Very bad experience with this "ROSA". She showed 2 very different faces before and after we paid…read morefor our photo sessions. She said yes to all our requests when we booked our session, but, she denied everything after we paid for it. I really doubted if all those pictures showing on her gallery were taken by this ROSA or somebody else??!! When we received our pictures, the first thing i wanted to say is "OMG". I really couldn't believe they were taken from a so-called photographer. Poor lighting and angles, also ugly background. And, she captured a lot of the unnecessary stuff on almost all the pictures (e.g. a crowd of people at the back or just right next to us, garbage bin, traffic cones, etc). When I called and requested her to just simply remove/crop them out. She said NO as she thinks there is no problem at all. Oh...COME ON!!!! I kept negotiating with her and she dared to say "I don't care about you as there is always NEW customers". She is so so so rude and arrogant. In the end, she cut off the phone line without letting me saying anything. What a bad attitude and poor service!!!

This is the 2nd year that Rosa has taken the Group and Individual photos for my child's daycare. I…read morewas disappointed with her photos the first year, and this year is no better. The kids look bored, very few are smiling, and the photos themselves are very average. She has watermarks all over her photos, and it's hard to actually see the subject. Last year we asked if she could reduce the watermarks so we could actually see our child and she not only refused, but she was quite rude about it. She also won't email the image, but instead you have to buy a USB from her if you'd like a digital copy. Not only outdated, but wasteful. We'll buy the class photo, but I wouldn't bother with the individuals. Not worth the money. EDIT: I'm not sure why this says I'm in the US (posting from Vancouver, Canada)

pictures not good quality Darker skin tone on picture than…read morereally life sometimes blurry background and person value over priced Not always good selection of backgrounds very slow for delivery and printing days and weeks I don't recommend getting prints here.

Had a print done was not of good quality, had lines going through the whole image. Was due to a bad…read moreprint head they said.... but for a print shop to not realize until i came back, And then try to say it was the photo I sent them and not their fault.... was not good etiquette for a print shop They did return and re print the image on different paper which was better but offered no discount. Im sure regularly the Prints are fine here...... but attention to detail is a big part of printing.

Amazing service! they stayed open late for us in order to make sure that our order was printed in…read moretime, despite us submitting the order just before closing. Their space is comfortable and inviting, and their work and customer service top notch! Could not recommend them enough to anyone!

Vancouver Photo Lab in Port Coquitlam has done two canvas prints for me that turned out…read moreExcellent!!! We emailed the pictures and it was So Easy and was done Very quickly. All the staff are So Friendly and Helpful and we are So Pleased with our canvas prints for our family room!!! The colors are bang on and So clear, I would Highly Recommend them for any picture, canvas or photo job, they do Beautiful work in everything they do!!! I Love going in there and seeing all the Beautiful work on the walls in their building!!! Thank You, Brenda Tripp

Passport photos taken and reviewed with me for my selection . Great pricing. Great customer service.read more

Good timely professional service. I would recommend Regal Photography if you need professional…read morephotos.