I am shocked at how many of the reviewers below either think they should be given free stuff or…read moredon't understand that the manufacturer is responsible for warranty, not the store. In my experience the store staff have allways been polite and helpful, but I think if customers come in with entitled attitudes they are not being realistic.

Absolutely the worst service. After buying a camera and it dying 2 days later, went back to see…read morewhat recourse I had. Absolutely got brushed off. Just totally ridiculous customer service in this day and age.

Just looking at the name you wouldn't think they were a main 'Canada Post' office, but in Oakridge,…read moreif you thought to go to the Bay (where it used to be located) you are wrong, and you better take the escalator up if you want to deliver your package! I've come here a few times, and I must say the guys working here are friendly, and provide the right advice as I had a package that I was trying to stuff, that looked like a ball when it was done, and they told me, if I was able to flatten it out, it would be cheaper to mail, as it's gotta fit into the slot. Saved me a few bucks, give you an extra star for that! Even on their busiest of times, like Christmas when everyone is sending everything from old Christmas cake, these guys get through the line-up fast. They also do passport photos here, and sell ink toner, how those two business relate is a question I'm still wondering, as there is one near my house that has this set-up too, I ain't questioning it. All I know is this is the closest place for me around my work that I can ship stuff on the good ol' Canada Post, even though sometimes I think their prices are a rip-off. It's a pretty store, setup with personal mail boxes, selling envelopes and boxes, and yet they still carry a name like 'Photo Express', go figure?

The owner and his staff are very knowledgeable with all photo sizes and different photo styles for…read morepassports, visas, and application forms. Their experience and teamwork makes you feel relaxed. They take photos for you in the store and they are even willing to do baby passport photos while most places will not. Fantastic customer service. Last time I left the Canada Post downtown on Davie just to come here instead. My box package wouldn't fit into bubble wrapper so I thought I needed to get a bigger box to put it in and buy bubble wrap in addition- the lady at the downtown location simply told me there was no bubble wrap larger than size 7 but had no alternative advice for me. When I went to Photo Express at Oakridge one of the young ladies recommended me package wrapping paper instead! This option and suggestion save me at least $10 and I ended up spending the same amount of money if I had just bought a bubble wrapper.

Super quick and efficient! Brought my infant and the photographer was great. He took a moment to…read moresay hi, showed us where to put the car seat, and explained how to hold baby for the pic. He even retouched a few shots to make sure we loved them. In and out in under 15 minutes!

My passport application got sent back to me by the Chinese embassy, because the embassy said my…read morehead was too big in the photo and the photo is incorrect. I took a look at the photo and compared it against the requirement, and the photo clearly matches the wrong photo example where the head is too big. The person took my photo also got defensive when I emailed him, saying that it was something wrong the upload and I should just mail the DVD with the wrong photo to embassy because once they have DVD it will be fine. It's very unprofessional.

In and out in 5 minutes. $13+ change (tax in) for a couple of photos. Way cheaper and faster than…read morethe big box photo shops I've been to.... Pro-tip: there is free parking, just to the west of the business - drive south into the alley way and there is a gated underground (for a residential complex). Just outside of that gate there are a few parking spots for commercial customers of the 8188 Saba Road complex.

Came here last year to get some photos done for passport renewal. I was in the area. They're way…read morecheaper than LD and or other places plus the made the photo actually look like me properly which prevented further ID hassles when crossing the border. The pic was nicely lit in all the right places and matched the specifications. Very fast service and processing. Very friendly and easy going. Made some jokes about my hair in a good way.

Selection was pretty expected, nothing over the top or popped out to me, then again i'm not…read moreshopping for a new digital camera. Their film selection was really good, glad they were selling a bunch of different types. Service was ok with not too much chit chat but I felt like I could only come to the counter to buy something and not just look. pricing for equipment was expected and their film camera selection was almost empty. If I lived nearby I would come in to get my film developed and to check on their stock ever so often.

I bought a Sony lens from here and the staff are incredibly patient and knowledgeable. I did not…read morefeel forced or rushed to purchase anything and I was given a lot of time to come back multiple times try out different lens to make sure its the one I wanted.

I recently had to renew my passport and the problem is not taking the picture, the problem is…read morereally finding the right person to take the picture and to make your passport look good instead of some crazy bad mug shot that you hand over your precious travel book when they check you out at security of what foreign country you go to. My friend introduced me to this place, and said his wife and kids swear by this place, and remembering this, I went here and recently used their services. I can tell you that the price is about the same as LD, but the level of personability and service is next to none. The amount of knowledge they have as to what type of picture you need is another thing, whether it be for a passport or a certain country's visa, they will know and they got you covered. I had a great session with Mr. Yoo, he is definitely friendly, and even ask, "how did you hear about us?" which is actually really cool. The setup in here is pretty basic, but hey.... he knows what he is doing with what he has got, and can also do digital only if you need that. Oddly on this day the debit machine didn't work, but I can confirm he takes this form of payment as well. I hope to use them again and definitely recommend.

I have had them take photos for both my permanent residency and my citizenship application…read more Excellent service both times.

Just want to share my experience with Kerrisdale Camera. I've been buying my gears from them…read moreBurnaby Shop, and Kerrisdale shop. Always had good experience! Got my first camera from them back in 2016 :) This month, I pre-ordered an item with them that I really I wanted in my hands right away. Though I didn't end up continuing my pre order from them, Tanyo, the manager of burnaby, and the kerrisdale Langley Messenger were a great help! They are nice people and ready to help whether you're just there to browse, enquiry, or anything! Kerrisdale Langley Messenger is very helpful and quick to response on any question you need! Thank you!

Aloof employees that can't be bothered to get off their chairs or answer questions properly. Okay…read morecompany, but this is one of their worse locations. The older men seemed like they would rather be at home and are plain rude.

While being a small store, they have a great selection of cameras, lenses and accessories…read more Staff are all very friendly and knowledgeable. Definitely worth while if you're near by, but maybe call them if you want to know if they carry a certain product.

Helpful customer service! I felt welcomed and even my silly questions were answered with care and…read morecompassion. Fast service for film developing too

I am ver pleased with the services I received from this business…read more The owner is sweet and thoughtful and the staff are helpful and nice. I dropped off some of my mom's pictures for sizing and editing to use for her celebration of life and they made it ready the very next day. The pictures turned out so much cleaner and better then I though they would. Thumbs up to you guys!!

Ordered a glossy 5x7 photo print online, and the print was ready the next day! Very speedy, good…read moreprice, and the print itself was beautiful and high quality, no loss in graphics. However, I did have to slightly trim down my print in order for it to fit a 5x7 photo frame I wanted to put it in, because there was a white border around half an inch thick around the main picture itself, which I did not realize increased the dimensions of the print. Other than that, very happy with my purchase!

I shot my E-6 roll and dropped it off to be developed and scanned. Total comes to about $35 for…read moreprocessing and standard scan. I will use London Drugs as comparison, as I used to bring my C41 film there. I acknowledge that LD doesn't do E-6 processing, but service, quality, and value are should still be compared. Service is slow but OK (3/5). I'm used to same-day processing and pick up that London Drugs offer. I was told to come back next week for pick up. Scanned file delivery is standard: via email and web download. The processing of the film is good (4/5). However, as other reviewers have noted, they stapled the beginning of the frame. I know that it's technically a buffer area, but The Lab is the only place I've been to that has done this. LD preserves all frames, even if you shoot 40 exposures on a 36 exposure roll. The scan quality and value is bad given how much you pay (quality 2/5, value 1/5). The "6 MB" scans are "uncompressed" 1228x1818 8-bit TIFs. The scans are over-sharpened and have too much contrast compared to the film original. There is also a purple colour cast that's not present in the film original. Despite TIFs being uncompressed, there is no room for adjustments of highlights and shadows in software. For reference, LD charges $20 for C41 processing and scanning yielding 3000x2000 files. Conclusion: I cannot justify spending $35 and receiving mediocre scans. Only pay for processing. For C41 or B&W, go somewhere cheaper.

Destroyed my wedding photos after development and prints were done, i asked for high res-scans, and…read morenow my negatives are destroyed. thanks for destroying memories.