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Above and Beyond Limo

5.0 (1 review)

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4 years ago

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A Stars Limo - untitled

A Stars Limo

2.9(24 reviews)
2.0 km

Beautiful limo, inside and out! Very, very clean…read more The driver was very professional and courteous! For my next special occasion I would choose A Stars Limo again!!!!

We used this company for prom transportation and unfortunately had a very disappointing experience…read more The first party bus that arrived was not in acceptable condition. The air conditioning in the back of the bus was not working, there was a strong moldy odor inside the vehicle, and there was water on the floor. When this was brought to the driver's attention, he said the AC would begin working once the bus started moving. After he drove the bus and returned, it was still blowing warm air and he mentioned that the coolant light had come on. Because the bus was clearly not usable in that condition, the owner later arrived with a replacement bus. While we appreciated that the kids were ultimately able to get to prom, the group ended up leaving approximately 40-45 minutes later than planned. When I asked if there might be any consideration for a discount due to the condition of the original vehicle and the delay, the owner repeatedly stated that "it's not about the money" but declined to offer any adjustment. During the conversation she also mentioned several times that she had come from a funeral and referenced a small pickup time change. Unfortunately, there was never an apology for the condition of the original vehicle or the delay. When I mentioned that I would be leaving a review about the experience, the situation escalated and she stated that she would not take the kids after they were already seated on the bus ready to leave. At that point we simply asked that the kids be taken safely to their destination. To make matters more concerning, another parent later saw the original bus broken down less than two miles from the pickup location, which raised additional concerns about the condition of the vehicle. I reached out privately to the company first to give them the opportunity to address the situation before posting publicly, but never received a response. For events like prom where parents are trusting a company to safely transport their kids, the condition and reliability of the vehicle should never be a question. I would still be happy to update this review if the company is willing to resolve the situation. Update: After posting this review, the owner contacted me directly to discuss the situation. She apologized and issued a partial refund. I appreciate her reaching out to address the concern.

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Above and Beyond Limo - limos - Updated October 2026

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