I have been using these guys for many years. Always honest and fairly priced, usually under…read moreeveryone else. They have always got my cars/trucks out in a very timely manner. They replaced my whole front end on my classic car in a day and half.

This shop really understood our needs when offering a pre-inspection of a used Jeep found at a…read moreneighboring dealership. They were very thorough and the verbal summary of "problems" was presented well. Often inspections result in receipt of a lot of information, and not a lot of distinction between problems that are really stuff to be concerned with (reasons to reject a vehicle) and things that may need attention, but are not typical reasons for rejecting a vehicle. The Jeep was older. It was in exceptional condition for its age. I was very appreciative of the thoroughness of the inspection and how the shop helped us determine between that which is critical and that which was non-critical. Great job. Thank you.

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

Well, I needed my sister-in-Laws car repaired. It wouldn't start, jump or new battery would not…read morefix it. Towed it to them, one day later, new parts and it was running! It was a bad fuse board. But would diagnose with plug in sensor. These folks know autos!! And, more importantly, they fix them, right for a very reasonable price. Can recommend them highly en. Call Mike, he will get you going again.

First off would like to say the customer service is amazing. While i was stationed at Dyess for 3…read moreyears i used this shop and they were able to help me quickly with anything I needed. Very military friendly and great people to talk to. Recently there was a recall on my car's A/C (an issue that I was having quite a bit). I was a little worried because I am now stationed halfway across the country and was not sure how to get receipts from years ago. I called the phone number and Mike was able to provided receipts so that I could get reimbursed for the work on my car from years ago.

Worst mechanic shop ever. They did work on my vehicle without even asking for permission first,…read morethen charged me $100 just to put the battery plate and battery back in. Completely unprofessional and unacceptable. I do not recommend this shop to anyone.

i had my brake pads replaced on my truck,rotors turned,a week later brakes started squealing,wrong…read morepads,they replaced them.then i had them replace the electric window actuator on the drivers door.they didnt put the door panel back on right,its rattled ever since.the last time,and final,they replaced my water pump,2 hours later,i noticed coolant leaking from somewhere,i opened the hood and saw they didnt tighten the upper radiator hose clamps.this place is clean,fast,way overpriced,and their work is halfass,ill never go back

Took my truck in for some work in April, they gave me a realistic estimate and the service itself…read morewas awesome and very professional. They explained repairs needed and the repairs that were done in detail and answered any and all questions I had. I trust this shop and highly recommend them.

To our Toyota 4Runner for rear brakes and they could not not repair them correctly. Had to take it…read moreagain as the brakes kept squeaking. Then changed me to replace rotors and still they are still squeaking as before the repairs. New pads and rotors and still squeaking. I will not recommend this place.

Great place. Trustworthy mechanic shop. Would recommend for sure went to get brakes changed.read more

The guys who work here are very nice, easy to talk to, and seem to be honest mechanics…read more They do state inspections. They do very strict inspections and they are on point when it comes to every little state requirement. They won't send you out the door with an unsafe vehicle. If your vehicle isn't up to the exact standard for state vehicle inspection, they will not let you go unsafe. They will be sure to tell you exactly what is wrong with your vehicle, no matter how minor the detail, and tell you where to go to have it corrected. So, they are nice guys. Very honest and friendly, and helpful yes. And, most importantly, they will not pass your vehicle if it is unsafe.

They were a bit off for the amount of time it took for repair but am completely satisfied. They…read morecharged me thousands less for a delete kit in my 5.3 than competitors. It's been almost six months since repair and my truck is still happy as well as me.

Have been using Max's auto for many many years on several of my own vehicles and several of my kids…read moreand parents vehicles. He is always very good at picking the problem quickly. The repairs are all guaranteed and he backs that up. Everything from small repairs to large one's. So busy shows his dedication to excellence. Vehicles are flaky and many people do not understand that fact. This is one shop to use for sure you can trust completely to get the job done right. 6 stars if i could.