Quentin Jones came to our house for our yearly termite and bug inspection. He was totally…read moreprofessional. He wore a mask, was polite, and inspected inside and out. He took his time and even knocked down our cobwebs for us. We absolutely recommend him.

These folks do a great job. Our rep, Seth, is terrific! He always takes good care of us and…read moreoffers helpful suggestions.

Customer service from the Newark, DE, office was awful. I could not get any follow through and…read moretalking to a manager or supervisor never happened no matter how many times I made the request. Even registered and certified letters to the branch manager and the home office went unanswered. It was an ordeal just to cancel the service. On the flip side, the experience from the Reading, PA, office was excellent, and Matt, who was our tech for years was fantastic.

If I could get negative stars, I would, this is by far the worst company I have ever dealt with!!…read more My mother has been a customer for over 30 years, and her house is now infested with termites!! The remediation and repair should be covered under warranty, but I can't get a hold of the manager for the Newark office, no one returns phone calls. They have not responded to certified letters. It is absolutely terrible. Do not use this company the products don't work and the customer service is atrocious!

Called to get an estimate and they never discussed any type of an inspection fee. The guy told my…read morehusband we owe $99 for an inspection fee and then wanted to charge us $599 for service. Keep in mind he only looked at three holes in the yard. I would never use or recommended this company

They left a squirrel to die and languish in the heat for a week - this poor squirrel died a slow…read morepainful death due to the negligence of this company. I would NOT recommend this company if my life depended on it!! They lack compassion and care. They could care less about humane extermination. If you advocate for, and are in support of inducing pain needlessly on innocent creatures, then by all means, hire this company!

Jason gave us a full tour, answered questions and gave us info we didn't know about. Bought the…read moreBEST honey! Love this place.

From the owner: Our business specializes in maintaining local honeybee colonies with a focus on sustainable…read moregenetics and strong survival rates. This is the only way to produce quality local, raw honey and other bee products from their hive to your table with the bee in mind.

Stay away from these scam artists!!!Called to set up an appointment for an ant problem I've been…read morehaving. Contract was sent but luckily no money was taken from my credit card. They were supposed to show up next day between 12:30 and 1pm. No one showed up. Called the office and lady rescheduled it for over a week away. Said there'd be a confirmation email, I got absolutely nothing. Going to find a better company. This is disgusting customer service.

Called for a quote on tick treatment. While discussing the types of treatment & price, the guy…read morejust hung up on me. Guess they didn't want my business.

I people for a new house that I purchased in Delaware. After a year, I sold the house and…read moreimmediately contacted them to stop the . My billing was done automatically through my credit card. Despite many calls, they continue to this day since August to charge me the monthly rate, even though I no longer own the home or receive the service. I've called and called and they continue to tell me that they will stop in the next month as charged shows up. My suggestion for anybody considering this company is to avoid them like the plague.

I contracted with these people on auto deduct from my account when I bought a house in Delaware in…read moreNovember 2024. Subsequently I have decided to sell the house and upon my sale that I would no longer be needing their services. To this day almost 6 months later I am still being charged for the service that I am not receiving. Despite many calls to them to stop it, they continued to bill me. I have even had to change my credit card number so they can no longer deduct from it, but they still continue to send me emails that I owe the money. My suggestion to you if you're considering them is to stay away from this business, cause they do not know what they're doing when it comes to billing.