Joe helped me out a lot. My PC was crashing roughly every 8-10 minutes and after hours of trying to…read moretroubleshoot it I finally gave up. I got into contact with him, dropped my PC off, and within 24 hours of him having it, he fixed it. He's good at what he does

Fast, knowledgeable, and great customer service. Geek squad will keep your computer for weeks for…read morewarranty service. This man had my computer fixed and returned to me within a few hours. Highly recommend

Great company and great staff. Very friendly and kind!! Very knowledgeable!!! They are definitely…read morethe go to people!! They take care of things very quickly!! Call the sales department and ask for vicki she was just the sweetest and answered all of my questions!!

I was referred to Trueway iT and Shaaun came out and looked at 3 computers and my laptop that were…read moreslow. He pulled out this little stick and plugged it into these desktops. About 15 minutes later 3 out of the 4 were running much faster and he cleaned up the little bugs they get from lack of attention. 1 of the cpu's was toast and he showed me a site were I could purchase a refurbished unit and save money. Life is good and they are now on my speed dial. I know I will be needing them soon enough!

They impressed me enough that I did call them with my issue...but here's why you need to read this…read morereview... Since I couldn't bring my computer to them due to mobility issues, they came out to my house. For only $40 they provided me with an "on site" service appointment. Since I'm located in Conroe, TX, I was thinking I probably wouldn't get anything done in just one day...so how surprised I was when within an hour from making my phone call they arrived at my doorstep! Wow what a time saver! The technician who came out was great!! Not only did he diagnose my problem and fix it on the spot, but after everything he ended up charging me only $140 instead of what some of these guys charge. I even had talked to a couple other computer folks before hand...they would give me estimates for anywhere between $125/hr & say it was gonna take them 3 hrs to get the job done. That's all fine & dandy but nooo way I We are very pleased with 911 Computer for their fast and affordable service to our PC repairs. They also offer a 60 day warranty which impressed us! Highly recommended!

I reached out to this shop to have my laptop diagnosed and repaired. I was informed that a…read morepre-payment was required to book and secure an appointment, which I had no issue with. They mentioned they would send over a payment link, but I never received anything. Unfortunately, this has been a frustrating experience. I've been trying to find a reliable place to repair my laptop, and this situation, along with another shop being closed despite showing open hours, has made the process unnecessarily difficult. Better communication and follow-through would go a long way.

Excellent service. Computer crashed and new hard drive was installed and I was back up and…read morerunning same day.

Very friendly fast service highly recommend to come here had my battery fixed on my iPhone 13 in 20…read moreminutes

Scammed on repair. Bought a phone from them for 800 and then paid for a fix and ended up out 400…read moreand no phonefor over a week. Tech lied about using aftermarket parts and now they won't respond. go somewhere else for any phone or screen stuff. If u smoke tapes or hookah they might hook it up. Ut I'm screwed now and got. Rickets from the company. Bad business people

Good communication, awesome sales reps, definitely beating competitors prices also with good…read moreservice plans, most definitely would recommend to any & everyone I kno

I recently got a new laptop and Chase and Ross delivered it and set it up for me at my office with…read moredual monitors, printer, etc. There were a few updates that needed to be made and Chase was in contact with me over the weekend to get the updates installed. I love the service and my new FAST laptop!! Thank you Kingwood IT! Who's your IT Guy???

I know it's been a minute but my birthday was recent and a couple days prior to that, we had 2…read morepower surges which in turn fried my motherboard. Took it to the guys at Kingwood I.T and they helped me diagnose and everything! Johnathan was very helpful and knowledgeable about everything even though I built the my self! Fast forward a bit to my actual birthday and my dad was going to help me rebuild by pc as a gift. I didn't realize that they would be closed on the weekends. I called and left a message and also emailed and still on my birthday, Mr. Ross gives me a call saying I can come and pick up my pc! You have no idea, how much you made my birthday, it was truly and amazing day! If y'all ever need any help with anything pc it I.T related, Kingwood I.T has your back!

My son brought his computer in to have an issue diagnosed. He paid a $60 diagnostic fee and was…read moretold that he'd get a call with an estimate for the repair cost. When he got a call, the issue was a small fix he could have done himself, but the "repair" was done for him for another $75. One fried part that needed to be removed. I think the shop should have told my son what the issue was and have him decide if he wanted to pay more to fix it. I guess business is slow...

I have taken me and my girlfriend's gaming pc's to this location multiple times and I've never had…read moreany issues. They know what they are doing and are very quick. I had my processor replaced and they even managed my cables without me asking.

Terrific technician, Chris Hamidov! Knowledgeable, friendly, and on time. Pricing is very fair.read more

David came at our request and made a repair on our KitchenAid refrigerator. He diagnosed the…read moreproblem right away. Quick, clean, courteous, and reasonably priced. Checks all the boxes for appliance repair.