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    Independence In Motion

    4.6 (5 reviews)
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    MobilityWorks - Norristown

    MobilityWorks - Norristown

    (13 reviews)

    I just purchased a disability minivan from Mobility Works in Norristown, PA…read more My salesman, or should I say my HERO, was John Frank. I had a very limited budget, a Long list if needs, and was running out of time. I KNEW I was looking for that "Needle in a Haystack". Well, John found it for me! I had been searching for quite a while. I constantly on the internet and was in contact with so many people looking for a van. The BEST thing I ever did was when I finally contacted Mobility Works! The staff was always kind and helpful when i would call. If John was out and i left a message, he ALWAYS returned my call. John DILIGENTLY searched for and found vehicles for me to consider. (I kept turning them down because I felt that, while nice and a good value, they were just not quite right for my needs.) He never gave up and encouraged me not to lose hope. Long story short, John found that perfect vehicle that fit my needs and my budget! It is everything I needed and wanted and then some!! He even delivered the vehicle to my home! I cannot begin to express how GRATEFUL I will ALWAYS be to John & Mobility Works of Norristown, PA. If you need a Vehicle, trust me, John Frank is your man!

    I needed information concerning wheelchair vans because my 87-year-old disabled mother suffered an…read moreankle fracture that has rendered her unable to crawl into and out of her car. General Manager Tim Liebig spent around ninety minutes with me providing an immense amount of very helpful information I could present to my sisters and my mom. He even went so far as to test drive Mom's car and do some research concerning its potential value as a trade-in. A wheelchair van is a significant financial investment, and Mom is not ready to take the plunge yet; but I thought I should let consumers know what a positive experience I had at MobilityWorks in Norristown.

    Montgomery Medical Equipment Company - Front area where you walk in.

    Montgomery Medical Equipment Company

    (165 reviews)

    $$

    I have had two experiences with this company. the first one was being a new oxygen patient and the…read moresecond was being a CPAP customer. Both are bad service. the oxygen technician did not even want to come to deliver my oxygen, which was running out of the tank i received at the hospital. he showed up at 11:00 at night. Barely explained to me how to use it. then he was out the door in 10 minutes. i had to have two other techs come to my house to show me more things about using the oxygen. CPAP machine: same thing. in and out of my house in 15 minutes. so, I had to call them and have techs come back twice to show me more about how to use the machine. one of the techs was very snippy to me. the only good thing i can say about them is that their Sleep Call Center on the phone is good. they helped me a lot with getting different masks and many other questions.

    I've been STUCK with this company and its affiliates (Adapt Health) since 2020. It's the WORST!…read more You call, wait on hold, get told no one is available,... request a supervisor, back on hold, get sent the WRONG supplies, BILLED for the wrong supplies to both me and my insurance company, then TRY to return the wrong supplies, get billed anyway, sit on the phone for hours awaiting a resolution, get BILLED for the wrong supplies while they keep trying to get you to allow for automatic withdrawals for your bills, which then screws up your accounts, so you call them, wait on hold, talk to someone who seems nice who will send you the wrong supplies, then you will be billed... again..... seriously, for the time you'll save just look up you supplies on Amazon. Damn, I never thought I'd recommend Amazon over any local merchant but here we are! I spend hours and hours calling this place, my bank, my insurance company- just for all the freaking errors this place makes! (And while I'm typing this I'm sitting on hold with this company! ).... On hold now for 14 minutes - and still on hold..... DO NOT USE THIS PLACE!

    Independence In Motion - medicalsupplies - Updated October 2026

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