I made an appointment online at a specific time with a specific person for a specific type of…read morepedicure. While the pedicure itself was nicely done, I waited 20 minutes, was given the first person available, and charged for a more expensive pedicure (the cost was eventually reduced to the kind I booked). The staff is nice, the environment clean and inviting, but why bother with the pretense of an appointment?

First, I was not greeted when I entered and had to wait quite a while despite having scheduled and…read moreappt. Second, this place is so nasty! The trash can they use for their foot spa's liners was overflowing. Their polishes were so messy with polish all over the container. They didn't dispose of old polish but put it back on the shelf. The barbisol was filthy. They didn't have any towels to dry hands after washing and they didn't have any clean nail brushes. This place should be inspected and shut down until they fix all discrepancies!!!

Service has been great. I love all the ladies there! It's pretty relaxing sitting in there because…read morethey typically will have some sort of music playing. My nails stay on past 4 weeks and don't even begin to chip at all just grow out. Prices are very reasonable, for a full set which was my picture with solid red, it was priced at $53. My only thing is I received a fill in the picture with polka dots and it was priced at $58, So I'm just a little curious if just because I added polka dots it was a lot more for a "design" or if you just get no discount for getting a full instead of a full set. Anyhow, I'll still be going back and will probably question it next time when I have more time to stick around.

Very clean, very nice staff My pedicure was wonderful and…read moresooo reasonable. This will be my new go to for nails.

This was one of the worst experiences I've had at a salon, I asked for my roots and anything brown…read moreto just be touched up to match the rest of my hair and that I wanted the tone of the picture I added below. Halfway through her putting foils in I noticed she was also going over my already blonde and slightly damaged hair (right then and there I should've asked her to rinse me and left). Then she finished foiling my hair an hour and a half into the appt. and stuck me under the dryer (and then I'm pretty sure she forgot about me). I could go on but now my ends are in healthier shape than the mid section of my hair and that should never be the case, I just want to cry.

I went here as a birthday present to get my hair bleached white. I've ALWAYS wanted to try it, just…read moreonce at least. I know its not a simple task but I was always told they could do it for x-amount of dollars. I came here FOUR TIMES because they kept saying theyd make it right, and not a single time was my hair white. One of those times, the stylist had the audacity to say "aren't you glad it isn't actually white?" As if I didnt specifically ask for it???? If im paying hundreds of dollars for a service, I expect to get the results they claim are possible. I get better results doing this myself at home. Never, ever, EVER, going here again. Absolute shame, because the salon itself was nice. Complete waste of my time.

Amy Elizabeth made my hair look exactly as I asked! She took the time to ensure that my hair is…read morehealthy and strong. Her professional manner and care to detail was wonderful to experience. I highly recommend Amy Elizabeth.

Amazing service! Fantastically holistic approach to hair care…read more The scalp massage and treatment were fabulous! The hair cut was exactly as I described. You can tell that Amy values her customers as she's the most accommodating her stylist ever. Very talented and I can't recommend her enough.

As an older woman, my experience at make-up stores and counters is that of being overlooked or…read morehelped by an employee in a rushed manner. Estina made me feel seen. While more expensive than drugstore brands, Estina's products are hand-selected by her for the client and her expertise and care is evident. There's more to her studio than just make-up (facials, treatments, reiki) and the space is inviting.

Estina is extremely good at what she does. Every service I have had done there is top notch-…read morewaxing, facials, makeup lesson, and fake tanning. I have gone for regular facials for years, and while I haven't yet stopped the aging process, my skin looks healthier for going to her- less clogged, brighter, more even tone, way fewer breakouts. But what keeps me coming back to E spa really isn't the services. It's Estina. Estina is kind, funny, and above all, non judgmental. So many times with other professionals in the beauty industry, I have been criticized or shamed in order to make a sale. "Your hair needs highlights." "Your nails are too short." "Your eyebrows are too light." "You need to wax your sideburns and your mustache". What? Never, ever has Estina done this. She likely won't even bring up a different service unless you ask. And when you do ask, she speaks to you in a non judgmental, kind, professional way because she knows her products and services and wants to help- not just sell. As long as Estina is in La Crosse I will be a loyal customer.

Worst customer service I ever saw waited 45 minutes for a haircut I was First signed in they…read morejumped two people ahead of me without explaining anything I would stay away if I were you very unfriendly

Checked in online for my child and was told 5 mins and your up next! Sweet! We get there and stand…read morein line while she checks out her client, I say hi and she doesn't say a word to me...ok, I checked in online says it'll be 5 mins were up next, she points to the board and she says no your wait time is 45 minutes. Wtf?!! Customer service was bitchy and attitude for no damn reason. I came in when the app told me to. Mybe get more professionals working here, oh and friendly too mybe greet your customers when they walk in??

I LOVE Robin. I'm writing this review months (like thanksgiving) later (oops) but Robin took me in…read moreand explained everything to me and worked with me. I told her I wanted it natural enough to grow out and not need touch ups but light enough to complement my eyes and try something new. Robin is funny, inspiring, and has such a big heart. LOVE.

Dear ANYONE, but also BIRACIAL/OTHER ETHNICITIES--ASK FOR SHAYLA R!!!!! Good value, good service,…read moreexpertise, close attention. Ok. So--you know how you just have an epiphany bc you wake up tired of so much hair, or you see a recent pic of yourself and are horrified. Anything would be better than dragging that has been style around any longer. I looked up 5 West Hair Salon after trying and trying and trying Laehn's. No answer. I wanted answers. I called 5 West and said I really needed a hair cut. It was 11:16. I said I needed to be at an important lunch with a dear friend by 1:30. Could they fit me in anytime in that window?? "Could you come at 12?" they inquired. (Man--I thought--now THAT'S accomodating!) I get there all frazzled bc I got lost, drove right past it because it looks tiny and you can miss it. But don't be misled. I was treated better at this small salon than at some of the most prestigious salons on the East and West Coast I've visited. They do some elegant out of this world style, that you get to rock for one day or until you wash your hair, then you're on your own to take ownership of that blank canvas all over again, without the knowlege or tools. (And if they sold you a cream in a buy one get one half off gig, great, so you have ANOTHER overpriced hair cream you just can't seem to duplicate your desired effects with.) Not here!!!!! You come in. Very friendly, SO VERYYY KNOWLEDGEABLE, VERYY PROFESSIONAL. Not selfish with the knowledge of how to work YOUR hair. My stylist admitted to being an artist, but wanted the results to be something I loved, and could ALSO do on my own. My style and cut was not just her work. She did it, but then slowly handed the reigns to me by asking if I wanted a lttle more thinning out here, or some more texture there, when I didn't know the difference of any of those effects, she explained. After the cut, she added some curls with a flat iron. I was embarrarassed bc I own a flat iron but have NEVER been able to use it correctly to curl. She showed me time and time again. I asked if I could use the one in her hand and she could show me by me doing. "Sure!!" she answered. So she gives me her tool and lets me take my time trying as much of my hair as I wanted to to see if I could match her effect. As I start out wrong, she stood at a respectable distance, never hovering, and talked me through how to undo my potential mistake, only reaching in to reset the orientation of my hand when I showed sadness at my ineptness. This girl is young! I asked for her card, It states Shayna R. on it, but I promised I wouldn't put her full last name for privacy. I was also MOST impressed bc my hair is no ordinary set of tresses. It is long, thick, honestly comparable in texture to horse hair, unmanageable, kinky, frizzy, bipolar, etc. I told Shayla and I'll tell you-my hair is NOT my friend. Shayla said she had some years in Seattle where she worked with EVERY kind of hair, she talked the talk and when she had me leaving loving MY HAIR--she walked the walk right then too!!!!!

We have been going to Shear Delight for 30 plus years ...always a GREAT cut and conversation…read more Support local services & stores.

Patty is great. My son hates having his haircut and when we left he was very happy that she did…read moreexactly what he wanted. I would recommend her to anyone!