To be completely honest with you, I wasn't on hiatus from Yelp all this time (I know my reviews were starting to become missed about these parts). I have been thinking for almost a month now on what place I could write a review for my big number 1-0-0! I wanted it to be someplace I frequented way more than I'd like to count and really needed to be noticed for such. After some deep soul and brain searching, I asked myself is there no better place to review other than Arrowhead Hospital?! Nope, I think this choice tops about everything (that is that I haven't already reviewed). I've had one near death experience in their ER. Leave it to me, to end up in the ER for the most bizarre or scariest things I could have ever imagined (try a butter knife stab to the left index finger or a locked jaw due to a sudden onset of TMJ at 2am on for size!). But I have this theory going that AZ has been trying to kill me since the moment I first stepped foot on its dry cracked soil. Yet, I hold no grudges for it, I just simply go get fixed up and put back out here in the world. Considering most of the times I ended up here I was slightly incapacitated, I will have to say I was treated as well as a hospital can treat a ER patient. They would let me sit in the waiting room until I passed out or faked death, check on me once I made it to the ER, fix IVs, and sometimes bring me stuff to stay preoccupied with while I waited for a horrid prognosis (yea, I know I can be a bit dramatic, but just keep reading!). So yay for average bed side manner and medical professionals and staff that do their job! I've visited others here before and saw a bit of how the non-ER hospitalites lived. I think they've got it ok, but I only base this from outward appearances and have no non-ER testimony of my own. So why the three stars Ameerah, you ask? You're still alive and kicking, in moderately good health and not the most noticeable scars...And you know what I say in response? I say, I got some beef. I got some serious beef! But not with the physical hospital per say, but with their billing/collections department. Abrazo Health Care has the most incompetent individuals working for them in that department! I'm still haunted with this to this very day! Numerous (no, not just one!) medical bills that were PAID for by my insurance ON TIME, but have their stamp of delinquency in my credit history. There is another thing I would like to add to my list of things you don't mess with about me. And that's my credit. I'm an adult now, and its really important that I don't have things like that lingering about, please and thank you. So yes you, Abrazo Health Care billing, I despise your methods of operation (or more like the lack thereof) and consequently one of your facilities that I frequent is getting the brash decision of a star reduction on its review!!! (insert maniacal laugh here) Arrowhead Hospital, keep up the average work! And Abrazo billing, improve, like major! read more

I give this hospital no stars. If lil Jr. comes in to the ER with a mild cough and you show up 5 minutes later, in obvious pain and discomfort then guess what- you're going to sit and suffer while the kid who could be treated at home with a slathering of Vick's Vap-O-Rub is seen before you. The billing department is also a shit show- set up a payment plan, pay on time and then be treated to multiple phone calls claiming they're about to send your account to collections and shaking you down for the money. The best that could happen to Arrowhead Hospital would be a total evacuation of all human, canine and feline life to a minimum safe distance, followed by an expert firebombing and razing. It's the North Korea of so-called healthcare. read more

You guys Rock, Enjoyed my stay as much as one could while being well treated every few hours. I felt as though all of your staff were very competent to handle any/every situation which may confront them. My honor to send this review because in today's culture great treatment is hard to come by. Kind regards, Michael Wilson read more

We found the Emergency Room of this hospital by accident, because Your Family Physician Urgent Care would not see us and it is around the corner. I have been to maybe 10 emergency rooms in my lifetime and this is by far the BEST experience I have ever had. They were amazingly clean, accommodating, friendly and well trained. The had a Patient Liaison employee that checked on us every half hour, offering a warm blanket, something to drink, etc. They had cable, with Pirates of The Caribbean playing, a very large, comfortable waiting room with nice bathroom facilities and vending machines. Paperwork was a breeze. All the staff greeted us in a friendly, helpful manner. The nurse at the front desk even clean the pens, clipboards and glass after patient use! My only complaint is that it was a long wait, but that is par for the course in an ER. read more

Is this site for real!!!!!!!!!!!!!!!!!!! Came on to check out reviews and here is a picture of myself and wife with a different name. Never been to hospital and never been on site before read more

I spent 3 days Arrowhead abrazo Hospital, on the third floor med-surg. Everyone from the nurses, assistant nurses and doctors we're wonderful. Rachel Fields the director and Tara Bivins assistant director have a very organized and well-run floor. Charge nurse Cindy was amazing as well. If it weren't for the fact that I was sick I would have thought I was staying in a five-star Resort. . read more

Compared to other places I've had surgery, the check-in process here is a lot slower. When you're about to have surgery, you get pretty anxious and just sitting there waiting doesn't really help, especially when you don't get called in until less than an hour before the surgery is to start. As far as everything else goes, things went pretty smoothly - what I remember of it of course. The nurses were nice, and I felt like I was take care of. If I had a choice, I don't think I'd come back here again but wouldn't mind it either. read more

I would not be alive today if I stayed at this miserable hospital. I discharged myself and went to another hospital where they immediately did tests. When the doctor saw the results, I was rushed to an operating room. It took less than 20 minutes to go from the minute I stepped into the ER to being sedated and being operated on. I would not recommend that anyone go to Abrazo, especially if it is a life or death situation. read more

I don't recommend this hospital to animals!! Mom was admitted for pneumonia and urinary track infections and the next day or 2 they FORGOT to give her antibiotics!!! I found out randomly because her fever came back. And many things that were done where we had to tell them what to do, and I'm not in the medical field!! Don't go there!!! read more

Abrazo Arrowhead Campus - Hospitals Near Me - Glendale, Arizona

It's been 16 months since I had my baby, didn't have a chance to write this review , so on and so forth. BUT this place Just treated me like a queen pre, During, and after having my first beautiful baby girl. Experience I had with the nurses right when I walked in and when I left was purely amazing. Great job nurses and the management for making me feel like a queen! read more

This place is a piece of shit. They ask you to make a payment while you're laying there in pain. Never seen anything like this before. F*** this place. read more

Would give zero stars if possible. Went into the ER with numb pelvis, leg and foot associated with extreme back pain. PA dismissed me saying I didn't meet the criteria for an MRI at the hospital and said I have "sciatica" (mind you I have a herniated disc in my upper back so I know what it feels like). He apologized for my "leg pain." He kept saying if I had numbness, tingling, bladder or bowel loss, I might meet the criteria and I told him again that I had numbness, weakness and tingling and he again told me I didn't meet the criteria. I asked to speak to a supervisor who then came in and explained to me that they would have to call staff in to do an MRI. He did an evaluation and once I told him my entire groin area was numb, he went to talk to someone and sent a nurse in the room ten minutes later with a prescription to get an outpatient MRI at a later date. I was very concerned going into the ER with my numbness, weakness and tingling foot and felt very dismissed. I am hoping something doesn't go wrong over night or in the next couple days that could have been caught had I been given an MRI. If so, the hospital will definitely hear from me again. Aside from this, the nurse I had was wonderful and helped me as much as she could, so this rating doesn't pertain to her. Seek care somewhere else if you have the opportunity to. read more

Huge thank you to the hardworking nurses in the ER today. My SO had a terrible allergic reaction today, and when the paramedics (who were amazing) asked what hospital I wanted him taken to, I realized that I had no quick answer prepared for such a question. Arrowhead was fairly close so that is where they took him. The doctor and nurses worked efficiently and professionally with the paramedics and quickly got him situated, medicated, ran the necessary tests, and kept us informed on what medications they were giving him and why. The room was cold and the iv fluids and medications made him shiver uncontrollably - the heated blankets the nurse brought him were a huge help and much appreciated. It's a little thing, but seemed a caring gesture in the midst of all the tubes and machines and uncertainty. The staff took great care of him, his symptoms finally subsided and he was released. The medical team was wonderful, the billing department was easy to work with and the check out process was simple and hassle free. I sincerely hope I don't soon need a quick answer to the question "where do you want the ambulance to take you/your family member," but at least now I have one just in case. read more

I visited the ER for chest pain tonight. I drove myself as I didn't want to waste time waiting for an ambulance. Once inside, their focus was on the fake flu, not a possible heart attack! Then I was told to "have a seat". Note that I didn't see any other patients... just employees, casually talking amongst themselves. After about 20 minutes I returned to the window and requested they give me my ID back because I was leaving! They refused! Then someone finally came out and took me into the screening room. Again, I asked for my id... "nope". About ten minutes later they did an ekg. About 30 minutes later another nurse came in to take me to x-ray. I asked her for my ID and she said "we will be back in about two minutes, I'll get it for you then." Which she did. By then I was feeling much better (on my own) so I continued to wait. Then I sat for another 10-15 minutes in the waiting room inside. A nurse came up and wanted to start an IV, by this time I was feeling much better and thought I could make it to a better hospital. I asked to talk to a doctor first... because I was considering walking out. She took me to a room in the ER, where I waited alone for almost 2 hours! I never saw a doctor! During my long wait, I was able to observe about 6-10 staff members in the nurses station. None doing much other than chatting amongst themselves and snacking. They were wearing masks... but not on their faces! Since I was alone, and personally believe this current flu ordeal is 100% political, I too removed my mask. Shorty after someone came in to update my payment info. As they entered I put my mask on. For their comfort, not mine! Shortly after a very rude woman, staff member, came in and ordered that I was to wear a mask the entire time I was there! I told her that if it's really that important, she should tell the 6-10 employees to put theirs on! She ignored me! After finishing up with my personal info, I asked who that rude woman was... apparently just a secretary of some sort! I told them I was leaving, & walked out! On my way to another hospital, I instructed my son to hire a lawyer if I had medical issues on my way to a safer hospital. He promised he would. Fortunately for the rude secretary, the incompetent staff and the hospital, nothing bad happened. I won't be returning! If they are foolish enough to send me a bill... we will be going to court! read more

I had my son in the ER early this morning - I am VERY unhappy that I was charged a $600.00 deposit on my credit card, when I only authorized a $100.00 deposit - I have called the billing office and the hospital direct to get this taken care of and of course, no one is will answer their phone - Next step is to contact my credit card and dispute this charge. BEWARE - they make you pay up front and if you are lucky enough to get a refund from your deposit, it will take months - Also, you will receive an additional bill from the ER doctor because he is not part of our insurance group - even though Arrowhead is part of our insurance group. This hospital is all about making the money - steer clear and go somewhere else - read more

Took my husband into the emergency room today. He was feeling dizzy and has several different health issues. I tried to go with him but was told that the nurse was going to do a quick triage and he'd be back out. He disappeared from the room and I inquired about his where abouts. I was told that he was taken back, I couldn't go to him nor was I entitled to know what was going on. I waited in their germ riddled waiting room for an hour. Inquired again and received a very condescending comment, just rude. It's making me sick that I left him there. Made a phone call and they're just as rude over the phone as they are in person. If this is one of the best, I'd hate to see the worst this area has to offer. read more

I was taken by ambulance to Abrazo Arrowhead, Glendale, Arizona for Atrial Fibrillation with RVR. I was extremely disappointed by the care in the ER at this location. After being taken into a room, I was hooked up to a monitor and a EKG done. Of course, I was still in A-Fib with RVR. A staff member came in to draw blood. He couldn't find his tourniquet so he attempted to draw blood from my IV hemlock without a tourniquet. of course, that didn't work so he had to go looking for a tourniquet. He left syringes on my bed. He seemed quite unprepared and a bit distracted. An RN came in and asked a few questions then stated, "I'm going to give you and IV medication. I'll be right back." She didn't return for 20-30 minutes. During that time a physician came in and asked a few questions. He was difficult to understand but pleasant. He then stated, we'll give you an IV medication (Diltiazem). The RN returned, gave the medication and left the room saying I'll be back in a few minutes. She never returned. At one point I had to call out to a passing staff member to ask to be unhooked from the monitor and handed my IV bag so I could use the bathroom. No call bell was ever given to me or attached to the side rail. Upon my return to the room, no staff came in for over 40 minutes. In the meantime the blood pressure cuff laid on the floor the entire time inflating and deflating every 15 minutes. Mind you, this ER was not very busy! Because I'm a retired nurse, I actually hooked my cardiac monitor back up myself. When a nurse did come back into the room she stated, "Oh, your blood pressure cuff is on the floor." I responded, "Yes, where it has been for over 40 minutes." She picked up the blood pressure cuff off the floor and placed it back on my arm. She NEVER cleaned it! An x-ray tech came in to do a chest x-ray and wondered why I wasn't given a blanket (since the room was cold) or offered a pillow or the call bell never provided to me. This lady was very pleasant, very efficient and expressed concerns as to why I wasn't in a gown being I was to be admitted. Since the IV medication did not convert me back to a sinus rhythm, it was decided I would be admitted. While waiting for a bed, a Diltiazem Drip was started. Within 20-30 minutes I converted back to a normal sinus rhythm and was allowed to go home w/o a needed admission. I will say the doctors who came in were pleasant and professional, especially Dr. Jeffrey Greenberg (Cardiologist) but the nursing staff was the worst I've ever experience. LAZY, LAZY, LAZY!!! Based upon my experience, I will NEVER return to this hospital. Regrettably, I will not be using Dr. Greenberg for my cardiac care since he see his patients at Abrazos. There are many GREAT hospitals in our valley and I'm sure even in the Abrazos system. This particular one, on that particular night (June 4th) was not a example of quality care. Lots of chatter over-heard at the front desk between staff about personal stuff rather than focusing on caring for their patients. My advice to Abrazos management (especially nursing), keep the personal small talk with each other in the break room and focus on patient care, which is what you're paid to do! Considering a complaint to JCAHO. read more

I have lived in the Arrowhead neighborhood for 18 years, and will do everything I can to avoid it in the future. My first experience was a broken ankle - which was pretty routine. However, I was billed incorrectly and had a fight on my hands. "No - you cannot bill me for a room. I laid on a gurney in the hallway for 5 hours!" All caregivers had billed me separately, so I asked for a detailed invoice of charges. I finally had to write to the administration of the hospital. They clearly have not improved as my 88 year old mother is there as I write this. She has been in ER for 3 days! Supposedly, they are attempting to transfer her - but when I call Banner, they say they DO have beds available. Further, our family members have had to ask - and go find - a blanket, socks, and they do not feed her in ER. Because our family members are currently sick with flu/strep/pneumonia - we are "rotating" visits among whomever is healthiest to be there and meet her needs. It's extremely stressful not knowing if she's been fed, assisted with hygiene, etc. We have medical personnel in our family that have commented that while they understand the demands of the ER, the personnel is only doing the bare medical necessities and lack compassion. It's like she's alone in a refugee camp. read more

I can not say enough good things about my experience here giving labor. I went in 05/21 to be induced and from the moment I got there everything was perfect! They had ice water prepared for me, made sure I got my epidural before I was able to feel any pain and they were so sweet. My labor nurse was Crystal and she was the sweetest thing ever! She made not being able to have my mom there okay, she was so motivating and just kept telling me how good of a job I was doing. After being switched to my postpartum room I encountered a older nurse named Amy and she was the best. While I was doing things in the middle of the night she came in and rocked my baby to make sure he was comfortable, and she always checked on me to make sure I was not feeling any pain and okay. She gave my son his first bath and let me and husband go with and watch and hold his hand it was awesome! I then encountered a nurse by the name of Randi and I can't say enough good things about her either! She was very personable and made me feel so comfortable. I'm not having anymore kids but I definitely will be recommending this hospital to anyone I encounter based off the experience I had with these nurses! Also the lactation specialist Cathryn was amazing! So helpful and motivating when it came to breast feeding and so dang sweet! read more

There is something seriously wrong at this hospital. My husband was taken to the emergency room due to passing out at a store. From the start, we had to beg for information and updates as to his care and treatment plan and there was zero sense of urgency by any of the staff. I watched an RN swab blood up from the ER floor with a washcloth and then use the same washcloth to clean the blood off my husband's leg that had open sores. Every time we asked for information, we were reminded that they are understaffed. He was serious enough that he was admitted for a blood clot to his lung and then he spent 2 days in the ER due to no hospital rooms. While there, we saw multiple elderly unattended people stacked in the hallways on gurneys. Heartbreaking. When he was finally transferred to a room, he was moved to a room with an elderly female. How does that happen? They found him a single room after about 4 hrs of awkward co-ed misery. The floor is basically staffed by nursing students overseen by a condescending and rude RN that doesn't respond to the call button.....ever. The Drs were nice, thorough and professional and obviously stretched thin. Whomever runs this place - you are critically understaffed and you need to get your act together. No one deserves this lack of dignity and care that you are providing. read more

Terrible ER experience. I was on meds that suppress my immune system and none of the ER staff entering my room washed their hands or used alcohol wipe. Mostly seen by student MD. Rarely saw the physician. When the physician did examine me, he completely ignored me and spoke to the student. I was simply a test dummy laying on the bed. No followup care instructions given. Not even the phrase: "follow up with my PCP". Only time I received their undivided attention was when they came to collect my deductibles. Next day I ended up seeing my PCP who was able to diagnose and treat me effectively. I am a insured paying customer who does not abuse the ER, and will not return to this ER. read more

The ER was great I was seen within 10 minutes. Everyone was very nice and professional and knowledgeable. Dr. Kang was in the ER and very thorough with with asking me about my health and concerns. Then explained that after the test and MRI cane back I needed to be admitted fir a few days. I have never been admitted to this hospital before. But I do not think I will ever come back again to be admitted. They did not have me down for any meals. The nurse was very snappy. But some of the others were nice. UPDATE: Chief Nurse Robin read my review and came into my room to discuss it with me. First I want to say it is so nice to see that companies really read what people write and take time to talk to them. Robin sat and listened to my concerns and reassured me that this was not typical nor acceptable of the hospital. Robin is a patient advocate and represents herself as a kind and caring person. Thank you for your immediate response. read more

I brought my 1.5 year old son into the ER after he hit the back of his head pretty hard on our tile floor. He was looked at by a doctor (not even very thoroughly) and we were discharged. The bill for the ER visit was an absolutely ridiculous amount (approximately $1,900 before insurance). I called Abrazo thinking that there was some sort of mistake. Their billing department told me that the amount was correct for a level 3 visit (seeing a doctor in the ER). The only reason I brought him to Abrazo was in case he needed imaging (MRI / CT scan). I will never, ever, use the Abrazo ER again, unless it is a life or death situation. The care provided does not even come close to the amount charged. read more

The average wait in the emergency room is listed as 24 minutes. I've been sitting in a patient waiting room for almost 3 hours. Apparently all the beds in the ER are full. I went to the bathroom 2 hours ago and there was indeed a patient in every single room. All of them appeared to be sleepIng and they were all alone. No doctors or nurses to be found. Can't really turn beds over when no one is working. I'm dizzy and nauseous and I only feel worse since being here. Other patients are coughing and germ ridden and we are all stuck together in a cubicle which could actually serve as another patient room! If you have ANY OTHER OPTION do not come here. They are slow to work but spend plenty of time laughing and taLking with each oTher. Not a word said to me in almost 3 hours. Not really professional or compAssiomate. read more

My wife delivered our baby there, the nurses straight up suck, they don't care about the patients. Wife was in pain and the nurse we got assign to us was rough or didn't care about the state my wife was in. read more

I went to the emergency on Friday night around 8:00PM. I had an avulsion fracture and torn ligament. I had a CD with my x-ray on it and I already had it read by a doctor. My PCP had suggested me to go to ER, I was hoping to get some orthopedic advice. They wanted to x-ray again which I refused since I had an x-ray done just a few hours ago. They told me the x-ray shows an avulsion fracture, which I was already aware of. Abrazo told me to go home and wait till Monday to see an orthopedic doctor. This advice costed me $1296! Also, no doctor came to see me, just a tech to put a fiber glass splint. These splints are $20 on amazon. I had an ankle fracture and she put the splint past the knee which further restricted movement. So I had to throw away that splint. Also all this utter waste of time lasted 3 hours! This place does not even deserves 1 star. read more

Very little time was Doctor/Patient. Most interaction was Nurse/Patient. It seemed like a long wait in between tests for a potentially serious condition, which made my family uneasy. I was woke up all night to have tests conducted, however during the day time the same urgency did not exist. In spite of this, all was going well with my visit until the end when it was time to be discharged. I was waiting to be seen by Neurologist prior to discharge and ended up waiting over 3 hours for the doctor to approve my discharge. Previously, billing had spoke to me about payment which made feel uneasy as I had not been cleared for discharge. I feel that more emphasis should be placed on responsive of the doctors than ensuring patients with great insurance are aware of how much they will owe. read more

This rating is not for the hospital itself, but, for its billing department which is in another state! After my ER visit, I began paying my portion through my bank. I have every bank statement showing all payments and the bill was finally paid off. However, one of my payments was never posted to my account and is not reflected in the hospital billing statement. Called the "only" number to resolve. 10/13 I faxed letter with bank statement showing withdrawal. Was told takes 48-72 hours for my fax to be scanned into their system and then have to wait two weeks for them to research. I called 3 days later and was told my fax was scanned 10/17 and to wait two weeks. Called 11/1 and was "then told" that nothing but cover letter came through on fax!!! They will not call you to confirm receipt of documents. Had to re-fax documents and now have to play waiting game again! I have never heard of a billing system that cannot confirm receipt of faxed documents! I read some other horror stories through the BBB and the billing is number 1 issue. They have poor rating with the BBB and I know this is going to be like pulling teeth to get my payment refunded. read more

This is unreal I can't believe this is still a hospital worst hospital I ever been to in my life the nurses can give two craps about you. They throw you in the waiting room in the back night nurse older lady. Worst nurse god put on this earth she seemed like she didn't wanna be here and didn't even care about the patients read more

I have had to go to this ER twice over the last few years. I have also had surgery and stayed overnight. The staff everyone from the people who check you in, to the registration staff to the actual medical staff treat you with kindness and respect. And honestly I can't say this about other hospitals in the valley. Arrowhead is my go to hospital in the valley. As far as Hospital goes to me they are one of the best. And I've never had a bad experience with them as of yet. But I have A huge amount of respect for the ER department. Thank you for making my experience as comfortable as one can having to be at the ER. read more

Oh my word I am over the moon with this hospital. Labor and delivery nurse was spectacular, I loved her so much she was great. Jasmine, you are amazing at making women in such a vulnerable state feel comfortable even when they aren't. I am so grateful for her. Dr folkestad delivered my baby and he's been 5 stars all along the way but getting my baby out safe keeping my mind at ease answering all my questions and explaining everything in about 5 mins was a amazing as I expected if not more! Recovery nurses!! Jen, Mary, Lisa, Vanessa, I'm so grateful for you ladies you were all amazing to us during our stay! I hope one day you ladies find your name in here and once this pandemic over I can drop you off something nice. It meant the world to me how sweet you all treated me my husband and my newborn. As far as the rest goes, celebratory meal was the bomb get the shrimp scampi it won't disappoint!!!! read more

Abrazo Arrowhead Campus - Thank you jasmine!!! Amazing labor nurse! - Hospitals Near Me - Glendale, Arizona

This is by far the best hospital I have been to and I've been to many Banner locations including Banner Baywood Banner Gateway and Banner Desert and they are horrible compared to this hospital they treat you with dignity and respect especially my nurse Jessica C read more

The only reason I gave the two stars is 2 amazing nurses. In my opinion and based on my recent experience, unless it is a life or death emergency, DO NOT go to this facility. I have never witnessed such an unorganized facility in my life. I know many facilities have struggled post COVID, but this is beyond reasonable. As I raised my concerns, many of the staff agreed and said I am only seeing the surface. There is absolutely no communication whatsoever, not delayed or late, non existent. I was scheduled for a procedure at 1130am and surgery at 2pm. When no one came to get me or prep, I asked for an update. The OR had never heard of me. I was finally updated at 7pm that evening and they decided my 1130am procedure was not needed and would do surgery the next day. It was a gall bladder issue. I was there a full day needlessly. Only meds were some IV and antibiotics. No pain meds needed after the flare up subsided. I feel very sorry for the 2 nurses I spoke of, that work there. These amazing ladies are the best I have ever seen. read more

This is an outstanding hospital. The employees all seem to love working here which is reflective in the care of my mother..from the ER staff and doctor, to the unbelievable care in the ICU to general hospitalization. The RNs were attentive and always on their game. The physicians were abundant and extremely proactive in the care of my mother. I cannot say enough of how well she was treated. Now she is coming home. Thank you Abrazo! read more

Dr. Folkstad is my primary doctor for my current pregnancy and has been nothing short of amazing which is why I have a hard time making a bad review. This has nothing to do with his office and everything to do with the labor and delivery team/my recent experience with them. Yesterday I was admitted to the hospital for several issues including abdominal pain, contractions, head ache, leaking, back ache/body aches, and nausea. I was told that my urine looked fine but they still wanted to give me an IV and have me drink lots of water. The nurse who provided the IV was extremely aggressive and hurt me in the process of doing it. I've been to this location multiple times and have never felt that much pain from an IV stick. I even told her my right arm is where they usually do it because it's easier but she said my veins looked fine on my left so continued with the left because it was more convenient for her. She didn't want to move the station to the other side and then blamed me for my vein getting lost while she was hurting me with the needle fiddling around inside trying to find the vein. Then gave me attitude the entire time. The other nurse who has longer hair was an absolute doll and really sweet to me, made me feel comfortable. But both nurses failed to get me the nurse call button and I was not searching around the room for it so I had to undo my own hook up to be able to get up and use the restroom. When I went to do so and notified them, the rude nurse who did my IV pointed at the restroom door like I was stupid and didn't apologize for not being there to help. I never want to work with this nurse again as my c section is suppose to be at this hospital. She was apart of the night shift as there were only two once the earlier shift left. Not only have my symptoms continued after the experience. I didn't get my baby checked by ultrasound following my multiple concerns. Just because my dilation hasn't changed doesn't mean a mothers intuition isn't right. I'm going to my doctor office today with help because I can hardly walk or stand and if there's an underlying issue that they decided was too hard to look into and easier to push me out, were going to have a real problem. (Attached is where my bruising is from the IV and you can see where the needle was placed.) read more

Abrazo Arrowhead Campus - This is a week after my visit at the Labor and Delivery and you can see the bruising from the aggressive IV stick - Hospitals Near Me - Glendale, Arizona

They put me in a room that looked like a closet when I was 8 months pregnant! It didn't even have an outlet for my machines! Never ever ever go here. Not the only bad experience I've had here! read more

Recently was admitted for Emergency Appendectomy. I will not recommend this place to anyone. So many things went wrong. Didn't give me my prescribed heart medications. Couldn't hit a vein if it was staring them in the face. Was held over an extra day because charge nurse didn't read discharge orders by TWO doctors. Was discharged with swollen right arm, legs and ankles from way to much fluids entering the body tissue after vein completely missed. They were supposed to get me up and walking. Never did except to bathroom . I will not rate Abrazo Arrowhead Campus. It in my opinion, is a training hospital. Never let your loved ones go there. Very unprofessional , uncaring and rundown facility. read more

Horrible hospital don't ever take anyone there. They tell you they are too busy and can't help you and hand you medical supplies for you to do it yourself. Absolutely horrendous. read more

You would think a hospital would have policies in place that would prevent the bathrooms from not having working soap dispensers! Disgusting! read more

My wife did two NST test here and this hospital was in my insurance network. I got two bill one is from hospital and other from the provider. But I surprised when I saw the bill with full amount since provider is not working with my insurance. I spoke with the hospital billing department they simply escape saying that I'll have to speak with provider. I used services from many different hospital across US and have never encountered such situation before. If the hospital is in-network the provider also should be in same network.... if not they should inform the patient and share the estimate of the cost before giving service; considering the financial burden after the treatment. This test was not emergency case, hospital staff could have discuss the cost and avoid this situation. We would have used another in-network provider to read the test reports. I spoke with hospital customer, also sent a complaint letter but they didn't bother to response from hospital. This is one of the worst experience I had ever.... So we have decided not to take any service from the hospital henceforth also not to recommend to anyone. read more