This may be a long review but I felt the details are needed to understand the full extend that Cynthia, Jim and Sean went to help us. My husband has been in a power wheelchair for over 20 years due to paralysis. 3 months shy of his 5 years with that chair the motors blew up and the national wheelchair company we had been working with was of no help. We started calling around to rent a wheelchair until we could work out the details with the insurance companies. This is when the team at Independence in Motion made a very difficult situation much easier for us. I couldn't believe how easy and pleasant it was to work this them. They went the extra extra mile even though we had to wait those extra 3 months to get the new chair they gave us the loaner chair and the detail that was put into his new chair was more than astonishing!! We didn't have to chase anyone down to find out the status of the chair, They called us every week to Once everything went through with insurance, the chair was here in 2 weeks and they came to our home to fit my husband !!!! OUTSTANDING!! They made sure his was fitted perfectly and got him everything he needed without even having to ask!!!!!! They are extremely knowledgeable and their caring, customer service and professionalism surpasses the rest by far!!! We are more than grateful to have found this team and wont use anyone else!!! With much thanks and appreciation to Cynthia, Sean, Jim and team!! read more