I had appointment yesterday for Pedicure. I went to my 10 am appt, when I got to salon she said I was not in the schedule. I showed her the text message from Leann, showing the date and time. She offered me an appointment for today at noon instead. She said unless you don't want to come. Yes, I want my pedicure I'm here now when my appointment was! I get a text message this morning saying she can't make today's appointment, but she could do it tomorrow, which is Sunday. Again she said I understand if you can't come. Why would I want to try again when she has bailed 2 x already. Very poor customer service, I would never go back. This is my 1st time meeting her, very bad 1st impression.
I was referred to Leann from my regular technician, she had surgery and I had to go someplace else. You would think since she was referred she would be reliable. read more