We have a 91 year old home with the original cedar shake siding that was in need of replacement. We…read morehad been putting this project off for several years because we hadn't been able to find a company that provided the product and/or the color we wanted, but Home Genius Exteriors was able to provide an American made product that resembled the original siding color and style. The coordination of the process went smoothly, even when minor issues arose, of which there were few. They even had to replace some rotting window frames and sills and were able to do so in the same style as the original. There's only one other issue that needs attention, but based on our experience with how other issues have been resolved, we are confident in a positive resolution. Thanks Home Genius for doing such a masterful job on our home.

On November 5, 2025, we entered into an $8,000 contract with Home Genius Exteriors for five ProVia…read moreEndure EN600 replacement windows. We want the professional installation and finished product for which we contracted and paid. Two additional windows are under contract and a deposit was paid, but because we made a warranty claim, Home Genius is now seeking to not measure, order or install those two contracted windows. The original installation was performed by a two-person crew. One installer brought a newborn infant and was simultaneously caring for the baby while working, including feeding and changing the baby in our home and keeping the baby in a carriage near the work area and ladder. The workmanship was extremely poor. Windows were not properly centered, caulking was started and abruptly stopped, windows would not properly open or close, and a screen was damaged. The problems were significant enough that Home Genius sent an entirely different crew per our demand several days later - they initially intended to send the same two. The second crew spent approximately twice as long correcting the first crew's work as the original crew spent installing the windows. Although some problems were corrected, we discovered that visibly scratched and painted old vinyl frame material remains incorporated into the finished appearance of our new ProVia windows. HGE's own contract promises professional workmanship and makes HGE responsible for proper completion even when subcontractors are used. Two additional contracted windows have not been measured, ordered or installed, although our deposit was paid. We do not believe making a legitimate warranty claim concerning defective workmanship permits Home Genius to abandon or cancel its obligations for the remaining windows. We have only asked that Home Genius to honor it, properly address the defective workmanship, and complete the two remaining windows as agreed - but this is a company that does not care and retaliates.

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.

Buyer beware. If I could give zero stars that would be more appropriate. They are a horrible,…read moreterrible company filled with people who don't know what they are doing and don't seem to care. They have been given there trys to do a gutter system correctly on my home and I finally turned to another company to get it done properly even though the repair was still under warranty. That's how much I do not trust them. Then they showed up at my neighbor's today and without permission used my driveway as a dumping ground for debris. They took the debris away but left a dirty filthy mess and lots of rusty nails for me to contend with. The guy I tried to talk to on the job site was belligerent and would not stop using my property when asked to do so. I probably had every right to call authorities. I will report them to the appropriate consumer watch dog agency. DO NOT USE THIS COMPANY.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

THEY WILL SELL YOUR INFORMATION!! Solicited at our door despite our signs. Agreed to let them come…read morefor a free estimate and took our info/booked a date. They said they'd call a day before to confirm. No call. Never showed up for the appointment. They most definitely SOLD OUR INFORMATION. We have received endless calls, texts and emails from all kinds of home repair spam ever since. DO NOT FALL FOR IT.

Beware! I want to warn people not to waste their time. The sales person was a scammer just trying…read moreto get richer. I was given an estimate of ...are you ready $57,000 just to resurface an L shape set of cabinets, replace the counter, and make a small basic square island with only 2 doors and a small piece of linoleum ​. They dont do anything electric, cant change anything else! They would have someone install the small piece of flooring. I believe the average for a job like this is around $7,200-$10k max, and thats being generous. And he will try to use pressure tactics and try to get you to make a rash decision that you would regret! Of course, if you like wasting your hard earned money and have it to burn, then go right ahead.

Ive had everything updated in my home. Kitchen, all bathrooms, & windows. I used one company…read more.. @ImproveIt on each upgrade ive had problems. Idk why i made the stupid decision to continue to use them. I give them a 1 out of 5.

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

The issues with the installed door were small fixes. The owner was scheduled to come take a look at…read morethe door. We canceled that appointment. The work had been done.

A sales representative named Karl came out to provide me with a quote for a new front door and rear…read moresliding glass door. The front door was a simple steel door with sidelights. Nothing fancy. He quoted me $12,000!!! $7,000 more than other quotes I received. I then asked him to email me the quote so I have documentation of it. He never emailed it to me after I asked him twice. They never followed up with me. I just couldn't believe how high the quote was. We obviously went with someone else. I wish he would have least not ignored my texts and responded to my request.

I would think before you deal with this company because they said the don't have the number you…read moreneed to claim the windows on your taxes the claim they apply for it but irs have not given it to them say ask you tax person and they could not get it it's up to the company to have the info you need when you claim your windows refuse to get it so beware

Asked them not to call 6 times now! I live in Colorado and was trying to price a flower window for…read moremy mother, told them this... already bought the window and put in. But they insisted on calling me 3 times a day, never contact them unless you want unwanted calls

This is an incredible product and company! We recently had 8…read moretriple-pane windows installed. Darwin did a fantastic job on the installation and made sure everything was working properly. Nathan, the owner also followed up with us. These people are so honest and trustworthy and offer a great product at a reasonable cost. I highly recommend them!

My Journey with McCloud Windows has been amazing, way above my expectations. It started in March…read morewith a phone conversation with Joe. I had sent an online message through their website outlining what I was looking for. I had been through several visits from other companies. I had gotten a whole lot of gimmicks, smoke and mirror special offers, and high pressure 'sign today' sales. I was over it. I asked McCloud if they could give me an honest quote on just the four windows that needed replaced the most. Joe responded and asked a few questions. I sent him pictures and dimensions of what I needed. There were no issues providing a quote and committing to only four windows, when everyone else had 6-7 window minimum. In addition to the minimums, the prices were more with less windows at the other places (discounts for doing all 17). McCloud had the same price for me, no matter how many I ordered. There were also no confusing buy 2 get 2 hard to understand offers. Just upfront competitive pricing. Joe was fantastic on the phone and provided great information and was able to help answer questions based on his past experience. I agreed to have Joe come out and take a look at the windows. We talked through all our options, discussed various ways we could order/replace (Four windows, just the front windows, just the second floor, etc.). All my questions and scenarios were talked through, with zero pressure. He was there discussing and putting up with my questions so long his wife called to check on him! After talking with Joe, researching the company, and understanding the quality and price, we actually decided to move forward with replacing almost all of our windows. The only one we did not replace was a half round. I decided to pass on this one for now because Joe took the time to explain to me that because of its shape it is a bit more expensive. Based on the price, and other factors, I was able to put that one off and will have McCloud replace that in a few years. This was possible because they are willing to do just one window. No one else that I had in for an estimate would have done that. This week our windows were installed. We had the best installation crew in Brad and Brad. My wife said, of all of the contractors/workers that have been in our house, none have been as respectful and courteous as these two. They were professional from the beginning. They explained everything and took great pride in what they were doing. The install looks fantastic. The caulking is nearly immaculate. There was no mess to clean, the drywall needed to be trimmed and there is not a spec of dust to be found. The guys were super efficient and we could not have asked for a better experience. Today Joe came by and completed a final walkthrough to make sure everything went as expected. In addition to making sure we were satisfied, he walked through the lifetime warranty and all other post install details. We could not be more pleased with this process from start to finish! I would recommend McCloud to anyone looking for quality windows at a great price. We did have one issue, the bathroom window was supposed to be opaque, but showed up clear. Things happen. We discussed it with Joe on our walkthrough today and I am sure we will see the correct window soon.

The Window Man of Ohio did a wonderful job installing the windows and have a really great product…read more I missed one window on the original install and now need to have it replaced. I have left voice mail messages and email message to no avail. No return call to see if he might schedule replacing the one window. I am not sure where the CA address came from. I live in Groveport, Ohio.

Great company to work with, really a great experience from start to finish. Troy installed top…read morequality windows and undercut the competition by half. No BS with this company.