Ray contacted me on the phone and the rest of the correspondence was via text. I asked if he had availability a few days before to install a tuxedo and the liner. His only response was, sure. I drove an hour from Chicago. I did get there early. When I got there the door was locked and the sign said to call and leave a message and leave the keys in the lock box. I left a message and texted Ray to let him know I was there. He told me he didn't order the tuxedo because he needed a credit card. They would install the rhino and to come back tomorrow for the tuxedo. I asked him to call me. He didn't. I asked him what time can he put in the rhino lining and he replied back, what time. A girl called me who sounded like she just woke up. It's 9:15. She asked me for my credit card. I explained to her the situation. She apologized and said that Ray is the owner and he was confused. She said the tech might be there and to go around the building and look for him. I asked her to call him and very agitated she said, I don't understand why you can't walk around. I told her to forget it. I then received a text from Ray that said, I don't know who this guy is. Then Ray texted me instead of being a business professional and said he's sorry for the confusion. The cost was going to be $1,700.00. Thanks. At this point how can I trust an owner who can text, but can't call and a person with a bad attitude asking for my credit card number instead of working through a problem. read more

We contemplated doing this at home as a DIY project, and I am SO glad we didn't!! We just bought a new van, and want it to last the test of time, this application will ensure exactly that. While we already knew what the Rhino Lining was, from first contact, Judy in the office, was extremely helpful and answered all of our questions. Additionally they were accommodating with our busy schedule, in letting us drop the van off after hours, pay via phone, and pick up after hours. Upon pick up of the van, I was blown away by the results. Not only is the work highly professional, they were tremendously clean/neat as well. There was nothing out of place, or "gooey and gunky." Overall the quality of the product exceeded our expectations, is about 3/8" thick, and is slip resistant. We honestly could not be happier. Pictures attached for your viewing pleasure read more

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Had my truck Rhino Lined here 4 years ago. Had a small crack and bubble form in the lining last month. Brought it in and they replaced the entire lining at no cost. Hassle Free!!! Thanks! read more

I had a rhino lining installed in my new van Bonnie and Judy where great they helped me with every aspect of the lining explained the differences in the different linings. When the van was finished I was more than happy with the job that they did I just wanted to say thank you great job read more

I had a rhino liner installed here in 2005. Up until the Toyota dealership cut it, the liner has been great. When I called today, they were very helpful in giving me information to help me have Toyota right this wrong. I'm sure they will continue to be helpful! read more

Brought my new truck over for a Rhino liner. I had them spray my old truck so I knew that's where I was going with the new one. The customer service, product and execution is second to none. In at 8:30 am and out at 2:00 pm. Looks great! read more

I drove 4 hours to have Waxoyl rustproofing applied to my truck since they're isn't anyone closer that uses Waxoyl. Before dropping it off I removed the spare tire and access cover for my tailgate to make it easier for the techs to apply the product. Upon picking it up I noticed there wasn't any product inside the tailgate, I complained and they applied it while I waited. I paid to have the underside sprayed as well as the cavities. Today I got under the vehicle to inspect the workmanship. The inside of the rockers weren't done at all. I can stick my finders in the rockers in several places and my fingers come out clean (this is messy stuff) so no product was sprayed inside the rockers. I also removed the drain hole covers on the bottoms of the doors and also see no product. The bottoms of the doors and the rockers are the 2 most rust prone areas and these "Cavities" were ignored. The product can't work if it wasn't even applied. I paid $225 to have the cavities done, I'm not a happy customer. I'm guessing most customers won't check to make sure the work was done, so why do it? read more

Our company has brought all of our vehicles there for the past 5+ years. Nothing but great service and excellent workmanship. Highly recommended. read more