Poor customer service…read more I was told that I needed to load any pictures I wanted printed to their webpage, jpeg only, small file size only. If you want anything printed with details this is not the place for you. If you want to be able to bring a USB drive or SD card to the store to have prints made, this is not the place for you. And they don't wear masks during a pandemic.

An online photo finishing and developing business that resides in the historic Downtown Mystic, CT…read more In a past life I've utilized ABC Photolab LLC for a one-time trial in sending away my 35mm film, which the quality of prints are average. They do not use Kodak photo paper as the weight was approx. 50 lbs., which I prefer 240 gsm (64 lbs.)

Do NOT use this photographer. He is unethical and fraudulent in his interactions with his…read morecustomers. Here are the details of my experience: 1. He made me pay IN FULL in advance of the photo shoot (which BTW is not common practice) but I agreed to do so. He quoted me a price of $200 for an hour session and $155 for all of the digital files with some of them retouched. He then charged me a "non cash" fee as well (even though I had not other payment options, but I chalked that one up since it was only $15. Then he arrived to the photo shoot location (Watch Hill gazeebo) at the time he suggested would be the best lighting. He had a simple little camera with him, no lighting or shades or any other equipment. He was chatty (this was not a problem) but he kept saying that he could make just about any picture good and not to worry, he was a master at retouching and photoshop. He mentioned several times that the lighting was bad, but not to worry. He worked the full hour and told me he would have the photos ready for pick up in 2 days. When I went to pick them up was when the really shady behavior started. He showed me the pictures (really quickly) and I didn't get a good look until later. He then told me I owed him an ADDITIONAL $100 dollars. Keep in mind I had a receipt and an email from him saying what I had paid for and what that entailed. He said I must have misunderstood!! I tried to give him the benefit of the doubt, so I asked to see a written pricing sheet. He of course did not have one. Then I showed him the email that he had personally send me detailing what I had paid for, and he changed his story again. He said that his assistant had made a mistake in charging me. Please note this was clearly not the kind of establishment that had an assistant. His shop was a cluttered mess of frames and pictures and overall junk. This was another lie to get more money out of me after I had already paid. The problem was, he has all the power in this situation as he was holding my pictures hostage. I tried to politely reason with him and finally because I had no other choice we "split the difference." I paid him an additional $50 plus a fee to purchase a flash drive since the agreement had only included a CD. This is not only unethical and immoral behavior but it violated our written and verbal contract. I have contacted the better business bureau about this as I do NOT want other customers defrauded by this company as I was. I also plan to contest this charge with my credit card company. But here is the WORST part. The phots were TERRIBLE. I might have let all of this go if I had walked away with beautiful memories of my extended family, but that is NOT what I got. I got amateur snap shots with cars and random people in the background. I was at one of the prettiest spots in RI and there are no usable pictures with the marina or water in the background. Many of the pictures are simply over exposed or out of focus. The best ones look like OK snap shots taken on a phone. Not a single one looks like a professional took them. Some are grainy and many have huge rays of light and shadows on the faces of my family members. He clearly did not retouch a single photo from the shoot, which just made me even more angry. Then as I was exiting (before I even knew how bad all these were) he mentioned that he could photoshop them for me at $50/hour additional. So you're telling me that I paid a fortune for images that I can't use, they are such poor quality I can't print them and they have cars in many of them in the background and if I want them attempted to be fixed I need to pay him more $$$. UNREAL!! I spent lots of money on this shoot, I bought new dresses for my daughter, I had my hair and makeup done, and i was utterly and completely disappointed and felt cheated and swindled on top of it. Now you might think - she's over reacting, but the pictures are so bad and unusable that I have hired another photographer to re-do them. This shoot had a lot of personal meaning to me, given I almost died in surgery a year ago and I wanted to celebrate life through these images with my family and Granite Photo and Stephen ruined it for me after I over-paid. Please do not fall into the same trap as I did. Find a different photographer and do not support businesses who defraud their customers!!

A few years back we brought in a photo that was in horrible condition. It was a photo of an…read moreancestor from my inlaws homeland. It was cracked and curled. If you tried to flatten it out, it would start to crack even more. Granite photo touched up the photo and enlarged it. Now it hangs proudly in my living room.

Definitely will be using her again if we ever get more pictures taken, by far the best photographer…read morewe could've chose. Danielle made you feel very comfortable and captured real moments. She was awesome, and prices are beyond reasonable, and she really does a great job. Very good with babies as well and calming them down, so that's a plus! Haha

We just recently had a photo shoot with Danielle and we were blown away with our pictures and the…read morewhole experience. She was so friendly, fun and most importantly patient. That's a big deal when it comes to photoshoots with Children. Instead of her getting frustrated or annoyed, she actually captured our two Children interacting and being themselves. My Husband even left the shoot and was like, that was a really good time. What Husband says that after a Family Photoshoot, none! She let us be us and in the end with her experience and talent every shot was perfection. Next time we visit Westerly, we are planning another shoot, so Danielle get ready! Do not hesitate to book your next captured memories with BellaFoto Studios because you will be amazed!

Jessica is wonderful! We took our baby to get his newborn photos with her this November. She is…read moreextremely warm and professional, very easy to work with. She is also THE baby whisperer. She knew exactly what to do to calm him and take some truly beautiful pictures. All the poses were absolutely gorgeous. I think baby pictures are an investment because this is a special moment that you only get once. Jessica beautifully captures this moment with absolutely stunning photos. I recommend her to everyone and hope to one day use her again to capture another family milestone!

I love her work and she is amazing!!! I've been going to her for a year now since we moved to…read moreVirginia last year. She has done all my son's pictures from Newborn, milestones and just recently cake smash. Great quality and it shows in her work how passionate she is. I highly recommend her if you're in need of a photographer.

I self published a soft cover book I made with photos and text. They did a wonderful job printing…read moreit and also advising me. I had never done this before. It came out beautifully and was very reasonable priced.

they printed a book for me years ago and the lady called me as problems came up which their where a…read morecouple small things I had overlooked that came out in printing. Great service, amazing people. Book came out beautiful.