Charter Oak Scanning is a fantastic company to trust your precious memories with. They were able…read moreto retrieve video from a broken tape and my family and I am loving the digital memories that we have from our old Sony Handy Cam. I love this small hometown business and highly recommend Robert and Crew!

Sadly, this company has turned out to be less than one star quality. They did try to help correct…read moretheir unusable digitization work. However, after we spent hours helping them to correct the significant problems, we had to consult an experienced archivist for his opinion. He concluded the work would never be of high enough quality to be usable. As Charter Oak states that satisfaction is guaranteed, we asked for a refund. Instead of working with us or coming to any kind of agreement, the owner of the company has completely ignored emails and written correspondence. Now we have to take a route that we certainly never wanted to take.

Great assistance and very nice work! I brought in two small items I needed to have framed. The…read moreproprietor was very patient and had good suggestions as I worked through the choices of frames, mats, glass, and sizes. They were done faster than promised, and they look excellent! You get what you pay for. Chain stores may be faster, but you'll have this on your wall for years to come. Don't you want it done by an expert? I really appreciate the skill and care shown by Black Duck Gallery! (And if you have a little wait time, you can enjoy their gallery of art and prints for sale at very reasonable prices!)

THANK YOU SO VERY MUCH!!!…read more Nick left my home this morning after providing great service to get our printer/scanner/copier connected and working both via wireless and USB. Nick was friendly, helpful, and patient - especially appreciated since he had to come to our home twice because we lost our printer power cord! We moved to Waterford less than a week ago. So wonderful that Lou's Computers provides on-site residential service (not easy to find these days) quickly, professionally, and for a reasonable price. Please don't ever stop your residential service, Lou! Thanks A BILLION! Annemarie Ryan

They are competent and efficient as well as honest. They…read morerespond to requests quickly and I trust them with my sensitive information.

They have all of your tech needs but they are a bit pricey! I got an Arduino kit workers were very…read morehelpful and they were able to price match. Overall i had a good experience

I was working on a hobby electronic project. Jan had the parts I needed, and the staff was willing…read moreto take the time to walk through the project with me to provide some pointers. In this era of big box stores, nice to have a specialty store in town that knows the trade and willing to help their customers. It's a tough business to be in, and they seem to straddle both big customers and simple walk in customers. Will always go there first!

I have had quite a few custom built computers. The computer Mercury built me about 6 months ago is…read morethe best one I have ever owned. It's fast and the graphics are incredible. I haven't had any issues and I they are great at answering any questions. They also fixed my laptop that I thought was a lost cause. Wouldn't go anywhere else.

I recently got a custom-built PC from Mercury computers. The experience on the front-end was just…read morefine. Assuming everything worked well, this review would be a very different one. Story to follow. I just recently upgraded my own PC. I wanted to build my friend a PC utilizing my old GPU and so I bought all the other components myself (CPU, Mobo, RAM, SSD). I brought all the parts to Mercury to put together for me, mostly because I'm lazy and also because I feel like I do an awful aesthetic job when it comes to cable management. He sold me on the two parts I was missing, both the PC case and the PSU. I was fine with that. He charged me three or four hours of his time and I was also fine with that. Until the PC was put to use. My friend had all sorts of issues with it in practice. It kept crashing when playing games, variably, within two hours. We troubleshooted it remotely since I'm a computer guy. Eventually, I had to take things into my own hands and received the PC to troubleshoot myself. After 3.5 days of troubleshooting, running stress tests, analyzing crash dump and log files, I find the issue. See the pictures, attached. My findings: The GPU driver was never installed, but instead the default Windows Update driver was installed. None of the BIOS drivers had been installed. This meant that plugging speakers in for sound didn't work either, among other things. I notice some strange readings while gaming on the 12V rails coming out of the PSU going to the GPU, dipping down under 11.4V at times. One of the only components that I didn't supply. The reason for all the crashes? After doing a LOT of software troubleshooting, I decided to open up the case to take a look at the guts. There are two PCIe power ports to the GPU. Mercury Computers plugged both of them in on the same power rail. I was furious.

I just completed a painting purchase from J Russell Jinishian Gallery. I was a bit apprehensive…read moreabout buying artwork online. I could not travel cross country to view the painting so I spent a lot of time reviewing Russell's affiliations and gallery credentials. I was very reassured to discover that Russell is highly regarded in the art community. He is a long standing specialist in maritime art and his gallery is one of the few maritime specialty galleries in the USA. He communicated very well with me and was patient while I worked with an art appraiser over several weeks. The payment process was quite easy and allowed me the safety of making sure the artwork was satisfactory before cashing my check. The gallery did an outstanding job of safely packing the painting in a custom crate for cross country shipping. I'm very pleased with this purchase. I really enjoyed working with Russell and I would not hesitate to purchase another painting from his gallery.

Mike had my husbands laptop fixed as soon as the part came in. Totally understood that my husband…read moreloved this dinosaur , slowness aside, and was willing to help in any way. Kept me up to date on ordering parts, delivery times, increase and then decrease in cost. Overall actually paid less than originally quoted. Great experience.

Mike is great to work with. He always solves my problems quickly and is very reasonable.read more

Fantastic office! Great staff and the docs are wonderful. Also the place is spotless. Highly…read morerecommend!!!!

Be prepared to WAIT!! Checked in at 1:18 for a 1:30 appointment. Went up the front desk since my…read moredad is 98 and was having difficulty waiting. Finally on the second time to the desk (after waiting 45 minutes) they said we'd be called next. 5 more minutes and finally called for the 1st part of the visit (this was supposed to be a quick follow up for pressure) and sent back to the waiting room. Over an hour to see the doctor which is ridiculous for any visit not even considering the patient is 98! Will be reporting to Medicaid, Aetna, and to the referral doctor. Stop overbooking!! Worst service i have ever seen.