Water on the door was barely a trickle. I called on Tuesday and Steve came out Thursday, showed up…read moreON TIME, found the problem, had the part with him, changed it and all was fixed in about an hour. Reasonably priced too! Highly recommend.

Great service by Steve, service tech from Jerry's. My older fridge (side-by-side) wasn't keeping…read moretemp (frosting issues). I am thrilled for the professional, knowledgeable, and all at a fair cost to repair. I will be calling Jerry's Appliance Repair for all my appliance repair needs!

My washing machine decided to flood the laundry room this morning. After I cleaned up the mess, I…read morecalled them to diagnose and fix the problem. I called at 8:30am on a Saturday morning, and luckily they had a technician available. He arrived within a half hour. Took him 15 minutes to get into the machine and diagnose the problem as a cracked hose. He gave me a quote for fixing it, and I approved. Work was done within 1/2 hour of his arrival, and that included testing the washer through a rinse cycle. All fixed, less than 2 hours from my initial call. I could not be happier! I very rarely rate someone 'A' across the board, but in this case I really have nothing to ding them about!

Hours of operation are in correct or owner workers closed the store early. Just drove up as someone…read morewalked out and got in the truck and left hour before stated closing time .

Spring Arbor appliance is the last family owned appliance store in our area. Their prices may be a…read morebit higher but their service is unmatched! Rusty( their service person) has been with the company for a long time. If you call for service they are usually there that day or the next. Shop local and support family owned!!

Complete waste of time. Unable to even recommend another store. Went in to ask about a cook top and…read morewas told there 'nothing they could do' because of the size. That's fine, but when I asked if there was anything or anyone they would recommend, I was told no. Absolute waste of time. Awful experience.

This is a large fine Best Buy…read more Parking is easy. In a mall with many other useful stores and places to eat.

This store has the worst customer service I have ever seen. I was told one thing and then another…read morething next time we went. We will never go back there or order online EVER AGAIN!!!!!

Wanted to give Lowes another chance because they have great pricing. Unfortunately another terrible…read moreexperience. I went during my lunch hour to purchase appliances. There were two people in front of me and I waited THIRTY FIVE MINUTES because the male associate answered a phone and left to find a water filter instead of assisting me. Their website advertises next day delivery except they said I won't be able to get any of my items delivered until July 27th because my appliances will not be available until then. I know it's not the appliance associate's (who was a female and was actually helpful so kudos to her) fault for the delivery date but the site advertises in big letter FREE NEXT DAY DELIVERY. So what I'm frustrated with is this The male appliance associates wasting my lunch hour time for not helping me when I was there before the phone call! The lowes misleading next day delivery ad!

My husband and I decided to have a vinyl privacy installed and we went to our local LOWES to…read moreschedule an install sadly thinking if there were any problems with the contractor we would have LOWES support because we were hiring them!! They hired , a fence company out of Indiana, called Render Fences. I apologize for the long post however I promise you is all relevant and accurate!! My experience with RENDER FENCE company has been beyond infuriating and disappointing, Sadly my experience is not an isolated issue. If you search their reviews and people's posts you will see it is an absolutely horrible company. Their customer service is the ABSOLUTE WORST of any company I have ever dealt with! Kara is the project manager we were assigned and she has done absolutely nothing to support us!! She NEVER returns phone calls, I left many many messages for her and she never returned any of them but when I called from a phone number that she didn't recognize she magically answered the phone. I expressed my concerns to her and requested 4 times to speak with the manager or owner which she refused!! She simply said I will get back with you and she NEVER DID! The contractor they sent out no showed on 4 different days! The project was promised to be completed in 2 days, but it actually took 12 days!! The contractor they sent out did not come equipped with the tools needed to do the job, the fence sections are different sizes, the fence was moved and it isn't on our property now, the gate doesn't close, NO CONCRETE was placed outside /around the hollow posts to support them, the fence is sitting on the ground in many many places, it has giant holes around most of the posts where the dirt is caving in because there is absolutely NO concrete on the outside of the hollow poles. The fence lasted 5 days and it is leaning and falling down. I paid $10,000 for this fence and there is absolutely NOTHING done correctly!! It is an absolute train wreck I am positive Kindergartners would have done a better job! Even LOWES states it needs to be torn down and started over! The gate doesn't close at all. The hardware is so scratched up from the gate dragging across it when we try to close the gate! The contractor YOU sent out did not have the tools needed to do the job and used mine. The fence is no longer even on our property!! The sections of fence are all different widths because they put a different number of panels in each section which caused them to end the fence short of the house!! There is ABSOLUTELY nothing done correctly and RENDER FENCE is taking 0 responsibility for the contractor THEY chose! I did not choose them and was not even allowed to know the name of them prior to them finally showing at my house. Most likely because they knew they were not a reputable business and I would find out ! All while this nightmare is going on we are contacting LOWES multiple times a day trying to get support and they just simply do not return phone calls or emails! There has been absolutely NO SUPPORT FROM LOWES (which is who we hired) . We have gone into our local Lowe's store in Jackson mi and spoke. With the store manager several times who just keeps telling us yeah that fence is garbage and needs to be torn down and put up correctly but there isn't anything I can do about it! Lowe's corporate just care either, we just simply are not important enough to get support!! LOWES , a multi million dollar company could not be bothered with this $10,000 nightmare!! PLEASE DO NOT MAKE THE MISTAKE OF TRUSTING LOWES THEY REALLY ONLY CARE ABOUT COLLECTING YOUR MONEY!!! THEY WILL NOT DO ANYTHING TO SUPPORT YOU IF YOUR PROJECT IS INSTALLED INCORRECTLY!!! SHAME ON YOU LOWES!!!NEGATIVE 5 stars is not enough for Lowes.

Nice products very educated in vacuums. Stop in before you…read morebuy that Dyson. Ask for Rex he will explain everything pros and cons.

10/28/2023 I went in…read moreto see about a sewing machine belt and the man I talked to was incredibly rude and talked to me like I was stupid. He wouldn't even attempt to help me or look up a part for my machine. He kept saying sewing machines weren't worth their time and you can't look up belts by part numbers or serial numbers on the machine. I will never go back and will never recommend them

WOW!! Thee BEST customer service ever! They are so helpful and kind, always smiling. I never go to…read moreLowe's anymore. Love it here!

I went to buy a vinyl window and asked them to cut it to a specific size, but they told me they…read morecouldn't do it. In general, they have very poor customer service.

The following week, someone from the company called to inform us the part was in. Although the…read moreservice tech said he could install the part in a week, there was no time available, so we needed to wait an additional week. On the second visit, he arrived with the part. Installed the part only to be told the dishwasher still did not work, and we would need a water pump for an additional #300.00. Needless to say, we are not happy. We did not go ahead with the second part, for a couple of reasons, first, is this really the problem or will they find something else after this part is installed?  Did we need the first part? Second, had we known at the first service call we were going to need $600 work of parts/service, we would not have gone ahead with the first part, instead we would have chosen another option. It is hard to believe a less than 5 year old dishwasher needs both parts. We would not recommend this company. It is very disappointing to contact a service company expecting the "experts" to be able to diagnose the problem. If the service person would have inspected the dishwasher at the initial visit, three weeks later we wouldn't be without a working dishwasher.  Do your homework and read the reviews. I wish we would have.

Called to schedule repair for a Samsung washing machine that was making loud noises during cycles,…read morebut still working fine. According to everything I read it sounded like a bearing needed to be replaced. I called to schedule the appointment, they were friendly and were able to accommodate an appointment the next day. I was informed the fee was $109.00 for diagnosis and travel. I have no issues with that. The issue is that the tech diagnosed it immediately and wanted to replace the inside basket with spinner And tub for more than what the washer cost new when I purchased it 5 years ago, including 120.00 for shipping on a part that they were already charging for, which is also available on Amazon for the same price and free shipping. They also do not apply the diagnostic fee towards your invoice. I will make sure to lose their number!

Met the new owner he is passionate and excited Staff was…read moreawesome and helpful. I had limited time and was met and helped ASAP. Nice to deal with great people who care.

I've been coming up here for years. It is a great hardware store and they always have everything in…read moreit that I need. The staff is nice and friendly and it's very affordable.