Stopped in to get a new headlight and Rainy replaced it so quickly. She was also so sweet and…read moreseemed to know the people ahead of me by name. I'll definitely be back when I need anything for my car.

I stopped by this O'Reillys and a curly brown hair guy came out to help me install headlight. He…read morespent so much time trying to loosen my old lightbulb and he got it out. (my car is complicated). Thank you!

Ray contacted me on the phone and the rest of the correspondence was via text. I asked if he had…read moreavailability a few days before to install a tuxedo and the liner. His only response was, sure. I drove an hour from Chicago. I did get there early. When I got there the door was locked and the sign said to call and leave a message and leave the keys in the lock box. I left a message and texted Ray to let him know I was there. He told me he didn't order the tuxedo because he needed a credit card. They would install the rhino and to come back tomorrow for the tuxedo. I asked him to call me. He didn't. I asked him what time can he put in the rhino lining and he replied back, what time. A girl called me who sounded like she just woke up. It's 9:15. She asked me for my credit card. I explained to her the situation. She apologized and said that Ray is the owner and he was confused. She said the tech might be there and to go around the building and look for him. I asked her to call him and very agitated she said, I don't understand why you can't walk around. I told her to forget it. I then received a text from Ray that said, I don't know who this guy is. Then Ray texted me instead of being a business professional and said he's sorry for the confusion. The cost was going to be $1,700.00. Thanks. At this point how can I trust an owner who can text, but can't call and a person with a bad attitude asking for my credit card number instead of working through a problem.

We contemplated doing this at home as a DIY project, and I am SO glad we didn't!! We just bought a…read morenew van, and want it to last the test of time, this application will ensure exactly that. While we already knew what the Rhino Lining was, from first contact, Judy in the office, was extremely helpful and answered all of our questions. Additionally they were accommodating with our busy schedule, in letting us drop the van off after hours, pay via phone, and pick up after hours. Upon pick up of the van, I was blown away by the results. Not only is the work highly professional, they were tremendously clean/neat as well. There was nothing out of place, or "gooey and gunky." Overall the quality of the product exceeded our expectations, is about 3/8" thick, and is slip resistant. We honestly could not be happier. Pictures attached for your viewing pleasure

had the product I needed $2 listed more in the store than on the website…read morePointed it out to the person ringing me up. He wasn't very concerned or helpful. Kind of disappointing usually the people at auto part stores are very helpful But not today!

Rene was very nice and helpful. And knowledgable about wiper blades, She instilled them too.read more

I'm happy I chose to stop here and not the Napa next door. I was greeted right way when I walked…read morein. Everything was very clean. A young man named Mike helped me with the wiper blades I needed. And he even offered to help put them on my car when I sad oh great thus should be fun changing them out . I happily accepted since I've never changed mine own wiper blades. It's so nice when people go out of their way to be kind and helpful. I had shopped Napa before but now I have a new place I will go for my auto needs as their customer service is top notch. I'll be back

Short Mexican manager sold me a defective part and would refuse to give me a refund without talking…read moreto corporate then proceeded to call me a N***er and F***ot. I don't understand how this place is in business!!!! Store is absolutely disgusting and smells like asbestos and dead bodies. Never going to advanced auto parts again in my life and telling everyone I know this place is RACIST!

This AutoZone has great service! They helped me find the right item my car need and Andres…read moreS.helped me install it. It was a complicated installation and he helped me anyways! Thanks AutoZone!

This is my first time at this Autozone. The store is larger than I imagined. It's clean and…read moreorganized. They have almost everything you need for a self fix your car. My car died last night. Therefore, I needed to get new battery for my car. The staff is very friendly and knowledgeable. I was informed by the staff that they will check my car before he can give me a quote. After the staff examined my car. He advised I can purchase the battery and get the installation for no charge. The reason I gave 5 stars because the staff performed well and beyond expectations. Regardless if it's raining hard and cold, the staff still changed my battery. After the battery was replaced, my car was still not up and running. The staff got help from Sandra and a senior Co-worker for an advice. Their team found my car needed to replace a battery cable connector and helped me replace it. I was appreciated them for their team work. I will definitely come back to ask for advice if needed. My words can not express enough how much I was appreciated it. You can come to see them when you need advice.

Terrible service here, waited first in line for a half hour with no one to help me, had to leave…read morebefore anything me could help me. Terrible experience, Better off going somewhere else with more responsive employees!

I do NOT recommend!!!! Had my battery tested and it needs to be replaced, which I knew. I was ready…read moreto buy a battery but The guy told me they do not Install!! I went back to My car and it wouldn't start. I asked Him if he could jump may car. He said NO!!! They do no service. Definitely another Coming back here for anything, and If all NAPAs have the same policy, won't Be going to any NAPA!

I have owned several lifted Toyota trucks. Came Chitown4x4 with my new to me 2021 Tacoma-Joe &…read moreDylan put together a great lift & tire package plus also helped me chase down a persistent EVP issue. And their prices are very fair. I will returning for more . . .

Great experience at this shop! They really care about the custard doing a job well done!read more

On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

Absolute worst company to do business with. We purchased our International Truck from them in…read more2019. We have had issues with the truck from time to time and most of the work was under warranty so we went to Rush for the repairs. Recently our truck had issues on a trip back from Wausau, WI. We were able to get the truck over to Rush without having to be towed. They had the truck for 3 days before they were able pin point anything. They sent us the estimate and I responded to the estimate to move forward with the repairs. A couple days later I call to check to see when the truck might be ready for pick up and they can not tell me as they had to order parts. I was told we can not find out when your parts might come in, could be a couple days or a couple weeks. Very frustrated, when I order something I generally ask if it is in stock just so I have an idea of timing. Waited a couple more days and called, was told parts came in and they were working on things. Then I receive an email with an updated proposal, found additional issues needed to approve more expense. My estimate is now up to $9,325.00. What can you do, you need your truck so you approve the upcharge. Wait a couple more days and call, repairs are done they need to road test in the morning and will let me know. I call them mid day for an update and we can finally pick up our truck. I send my driver with a blank, signed company check. My check is refused by some third party outfit they use like a telecheck. We have been in business since 1968, very sound company. A call to our bank would have cleared up any issue but they refused. I had to call telecheck or whom ever and try to resolve the issue. I get an automated system that asks for tons of information only to refuse the check again. I call Rush and they tell me to try the number again to get it resolved? I explain that I am getting the same automated system they are getting and there is no option to get a human being. To which they respond we go get a cashier's check. They sold me the truck on their credit, we have never missed a payment and I wrote a $50,000.00 check as the down payment which they gladly took. SO frustrating. Now I am paying an employee to sit in their lounge for half a day. I have to send our owner to pick up a cashier's check at the bank. JUST INSAINE. By the end of the day I was just sickened by the lack of compassion and CUSTOMER SERVICE. It was literally like talking to someone who was chewing on bubble gum, filing their nails and rolling their eyes while I was on the other end. To top it all off I have had the truck back for 3 days and two of the things they repaired are not working - so back I go. So displeased with this company. Would never purchase a truck there again. AVOID LIKE THE PLAGUE!!! Shame on them.

Wouldn't work on the AC issues on my 1996 Intl 9200 because the original Cat motor was replaced…read morewith a brand new Detroit. The motor has NOTHING to do with AC functions. I ended up going to their other location at 46th & Central. But, issues and problems their too. I'll post about that once it is out of their shop and we see what kind of work they do...so far, it was promised to be finished last Thursday...today is Tuesday, they still are "diagnosing" the problem. Their first response was to just start replacing parts...which were already just replaced, parts were bought at their dealership. My regular mechanic sent me to them because he suspects the issue is in wiring. He doesn't have a wiring diagram for this truck, so he would waste a lot of time tracking it down. In the meantime, 46th & Central is forcing me to lose money sitting idle. They seemingly dont get it.