Christina (she's new), gave me one of the best massages I've ever had! I highly recommend her…read more She is very present. It never feels like a cat kneading your back while daydreaming. Instead, she is very skilled at relaxing muscles but in a way that isn't painful or tense. I can drop my head to my shoulder on both sides for the first time in years. Wild!

Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

I really enjoyed my first time here. I selected Mother's Day Wellness Massage + Reflexology (20…read moremin)+ Yoga Balm + CBD Boost - 80 Minutes. The Only feedback I would have is the communication in what's required when you're getting packages. My reflexology was supposed to be 20 min just feet and that didn't happen. But they did switch my person right before I was suppose to start so maybe that was missed in translation.

We wanted to treat ourselves for our Wedding Anniversary + My Husband's Birthday and we are soooooo…read morehappy we did! We've had our fair share of massages in life especially at resorts and out of everything this has been AMAZING! Firstly, booking was easy and they have plenty of availability! We were interested in add-on/enhancements so we came early to discuss and Kai was awesome at explaining everything. We booked a Couple's Wellness Massage and my husband added the Apricot Oil and I added the CBD and we were offered a promotion for the Himalayan Hot Stones. The massage was a combination of Swedish and Thai that included stretching plus our add-ons and I've never felt better. We had dinner afterwards or I would've also gotten the scalp + face massage. I'm coming back to see Yoshi for it all...she was fabulous! My only issue was that at the beginning when we were changing someone knocked and opened the door immediately. Not sure who it was and not happy about that part cause I wasn't ready. They offered us drinks at the end and even took our pictures! The front desk receptionist is a photographer per Kai and he did got a great shot!

I had such a great time here. Friends and I reserved a cabana to celebrate some birthdays. When we…read morearrived, we were greeted by security (checking bags) and then on to the counter to get the run down. The staff were very clearly in how everything worked from ordering at the cabanas to the access we all had. A couple of us did a spa experience and really enjoyed it. I did the immersive sauna experience, and let's just say it was an EXPERIENCE that's a little hard to explain aside from using the word "intense." We ordered food and drinks. Everything was delicious. I do wish that the bartender would have been in a bit of a better mood and greeted us with a smile, but maybe she felt overwhelmed with it being a holiday weekend. Nonetheless, she made an amazing margarita. I will definitely be back!!!

My sister & I are gifted passes to a Soak at World Springs and decided on a Friday afternoon. We…read moremade reservations for 1pm and there were more people there than I expected so I guess several had the same idea as we did but this is probably normal, lol!! We arrived about 15 min prior, checked in, and found the locker room. The locker room is spacious with plenty of locker space, restrooms, and changing area. They have a bar area where you can order drinks and food with seating around. There were also water stations throughout. It was a hot day so definitely welcomed. You are also able to order drinks at most of the spring soaks using a QR code which we did. We got our towels and went to our first area - water temps ranged from 49 (Cold plunge) to about 104, I believe. I did the cold plunge for about one minute, lol. Definitely keep your hands out and breathe. We relaxed in others and chatted with a few friendly folks in each. Several had canopies above when to help block sun. I also did the immersive sauna experience which was my first sauna experience ever. I made it the 10 minutes - start hydrated, close your eyes, and relax. Overall, we enjoyed our time there and looking forward to the next visit.

An excellent way to spend a day relaxing by yourself or with a friend. The renovations are nice…read morealthough there are still some jets in the pools that don't work or the opposite, they blast out water to the point it almost drowns you! The indoor spaces are all really nice. I loved spending time going through all the sauna rooms & then taking a nap in the relaxation area upstairs when I got tired. The sushi place on the second floor was surprisingly good. FYI ramyun is the cheapest thing on the menu at the Korean place on the top floor & while it was good, it was clearly just instant ramyun that they charged $12 for. Next time I think I will just spring for something a little pricier. Couple of tips: It's both cheaper to go on weekdays & much less crowded. I would bring a change of clothes to wear under your robe. That way if you decide to go to the pool first, you can change out of your swimsuit to do saunas later. (Although plenty of folks just wear their swimsuit to the sauna!) Some folks say to bring a towel, but know they do provide full size towels & you can get fresh ones as needed in the locker room. If you plan to be there all day, I also recommend bringing a charger!

I NEVER expected a relaxing spa day to end with me crying in public and then crying again in my…read morecar. Today at Spa Castle, a woman was recording videos throughout the second floor. I realized I was being included in her recording and asked her to please stop because I did NOT consent to being filmed. Instead of simply respecting my request, she told me that I had an "attitude problem." She then went to the concierge and apparently received permission from a staff member to continue recording. She actually came BACK to where I was, started recording me again, told me, "I can keep recording," and called me "Karen." At that point, this no longer felt like someone casually taking a video at a spa. I felt deliberately targeted and humiliated. She also made a point of telling me that she gets "millions of views." I honestly don't care whether someone has 10 views or 10 million. Being popular on social media does not make another paying guest's discomfort irrelevant. What makes this experience especially disappointing is Spa Castle's response. I spoke with management and was told they could not make her delete the video. I understand that management may have limitations regarding someone's personal phone, but I cannot understand why a guest who had already been told directly that I did not want to be recorded was apparently allowed to return and continue filming and confronting me. I paid to come to a SPA--to relax and feel comfortable. Instead, I felt exposed, embarrassed, and completely unsupported. I was so overwhelmed by the entire interaction that I cried there, and then sat in my car afterward crying again. I can't remember the last time a business experience made me feel this humiliated. Spa Castle seriously needs a clear filming policy. There is a huge difference between taking a photo or video of yourself and deliberately continuing to record another guest after that person has specifically asked you to stop. People come to a spa expecting some level of comfort and relaxation. Nobody should have to wonder whether they're going to become unwilling content for somebody else's social media account. I'm incredibly disappointed with how this was handled.

I've had several massages here and they've all been spectacular!…read more Walking in there is a relaxing wait area. I make my appointments online on their website which is really easy, but they also do accept walk ins. There is also ample parking in lot of the shopping center. My most recent appointment was with Mary and I booked an hour and 15 minute Deep Tissue Message with her. She did a great job and really worked on my trouble areas- especially a knot in my shoulder. In addition to the great massage, the atmosphere itself just goes the extra mile. The room was really dark and relaxing. There was also a weighted blanket and heated pad which really took it to next level in terms of comfort. Overall, all the massages I've had here have been great, and with same day appointments, it's very convenient too.

Unfortunately both my boyfriend and I were really bummed with our experience at the Nook. As much…read moreas we wanted to enjoy the experience, our massages were somewhat painful and personally, I am more sore after the massage than I was before. Same with my boyfriend. Even after two verbal exchanges where I said she could go lighter on pressure, it was still pretty rough and my body was tense over 75% of the time. My masseuse's nails were also a touch long so on occasion, it felt as though I was getting scratched. I cannot speak on my boyfriend's experience as much but I do know he said he would have preferred more of a gentle massage with longer strokes to ease out the knots and kinks in his back and shoulders. I am unclear if it is the massage we picked that was the problem, but regardless, we both left feeling unsatisfied, unfortunately. I have been hesitant to even leave this review but I feel it important to share at least. I would be sure to talk to your masseuse about what exactly you're looking for -- I do believe we are at some fault for not being clear what we wanted, although there was never really a time to discuss it.

This Woodhouse Location is my favorite. My daughter and I had spa treatments this past Monday to…read morecelebrate Mother's Day. The women working at the reception desk are so friendly, pleasant and helpful. It is so nice to feel so welcome as soon as you arrive! The Swedish Massage that Shelby gave me was wonderful. Woodhouse Plano never disappoints! I will definitely return. Thank you

No shade to the friendly front desk or Gina (who gave another fantastic massage), but I left…read morefeeling a bit disappointed. After Woodhouse's most recent renovation, the Quiet Room feels like a Starbucks seating area, where I should whip out my laptop and hop on a Zoom call. Several small, dining-height tabletops and lots of tiny, hard chairs. What happened to the comfy chaise lounges with the big, fluffy pillows? There's a small water station (cool, no ice) and a few small to-go snacks, but that's it. I was led to the locker room and shown my locker, but never offered a water or mimosa, not even instructed to sit in the Quiet Room while I waited. Maybe this was because they knew I was a return customer, but still...

I've been here a few times for facials and recently also got a head spa treatment from them. I…read moreabsolutely adore this place! There are several rooms as other reviews mentioned but it seems like they serve different purposes. Every time I've had a facial it's been in the same room, but the head spa happened to be in a different one. Is wired in the rooms but I like chatting with the aesthetician, and even with the language barrier we end up having great conversations! They tell me what each step is during the service and why it's important, and even ask about stressors like work or lack of sleep during every appointment to adjust the treatment as needed. Recently after my facial I complained admit my scalp and they mentioned they offer a head spa service, which I booked for the next day. My hair and scalloped have never felt so clean! I've become a regular at this point and will definitely try more of their services in the future!

my daughter and I get head spa at her birthday which done by Jenny and regina. the service was…read moreamazing and the experience was spectacular! It was so refreshing and the environment was so comfortable. They did so well on my scalp, and keep check up on me. Definitely came out feeling so much better and saw a great difference with my service. My daughter and me enjoyed it very much! 10/10 recommend.

Fantastic facial and the massage was excellent. The spa was clean and very soothing. Thank you…read morefor making my day!

I FOUND HOPE IN FERELL'S HANDS! NE-VER E-VER have I EVER…read morehad a massage as effective as Ferell's. I've had countless massages trying to relieve muscle and joint pain from years of trauma. I thought this pain was just a part of my life and always would be. Ferell has a gift that cannot be taught. His hands are medicine, therapy, healing. I did not know this kind of relief was even possible. If you've given up on finding relief, give Ferell a chance. I'm so thankful I tried one more time.

First time visiting this place, and what an absolute delight! I discovered it through word of…read moremouth, and I'm so glad I did. Upon entering, I was warmly greeted by the calming aromatic scents, the clean and inviting ambiance, and the sweet receptionist, Misha. Misha was polite, friendly, and very informative, which made for a great first impression. In the treatment room, I was given clear instructions on how everything would work. I started with the Hydro-Vichy shower--such an interesting and unique experience! It's a warm shower with at least five shower heads providing firm pressure over your entire body (except your face). The treatment began with a full-body cleanse, followed by a gentle exfoliation, and ended with a refreshing rinse. Afterward, I received a massage from Lynn, and wow, she truly worked magic! Her medium pressure was perfect, and she was attentive, thorough, and incredibly kind throughout the session. Definitely recommend her--10/10! Overall, it was a very pleasant and relaxing experience. I'll definitely be back. Thank you, Massage Felax & Spa, for such an enjoyable visit!

I've been to this location a few times and it has not disappointed at all, the atmosphere, the…read morestaff, Sonya, very sweet, and of course the massages. I've just seen Angie and I've also seen Fei, both extremely phenomenal. They are really attentive at focusing on tighter spots and still keeping the experience very relaxing. I was looking for a new massage spot and I have gladly found one. Highly recommend! The only suggestion I have is including who's available when booking online, but I called and they accept walk ins so it worked out well!

Set apt drove almost 45 min to find out they closed early 5pm on a Monday horrible customer service…read moredo not recommend at all!

I recently relocated from Wichita, Ks. Decided to stop into Absolute Massage Spa for a rejuvenating…read moreexperience. Lina greeted me with comfort and took me back. The setup was clean & relaxing!!! But the massage was TOP TIER!!!! I highly recommend this place if you are looking for a massage!!! I will definitely return for another rejuvenating experience!!!