Quick and effective Was told upfront what it would cost,…read morethat was exactly what I paid, unlike most other towing services

Had to get my car towed this morning from my house to the dealership. I liked that the driver…read morecalled half an hour before coming to confirm the service. It's my first time getting my car towed and he was really nice about the process and it was a pleasant ride to the dealership too. Would definitely call them again if I need roadside assistance.

Service was great! Dominic was friendly, fast and efficient…read more Had my flat tire removed and spare put on in just under 20mins! Daniel was efficient and a nice guy. The only thing I found a little strange was the method of payment, bit bizarre to do an e-transfer for a tire change...but anyways, it's been a while since I have had to have roadside assistance.‍ Overall great experience and got me home quick! Hopefully I can get my tire repaired.

Got a flat tire in Toronto during rush hour on the Gardner called Domenic he got me back on the…read moreroad in 30 minutes and did not charge a large amount. Good service honest guy!

Do not even think about going anywhere else. Adrian is reliable, kind and extremely helpful. He'll…read morego above and beyond, and will make sure your ride gets to you in perfect shape. He's a pleasure to deal with, has awesome prices, and there's no surprises. As a first time bike owner and a newbie to it, he was so helpful in even giving me tips and tricks that I wouldn't know without him. Would not hesitate at all to recommend him to everyone (and I already have!)

Best service in town! Reliable, prompt, experienced and knowledgeable. Reasonable prices. Adrian…read moretwice provided me with time and money saving advice making towing my motorcycle a breeze.

My husband and I were in an accident on Feb 26 th. RJ from Citi Towing was there from the start. He…read moretowed our car to the collision centre and took us with him. He gave us a lot of advice and insight and stayed till we were done almost three hours later. He even took us to the car rental place but it was closed.This very kind guy took us home still towing our car which was very smashed up. He not only allowed us to unpack our car but he called a car rental for us and arranged a rental for us before taking our car with him for the last time. We had a rental dropped of at our home in 30 minutes.RJ answered every question we had and was so kind to us. WOW. What fantastic service.

0/5 Stars. I had a motor vehicle accident on Feb 16 and decided to go with this company instead of…read moreanother service provider that was on site. The following morning, I called them simply to take a picture of the damage for my insurance claim and whomever picked up the phone, likely the owner of this service was ABSOLUTELY AWFUL. He was EXTREMELY rude and cut me off even before I could explain why I was calling. If this service, Citi Towing, approaches you during a motor vehicle accident, please save yourself the trouble. ZERO service provided whatsoever. Not the best people to interact with especially after a traumatic experience (if you went through a vehicle accident), or just in general. I even had to assert that I needed to see the damage to my car as they refused to initially cooperate and let me take pictures of my damaged car. Owner is unprofessional, has terrible personality, zero communication skills. PLEASE STAY AWAY. I would give ZERO out of five stars but not possible.

Best service in the city. Extremely kind and helpful and gave me much better prices then any other…read moreservices I've used.

I got Flat tire / getting off highway . Service was very professional - it was prompt (arrived…read morein 10 mins) , efficient ( changed my flat tire had me on the road in 15 mins) and affordable for such a high standard of service . They were also very accommodating , they came back later that day and changed me to my winter tires so I didn't have to be without a car. I highly recommend them and would use them again !

BEWARE. Roadside assistance sent this company to put on my spare due to a flat. I gave them my…read morewheel lock, the guy took it and went to his car for a tool. He came back with a rusty old wheel lock that looked nothing like mine. It didn't work as it wasn't mine, so they couldn't put on the spare. They then towed me to a shop where I had to pay $300 to break all the wheel locks off. The towing company blamed Costco for swapping the wheel locks when I did a retorque saying they gave me back the wrong one. Costco checked their cameras and confirmed I was given the correct wheel lock back.

I had a custom and out of the ordinary situation where I needed my van towed to a mechanic that…read moredidn't have much room for most tow trucks PLUS my front wheel (drive) had ceased so I needed the dollies in the front and lifted from the rear. So Mel, a very personable and friendly tow truck driver shows up with the perfect old-school style (although a newer model and very clean) short tow truck and knew exactly what he was doing - no questions asked! He took his time to make sure everything was hooked up properly and safe, and once we got to my mechanics place (who's business and car bays were literally in a very narrow alleyway with very little wiggle room to drop any vehicle let alone a van), Mel worked some magic maneuvers and got my van dropped perfectly in front of my mechanics bay doors. Tow companies need more guys like Mel who clearly enjoy their profession, are good at it, and care about their customers. SSR Towing now has a new permanent customer, and you know I'll be requesting Mel again! 5/5 stars all the way

Arthur is a true lifesaver for this mechanically challenged person!…read more CAA dropped the ball in delivering me a new battery (I waited 4 days!) so I googled and found CARMA and within hours he was here with a brand new battery AND for $150 LESS than what CAA would have charged me too! Arthur previously worked at CAA, so he knows his roadside assistance and goes over and beyond what CAA would do. I now have a new 3 year warranty battery, installed at my place in about 10 minutes. He was prompt, replied fast and arrived on time. I've got his number handy in case I ever need his services in the future. Highly recommend!

Found this business randomly by searching online. This was my first experience and will definitely…read morekeep in mind for future needs. Have been a loyal CAA customer for decades, but rediculous wait times and annoying exclusions forced me to search and find Carma. Owner was courteous and more than helpful!

Bunch of scum!! Car was parked in rush hour which I acknowledge but meter expired at 3PM and while…read morewalking to the car at 3:05PM seen it on the back on the truck. Driver was driving erratically and both my front rims are scratched and damaged and been over two weeks waiting for a response and nothing back yet. Tried calling and they keep telling me there is no one to talk to.

Extremely aggressive and unfair practice. JP Towing towed my vehicle Oct 24, 2025 (invoice shows…read moreimpound at 4:30 AM) -- and a City parking officer issued a ticket six minutes later (4:36 AM). I paid $470.80 to retrieve the truck plus a $75 ticket. This appears to be coordinated and predatory -- be careful.

Got my car suddenly towed to this location without any per-warning or notice by the Scarborough…read moreToronto police. Got fleeced by very expensive fees, $165+80 storage. Pure robbery done by dirty corrupt cops and their affiliated towing companies. Anyone up for class action lawsuits? Or revolts?

From the owner: Discover Williams Towing, the leading towing and roadside assistance provider in Toronto since…read more1976. We ensure fast, reliable, and professional support 24/7. Trust Williams Towing for all your towing needs – where your safety is our priority.