About: The NOW Massage, created by Gara Post…read more(@GaraDanielle), Co-Founder and Chief Creative Officer, is a massage boutique that redefines the accessible luxury of a neighborhood spa. The NOW Massage offers high-quality massages and customizable enhancements focused on relaxation and healing, with services designed to be both convenient and affordable. Things We Liked: The NOW Massage -Signature, Swedish inspired massage @OSEAMalibu Body Glow -Combines Body Gua Sha with OSEA's best-selling Undaria Algae Body Oil to promote lymphatic flow, hydrate the skin, and extend your summer glow Scalp Renewal - Stimulates the scalp using organic coconut oil Location: 11661 Preston Rd, Unit 119, Dallas, TX 75230 S/O to Mike, Kaya, Rod, Rose, and Nikita for the serene experience! See for yourself! Follow @TheNOWMassage on IG for promotions and updates!

Up until a few years ago, I had only good things to report about this place. That has changed! I…read morejust renewed my membership and had my second massage a few days ago. Unfortunately, I just received a strange call today informing me that they had decided to cancel my membership. Because I can no longer lay down on my back due to a medical condition, I lied down on each of my sides to receive a back massage. Apparently, the masseuse could not keep the blanket over me the whole time which, according to their policy, constitutes indecent exposure. That was the reason they gave me to explain their decision to cancel my membership. The least they could have done is initiate a conversation with me to inform me of their policy first and try to find an arrangement to accommodate me! This is terrible customer service! I will not recommend this place to anyone!

Everybody is so welcoming and nice, the place is very clean and professional. Caleb for the stress…read morerelief massage, I feel like a new woman.

A great massage and a lovely, relaxing experience. They took me as a walk in and I only waited a…read morecouple minutes. The therapist was nice and professional, led me to a very serene room and gave me a great massage.

The massage session was relaxing and professionally done. The therapist was attentive and used good…read moretechnique. The only minor issue was that the room felt slightly cold during the session.

The massage was done with care, and I felt relaxed afterward. The therapist used good technique and…read morepressure. The only minor issue was the cool room

Alison is a great ! Very knowledgeable and I've been seeing her for over 2 years and happy every…read moretime with my results!

I had a wonderful, relaxing facial yesterday with Ambar. She is professional, friendly, and…read moreknowledgeable. And Hiatus is a great spa, highly recommend.

I've had massages here twice now, and both times have been heavenly. The massage therapists really…read moreunderstand the body and know how to find and work out your knots. They're also very attentive to pressure and will adjust accordingly, which I really appreciate. I walk away feeling so much lighter every time. I usually get a combination of Thai and Swedish massage, which has been perfect for me. The space is clean, calm, and comfortable, and it's easy to find. Just note that it's on the second floor. The prices are very reasonable for the quality of the massage. I've had such a great experience both times and highly recommend this place!

I got a deep tissue massage here, and unfortunately, I wouldn't recommend this particular massage…read more During the massage, I was asked if they could walk on my back. I agreed because I thought it would be a more controlled, therapeutic technique, but it ended up being extremely intense and made the experience uncomfortable. There was also a language barrier, which made it difficult to communicate that the pressure was too much or explain what I wanted. My husband also got a massage and felt that the pressure was a lot. This may be a good fit for someone who likes extremely deep, intense pressure, and I can't speak to their other types of massages, but I personally would not get the deep tissue massage here again.

Today was my first time at this spa and absolutely loved it! Brenda was beyond amazing and that was…read moreby far one of the best Swedish massages I've ever gotten. Will be back for sure!

I scheduled a free consultation for today with Mandy to address some of the lines I've noticed…read morerecently when I smile. This was my first visit ever to a Med Spa and VIVA did not disappoint. Everything about their facility is state-of-the-art. I actually felt more like I was entering a hotel. No one was there to greet me at the entrance, but there was a sign at the front desk advising that they are open and to head upstairs. Upstairs there were two friendly faces at the reception desk including a young, attractive man whom I was happy to see. They confirmed that my forms were filled out and advised that Mandy would be with me shortly. I was a few minutes early and was offered some cucumber water while I waited which was delicious. Mandy greeted me right on time. We made small talk then I told her exactly what I wanted, and mostly what I didn't. What I loved most about her was that she was incredibly honest and told me that she could not completely fix the issues I described, but that she would work instead to soften the lines. She strongly advised against "blasting my problem areas with Botox" and instead suggested a conservative approach. Being that it was my first time at a med spa I feel that somewhere else could have easily taken advantage and upcharged me on services and visits I didn't need. Mandy is honest, professional, and listened to everything I said. I feel that VIVA is running an honest business, focused on customers loving their results and wanting to return. I'm visiting Mandy again in 2 weeks for a complimentary check-in, and if all goes well she advised that I see her every three months for maintenance. I'm so glad I gave this place a try! I sincerely hope I love the results just as much as I loved the facility :)

Swedish massage with Tristian was amazing. Perfect pressure, no pain, and he worked through some…read morereal knots in my neck and shoulders. Space is beautiful, tranquil, and relaxing. Not a ton of amenities, but everything you need for a quick reset during the week. I'll definitely be back!

I booked a massage and I didn't get a massage…read more So why am I giving it 5 stars you ask? The service. Vivian the manager was great. Backstory: I am in town for my friends baby shower. She's 41, this is her first baby. It will probably be her ONLY baby. The women's body is crazy like that. Happy I'm able to decide what I want to do with my body. Tangent. I booked 2 massages. A maternity one and a regular Swedish massage. My friend goes in right before the appointment time. Perfect! My turn is coming right? Someone calls my name. Oops. She meant Catherine. Not Caroline. Idk that mistake happens often. I know because I have a sister whose name is Catherine. So I sit down. 20 minutes after my appointment time, the manager comes in and tells me the therapist didn't show up and they're fully committed today. (No wonder they confirmed the appointment a million times) she basically said "you ain't getting your massage today" but, nicer, wayyy nicer lol Am I annoyed? 100% Am I irritated? Totally I text my husband who is the rational one in the relationship and he said "give them some grace, it's not their fault someone didn't show up to work." He is right. They totally made up for it. I did the halotherapy which is this salt treatment thing and we got 2 pedicures. She even ended up comping my friends massage. The whole thing was comped. Honestly, she didn't have to do that. I could sense that she REALLY felt bad. Sometimes people apologize because they feel like they have to and it's not genuine. She was genuine. If I was a local, I'd come back just for the service. My friend loved her massage and really that's all that matters. (I have one scheduled in San Diego at the end of the month anyways) #firstworldproblems I hope my therapist is okay.

Excellent service! Professional friendly. Was very relaxing. Strongly recommend to anyone.read more

I just tried reflexology for the first time and it was AMAZING!!!! Michelle provided great…read moreservice! The atmosphere was zen... very calming. I will definitely keep this in my self-care routine! I can't wait to get a full body massage as well as continuing with reflexology!!!

I am having a birthday soon. Myself and 3 girlfriends decided to try the new Spa at the highland…read more We had a lovely time. Simona was great with all of the organizing and we all agreed that our services were wonderful. I especially loved my massage with Janice. We will be definitely be back... Soon

Therapist continues to talk throughout massage. I specifically told him I wanted to nap yet he…read morechose to ask questions about my job throughout the massage. Length was 50 minutes but I only received 43 minutes. Gratuity is included at 23% so they don't care about quality. No discounts for shortened time or issues above.

Went here for my Birthday. I had dinner, it wasn't as crowded, some of the same individuals, that I…read morehave seen multiple times before, but I assume they have good taste as I do.

The Ritz-Carlton Spa Dallas: Almost $500 Per Person for the Ultimate Minimalist Luxury Experience…read more For my husband's birthday, we wanted a little five-star escape without flying to Hawaii or Fiji. So we booked two 100-minute couples massages for four people--almost $500 per person--and were promised something special in the Magnolia Room. Babysitters scheduled. Work phones muted. Husbands organized. Paradise, here we come. **11:00 AM -- Welcome to Paradise** We arrived to smiles and were told we'd be escorted to Magnolia after changing. Eventually, the ladies made it there. Our husbands did not. Apparently, "Couples Massage" at The Ritz begins by separating the couples and seeing whether they can eventually locate each other. Luxury team building. Magnolia was lovely: peaceful, elegant and so corporate-looking we had an urge to check our work email. The birthday refreshments? Gummy bears and sugary pretzels in glass vases. Nothing says "five-star celebration" quite like the CVS snack aisle presented in crystal. About 30 minutes later, our husbands finally found us. Champagne? No. Mimosas? No. Birthday setup? No. But perhaps we misunderstood. At The Ritz, **YOU are the celebration.** Why need champagne when you're breathing Ritz-Carlton air? Please be grateful. **12:00 PM -- FIND YOUR MASSEUSE** Massage time arrived. Our therapists did not. So began another complimentary Ritz amenity: "The Great Masseuse Scavenger Hunt." Eventually we found our way back, only to sit in an almost empty waiting room while therapists walked past us for about ten minutes, apparently looking for us. Perhaps invisibility is another complimentary wellness treatment. Finally: our luxurious 100-minute full-body massage with CBD oil and aromatherapy. **Welcome to Minimalist Urban Chic Massage™.** My request: firm upper body, medium lower body. My left arm? Apparently unnecessary. My right leg? Optional. My back? Touched so delicately I wondered if my therapist thought I was antique porcelain. Warm towels on my feet? No. Under my neck? No. Cold feet? -Customer responsibility. Cold neck? - Poor planning. Why warm the back muscles when we're barely going to massage them anyway? Efficiency. My massage ended before my husband's, leaving me sitting cold, listening to relaxing music and thinking, "I hope our friends are having a better experience." They weren't. My friend's husband came out with visible scratches on his back, which he said came from his therapist's nails. Now THAT is personalized service. Some spas charge extra for exfoliation. Apparently ours was included. **BUT THEN CAME CRAIG.** We didn't complain at the front desk because I didn't want to ruin my husband's birthday. I called management afterward, expecting someone to care. Enter "Craig: Defender of the Ritz" -- a man whose loyalty should be studied by military historians. I explained my massage. Craig defended the Ritz. I explained our friend came out with scratches. Craig informed me their therapists don't have long nails. **CHECKMATE, CUSTOMER.** Perhaps our friend scratched his own back while lying face-down. Perhaps a small woodland creature entered the treatment room. We may never know. I expected, "I'm sorry. This isn't the experience we want our guests to have." Instead, I felt questioned and dismissed. If the Titanic had Craig aboard, I imagine him standing proudly on deck saying: "With all due respect, ma'am, our ships don't hit icebergs." Craig, we salute you. Almost $500 per person taught us about "Minimalist Ritz Luxury" less massage, less warmth, less celebration, less customer service. More gummy bears. Luxury isn't marble, robes or a famous name. It's attention to detail, making guests feel cared for and listening when something goes wrong. And luxury isn't charging almost $500 for a massage because the building says Ritz-Carlton on the outside. If you're looking for paradise without leaving Dallas, keep looking. But if you're looking for an almost $500 massage, a complimentary scavenger hunt, optional body parts, cold feet, mystery scratches, CVS snacks in elegant glassware, and the opportunity to debate your own experience afterward... The Ritz-Carlton Spa Dallas has you covered.