Quentin Jones came to our house for our yearly termite and bug inspection. He was totally…read moreprofessional. He wore a mask, was polite, and inspected inside and out. He took his time and even knocked down our cobwebs for us. We absolutely recommend him.

These folks do a great job. Our rep, Seth, is terrific! He always takes good care of us and…read moreoffers helpful suggestions.

Customer service from the Newark, DE, office was awful. I could not get any follow through and…read moretalking to a manager or supervisor never happened no matter how many times I made the request. Even registered and certified letters to the branch manager and the home office went unanswered. It was an ordeal just to cancel the service. On the flip side, the experience from the Reading, PA, office was excellent, and Matt, who was our tech for years was fantastic.

If I could get negative stars, I would, this is by far the worst company I have ever dealt with!!…read more My mother has been a customer for over 30 years, and her house is now infested with termites!! The remediation and repair should be covered under warranty, but I can't get a hold of the manager for the Newark office, no one returns phone calls. They have not responded to certified letters. It is absolutely terrible. Do not use this company the products don't work and the customer service is atrocious!

We've used this company twice. Both times we got the same excellent service and result. Once was…read moreants and the other was water bugs. Water bugs is a nice way of saying cockroaches that aren't into food. The service technician's are super friendly and always on time!(especially the one in the Superman hat!) you can't shake a stick at the prices either. $135 to spray the whole house inside and out, top to bottom. So if shits bugging you give them a ring!

Got rid of two Yellowjacket nests! Thank goodness for their…read moreprompt, professional service plus Dillion provided a master class to me about yellowjackets & I can't thank Denise in the office who encouraged me to go to the doctor as she correctly diagnosed an infection from my stinging!!

They came. They saw. They kicked ass...of the birds that nested in my apartments vents, that is…read more And they did it all humanely. Now we are bird free (they were flying through the house), and avian murder was not necessary. It wasn't cheap, but I would call them again for animal (especially bird) removal. ‍

We have had dead mice in our kitchen drawer since last week in traps they set. They were supposed…read moreto come remove them but never showed up. We gave them the benefit of the doubt and have contacted three different tech people, the main Critter Control number, the district manager, and three times the sales manager that had sold us the job. Nobody has replied to emails, texts, or phone calls. Just an update, the district manager did get back to us and came out, so judgement is reserved to see if the bad service was an anomoly.

In the Spring, this company went to my daughter's and took care of a family of racoons living under…read morethe house. We paid quite a bit of money for this service and had a one year guarantee if they were to return. Well, something has compromised the netting that was put up and she has called this company three times and NO ONE has returned her call. So much for a one year guarantee! She wanted to be sure that the critters haven't returned and no one will even call her back! Be VERY wary of any supposed guarantee!

Gave me estimates project at $110 flat rate, but won't tell me what I get for that fee, never…read moreresponded to the question!!!

After using another very popular Yelp service (that I won't name), and having no luck with my mouse…read moreproblem - I called People's. Let me just say - the other service came out TWICE and did nothing but lay bait stations. I asked if they would search for and seal up holes to stop the mice for getting in and out and they told me they didn't find any holes. Ok. After having them come out twice and still not seeing any results, over a period of 5 months - I came across this place. A nice and very knowledgeable man by the name of Kevin came out to inspect my house. He then spent the next hour and a half THOROUGHLY searching and sealing possible entries and exits for critters. He educated me and my husband on what to look out for, and asked questions so he could understand exactly how the mice were traveling in our home. That was in January. It is now the end of April and we haven't seen any mice or evidence of them since! I am finally able to move freely in my house again without worrying about those nasty pests running across my path. I'm glad to have found them!

I continue to be a loyal customer of People's Pest control. Kevin really cares about what he does…read moreand goes above and beyond to service your home. I am always impressed by his punctuality and thorough assessment. Do not hesitate to reach out to him. You won't be disappointed!!