Amazing service young guy on floor was very knowledgeable and the cashier was very friendly and…read morehelpful will visit again

Great customers service, excellent products and contrary to popular belief they are prices are less…read moreor equal to the box stores on many items. Also you are in and out in a few minutes your not wasting your time waiting to check out! The staff is very knowledgeable and are willing to help and are accessible!

Special COVID-19 Review:…read more I just moved to the area, and this means, despite the pandemic, I need stuff. Like plumbing things and all the little bits that go with plumbing things. I'm not even looking at electrical wall plates or even new locks, though I need those too but trying to stick to the essential essentials (food, water, indoor plumbing). This Lowe's is open at 8am every day as of this review--be sure to call and check before you go, they have it as the first thing it tells you when you call the local number. I don't know what time they close because I just try to go do all my errands early and get home. During the shutdown, customers can enter the store but through the Lumber entrance only, so park on that side if you need to go in. And if there are more than the allotted people, you have to wait in a line to get in (go early and it's not a problem, wait until 11 or noon and you may have a sizable line to deal with). Pretty much everyone is wearing masks but only about half the people are wearing gloves, so wash your hands and sanitize your purchases when you get home. At the main entrance is where they are doing the online purchase pick-ups. It takes a while, but you pull up and someone will run out and get your order number. I had mine written on a post-it note for them and they just ran it it so this is what I will continue to do as it was easier than having to show them my phone and have them write it down. These employees are wearing masks, so you should too, since they are coming in very close contact with you. They bring your item out and you still have to sign for it holding their pen and clipboard :-/ so be cautious there. It is taking them a while to fulfill those online orders, so probably best to put in what you need the afternoon before, then hopefully they fill it before they close and then you can just run and grab it in the morning. They have had pretty much everything I have needed (or thought I needed) in the several times I have had to go this week--it's not a real project unless you go to the store at least three times and want to cry after you get home the third time and the thing is still not working and then you realize the thing you're trying to fix is not the thing that's broken. Ah, the joys of home-ownership! I will add, all the employees are very nice and helpful even in this trying time. And this is the closest Lowe's if you live in Detroit proper and relatively easy to get to off the 94.

Do not buy or order anything from the Harper Wood Lowe's store we order some chlorine tablets Box…read moreopen everything filthy dirty call lowes and Harper Woods they was extremely extremely extremely rude talk to the supervisor she was even worse would never ever ever do business with this lowes again.

I ordered a Wheel barrow that on line not once but twice it said it would be delivered. I called…read morethe manager told her what happened she apologized and said there were no more left at that price. She new I was upset as I waited for it to be shipped for 2 different days so asked if she could put me on hold for a few. This manager went ABOVE and BEYOND as there were no more left at that price she got me a wheel barrel delivered the next day and made it right, I would go to this Home Depot any time. I know there is a great women running this Location and I know they short staffed she makes it work. Thank for all you did for my Benefit to be GREAT

I just purchased a new townhome in Detroit. I needed to purchase a new refrigerator for my new…read moreplace. I went to The Home Depot and met with Alicia in appliances. I purchased a French door style 36" wide refrigerator at the Black Friday sale price . When it was delivered, I noticed that the refrigerator stuck out too far. I immediately contacted Alicia. She informed me that there were 2 depths, standard and counter. She apologized for not informing me that there were 2 options when I made my purchase. I decided to return the standard depth and replace it with a counter depth refrigerator. I was informed by Alicia that her manager Matt would not agree to sell me the counter depth size at the Black Friday sale price. She told me that he would only give me $50 off for the regular price. I told Alicia that I would take my business to Lowe's. And I did. I AM VERY DISAPPOINTED WITH MY EXPERIENCE WITH THE HOME DEPOT! Based on this extremely poor customer service, I will never shop at The Home Depot again and will share my experience with my family and friends.

They don't inspect their equipment before renting out. They were unwilling to reduce the cost of…read morerental based on the amount of time lost because their equipment was not in proper working order.

This is a great store, but based on several visits they are not enforcing the mask rule, either for…read moreemployees or customers. They have all the right signs on the door, though.

Welcome back to the City of Detroit. The new store is awesome. Great selection, open and very…read morewell lit. The paint department is the best in the city. amazing store you should see this .

This is a great store in a convenient location for much of the GP area. Well-stocked and helpful…read moreservice. In addition to propane tank exchange, they also offer refills, which is a much better deal because you get 4-5 additional pounds for $1 more. Much improved since it reopened under the Great Lakes Ace ownership.

Got a coupon for free key in the mail. Went to store to have the key made, had to spend a long…read moretime waiting at customer service. While I'm waiting I'm listening to music on headphones, not really paying attention to people walking by, just watching for the customer in front of me to be served, when a woman approaches me from the side and waves a paint stick in my face then ask if I'm standing in line. WTF do you think? Then once key is made, customer service rep June forgets to give original key back I had to ask for it. Top it all off, check out kid Alex gave me a hard time about accepting the coupon. I should say this seems indicative of a recent trend in advertising on the part of local retailers: send coupons or offers to someone's home only to have the customer find out upon arrival sorry we don't take that coupon or sorry that's out of stock or we don't carry that item etc the old bait and switch routine get someone in your store with a free offer or coupon offer and then offer up excuses when the customer wants to redeem the offer. Needless to say I did contact Ace's corporate offices as they're the ones who sent the coupon the local store didn't but they were no help they say store is independently owned and operated so they can make their own policies about whether or not they want to accept our coupons. Yeah. I got free key at the end of the day so two stars review but they probably deserve less. Staff encountered: customer service rep June, cashier Alex, unidentified woman with stick

Manager was outright rude never looked at jacket. Brand new from there store. Never worn but to try…read moreon. It was purchased there and will definitely be the last time in that store. Reported all of there bad behavior to Carhartt. They are investigating the bad business practices. The lies just keep coming from this manager and store. They told me they can't Exchange without tags cause Carhartt policy. Please people just beware of all these bad practices. It is just not worth it so many good businesses to support. Odvious they have no desire to show any type of customer service. We have all learned long ago about businesses like this.

DeRonne's is an excellent hardware store, but people need to understand it goes way beyond that,…read morejust as one example, they are also a UPS and Amazon drop-off place. They are also the biggest Carhartt retail store in Michigan. And... And... they are really worth checking out. Be sure to ask for free popcorn!

Gilbert's pro hardware. Located in at Clair shores on Harper avenue. They have a small private…read morelot in the rear with ample parking and you enter from the rear as well. I have been coming to Gilbert's for a little over 10 years now. It seems they always the things the box box stores don't have. This is a hardware store the way hardware stores used to be. I come in here mostly for stem and diverter rebuilds for the old bath/shower systems in rental properties: they will rebuild the hot, cold and diverter stems while you wait. I have always been very pleased with their services and they also build screens for windows and replace screens if you bring them in. Overall, Gilbert's is a great hardware store with good pricing and very helpful employees.

Amazing service! 10/10!!…read more Gilbert's is the reason why you NEED to support local shops. This hardware store is filled to the brim with everything you can think of for your home projects. The best part is the staff is incredibly friendly and very knowledgeable if you have any questions. A family member directed us to Gilbert's for a home repair issue in our laundry room. We stopped in around 9am on a Saturday and were immediately greeted by two kind women who helped fixed up a contraption for us. They also thoroughly explained how to install the product and let us know they'd be welcome to answer any questions we had if it didn't work out. A kind employee even offered to order me in a product that they didn't have stocked. You cannot beat that kind of service! The laundry tub has now been fixed with no issue. Will definitely be sticking to Gilbert's for any hardware needs in the future! Cannot say enough good things!

Love this place! Our daughter lost her power and their never-been-used, 4-year old generator would…read morenot start. These guys took it in and had it running within a few hours to pickup on an obviously very busy time for them. From the looks of their shop they had other lawn maintenance items they set aside to get her running.

From the owner: At Affordable Small Engine Repair we specialize in the repair of all small engines. We repair lawn…read moreequipment and more!