Dealt with Nathaniel Brand. Was referred to this place by state coordinator/program for wheelchair ramps to build for wheelchair bound brother. No one came out to take measurements or assess. We emailed measurements ourself with images. We wanted a ramp setup where the front porch steps would still be accessible. After Nathaniel settled on a wheelchair build that WILL permit use of the front porch steps and would NOT block the porch steps, and few weeks later said it could not be done and settled on 2 portable ramps placed in front of each other to create one long ramp. I expressed my concern about my brother being able to use the porch and he insisted with a smart attitude and being a wise guy that the porch will still be able to be utilized. Come the day of delivery, two 7 foot portables ramps were delivered that will NOT allow access for my brother onto the porch. Another company came out and took pictures, created a blueprint, and gave us schematic on a modular ramp that will be perfect for us although Nathaniel said this could not be done. How would he know if no one came out to take measurements..... Heed my warning and run far away from this place. I've never met a person more dishonest and wise guy. In this case he took the states money and left us with a subpar ramp system that is not gong to be permanent. Will have to go out of pocket for another company to come out and build a proper permanent setup. read more

I am a paraplegic. I use a therapy class power wheelchair. I went to Abet to simply replace my wheels and tires. After struggling with the company for over 6 months. Dealing with Brian in "customer service" and constant phone calls where Brian never calls back and feeling ignored I was ready to give up. I made several in person visits to try to work out the simple replacement. I was finally told my parts were in. I went there to find the cheapest junk tires from China and a number of excuses. First it was "your insurance company didn't authorize wheels just tires". A lie. "The company doesn't do black tires on those rims" another lie. "We don't order them like that". "We are not going to order them simply because you want them". Then the truth "we don't make enough money to order the tires on the rims". So in conclusion the patient doesn't matter, the money does. I never felt like I didn't matter until I delt with these people. Took front tires that will work but not the ones I asked for and the cheap Chinese knock offs not primo tires the chair came with just so I could have tire to replace the ones that are so smooth they are no longer safe. No other DME I have delt with in nearly 30 years had ever had trouble getting the tires and rims that are correct for any wheelchair I have ever had since 1999. Now I understand that this company is only concerned with what they can make off the patient not fulfilling in good faith the patients needs. I can only offer this advice, do not waist your time or sacrifice your dignity with these people. Just find another company to deal with. read more

Abet owes us serious money after we canceled an order on the advice of my upenn PT staff. Now after about a month of talk they cannot understand "cancelled" order. They do not respond to our request for the refund. They are not responded to our attorney Their claim is we never cancelled the order but we have a record of the time of the call. Be careful dealing with abet medical. read more

This company is the worst - don't know how their in business for over 30 years. They measured my brother for a wheel chair (stroke patient) at a rehab center over three weeks ago and still haven't produced the wheel chair or processed the order. Had to go to another company and will have the chair in a few days. Until I called 3X I thought the order was being processed to find out today it wasn't. Of course, its being blamed on insurance and I was willing to pay out of pocket and they couldn't even give me an amount or delivery date. If there was an issue with insurance it would have been nice to receive a phone call informing me that there was a issue. If your dealing with a handicapped person you can not wait weeks for equipment - apparently Abet not aware of that. Will also pass my review to the rehab facility so they aren't used in the future. read more

If a company could receive negative stars, this company should get them. The worst service, customer service, response, and all around facility in the medical supply industry. What a joke. By all means, and for your loved ones sake- stay far far away from these clowns. You will wait months and months for anything. read more

Should not be in business. Results of updating a wheelchair was piecing parts together that were in the warehouse. New evaluation at a better place said wheelchair was doing harm, not comfortable and a disgrace. I know several people in the business or rather in need of the type of business who have the same opinion as I do. Just stay away. I gave a star because it was required in order to post this review. read more

I recently got a power wheelchair through Abet Medical, in Abington. I had previously, worked with 2 other companies, that pale in comparison. The knowledge and customer service of, each and every, staff member is impressive. I got a great, personalized, wheelchair that has increased the quality of my day to day life, in every way. I highly recommend, Abet Medical for anyone who needs a first wheelchair or a new one. read more

My 3rd time working with Vincent and Nate in Customer Care Service for a power chair at Abet Medical. The staff at Abet are courteous, patient and understanding when it comes to addressing your individual needs and/or concerns. Although, my physical health has worsen, Abet has made it so I may still have my dignity & quality of life. I smile as people admire my Power Wheelchair passing by in its pretty color...I feel relaxed as I stretch out on deck on the sunny warn days and every day I feel Blessed, God has placed Abet in life and they have held my hand from the first diagnosis, second and now, 3rd; I'm grateful. I highly recommend Abet Medical for your scooter/power-chair needs. Talk to Nate and ask for Vincent. read more

this company is a complete JOKE. we ordered my son's pediatric walker through CHOP back in November...and we still do not have it. there has been one measly attempt to deliver it... the rep emailed that morning and asked to come by. i'm beyond pissed at how unacceptable our dealings with this company have been. We have given email addresses, cell phone numbers... and there has been little to no effort on their end. this isn't like they are delivering a new sweater. It's a freaking mobility device... for our son. read more