid diagnosis and provided the service on the next…read moreday. The assessment process was efficient, using text messages with pictures to provide updates and next steps. Reasonable cost. Very friendly.

Had a Great experience with Steve's Automotive. Robert gave fair pricing and made referrals for…read morework he felt others could do cheaper. They also were able to get me in quick and had a short turnaround. Seems like a real honest shop and great guys.

Came here today again for my usual oil change. As always the staff is phenomenal! So nice and…read moreefficient!

Nicest staff ever. Professional, courteous, and on the ball. Went for an oil change. Needed a bit…read moremore. Everyone was so helpful. As a woman, I truly did not feel taken advantage of and would highly recommend.

These guys are absolutely the most honest mechanics I have found in TN. They do not try to BS you…read moreor upsell you into something you do not need, and If they cannot fix your problem they TELL YOU SO! I took my Audi Q5 to them for a diagnosis on a pretty severe issue and although they found the problem it was something only a repair shop with specialized equipment or a dealer would be able to fix. SO, INSTEAD OF GIVING ME A LINE OF CRAP THEY suggested that I go to their competition (Import Specialists, LLC) who did have the specialized equipment OR to the Audi Dealer in Franklin, TN... They didn't even charge me a diagnostic fee! I will certainly bring all my business to Christian Brothers in the future for everything they can repair! Side Note: I also needed my oil changed and already purchased a K&N Oil filter long with 10 quarts of 5w30 Euro Full Synthetic oil, they changed my oil and only charged me $25 when the Fast-Oil joint down the street was going to charge me $45 for the exact same service!

Good people, would like to have been shown alternative solutions. Only given most expensive fix…read more Estimate was for new parts only. Good service and response.

I'm not one to give chain auto service joints great reviews, but this Jiffy Lube is always on…read morepoint. They don't try to sell you products and services you don't need but alert you to things that actually matter (like the time my left front strut was completely worn out). The prices are reasonable (there's always a groupon) and they'll spend the extra time to do simple little fixes (like fixing my hood latch, rigging my license plate light so it works again) as part of the general service. Add to that very courteous staff and quick in and out time and it's a winner.

The prices went up. Online it says $89-$129 for full synthetic. Not true. Starting price is $129,…read morethat's fine, but update your website for false advertisement. They charge $32.99 for an air filter that not only costs $12.99 at Autoparts (see pic) but this filter is something held in with a latch. A five year old could do it. Dude tried to act like he did me a favor for only charging me $17.99 Then, for every extra half a quart oil, they deceptively not tell you and charge you another $7.50 a half!, when an entire quart of oil when an entire container is $8.48 (see pic). Jiffy line and Penzzoil y'all are greedy as all else and no longer competitive or for the hard working class.

I had all but given up hope that my 2011 Nissan could be repaired. I received a coupon in the mail…read moreand decided to give Rivergate Muffler a try. Mike performed a thorough inspection on my car and gave me an estimate. Needless to say, a lot of work needed to be done. There was a code showing that indicated something may be wrong with the transmission. He suggested that I take it to a transmission shop to have it checked out before paying for the repairs needed. I did what he advised and proceeded to have the repairs done. I'm satisfied with the work that was done and feel that I've found a mechanic who I can trust. They also have a rewards program. Busy place.

Brought my truck in for yellow engine light and paid 160 for a diagnostics the came up with lots of…read morethings I did not really need fixed like my rotors and brakes and wires and plugs but my plugs and wires were only a year old. Anyways near 4000 dollars of repairs they suggested and not one dealing with my engine light ?? 1 star, Not even a suggestion on how to get my engine light off. Clerk told me take it back to nissan where I got my tune up then mechanic who brought my truck told me not to. Im really confused still dont know what to do about my truck

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

Came to fix my rear control arm, ran over something on the freeway, such great service! Timely,…read morequality and not overpriced. The owner is super knowledgeable and friendly, A MECHANIC YOU CAN TRUST here in Nashville-no brainer if you need anything done!

First time to patronize this business . Katrina was very…read morefriendly , courteous and knowledgeable . Fast service , this will be my go to place for oil changes .

They are always so kind and friendly here! Everyone is helpful and does a good job. I was tight on…read more$ and needed an oil change and Katrina talked me through my different options, working to get done what I needed within what I could afford, offering coupons and whatever she could to help me out. The guys here are all great, Dylan and Preston changed my oil for me. They all are fast and efficient here too. I will continue to bring my car here because I trust them and the quality of their auto service and customer service keeps me coming back! Thanks Jiffy Lube!

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

If I could give a zero stars I would. Brought in our car to get the front two tires replaced…read more(brought in our own tires brand new) and the store manager there Jacob beaded the right passenger tire wrong. Due to that our tire constantly goes flat and has caused damage to the rim. Brought it in multiple times to express and Jacob is no longer a store manager but a regional manager now. They won't replace the tire after an issue that they caused because the new store manager Nick (who is highly unprofessional btw) "wasn't there when it happened and I can't get ahold of Jacob. Nothing I can do" this Nick guy is the same guy who drove a customer vehicle and almost hit our car backing up. Both us, the customer of the other car, and a worker there were telling him to stop. He tried telling me to my face today the customer wasn't there. I told him to pull up the cameras and he then keeps saying how the customer of that car was wrong as was I. So every customer is wrong to him? Even tho we have video proof to show it? We also have video proof to prove the tires weren't beaded right but "they can't pull it up due to the cameras don't go that far back" so you mean to tell me a company that has 100s of locations can't invest in cameras that go back more than 1 month? I highly doubt that. Nick has no customer skills and wouldn't even look me in the eye to talk to me and kept tripping over his words. A very clear standing of "we are guilty but I don't want to say we are and replace their tire and rim" Not once were we rude to him, raised our voices, interrupted him, etc yet he was being very rude to us. We presented facts and voiced our concerns while having a convo but Nick wasn't. He is not fit to be a manager or even talk to customers. How that guy has a job in the first place is beyond me. He wouldn't give us corporates or the regional number either and just told us to go find it....

I made an appointment here so I specially wouldn't have to wait. I got there about 10 minutes…read morebefore my appointment and parked and went inside the office to let the staff know I was there. There wasn't anyone around. I walked around to the shop and said I was here for my appointment and was told to get in line with the rest of the cars. Basically there's no benefit to making an appointment. The service was pretty quick once I got inside the garage. I wasn't given a price but checked online before I went. I got a $20 off oil change. My oil change was $100. Not sure if this is the going rate.