No recomiendo este negocio de joyeria Tienen precios…read moreelevados, mal servicio al cliete cuando te venden un reloj y regresas a venderlo. Se niegan a comprartelo, para no verse obligados a darte un buen precio por el reloj q ellos mismos te vendieron. No recomiendo Grimal Jewelry

I'm reaching out to provide feedback regarding a recent experience at your Hialeah location. I…read morevisited the store to have the battery replaced on my watch. Unfortunately, I had to return later the same day because the watch had stopped working shortly after the service. Upon returning, I was informed that the store did not have the proper tool to tighten the back of the watch, and I was asked to leave it overnight. When I came back the following day, the watch still wasn't working. I was then told I would receive a refund for the battery replacement, which I appreciated--but the process of picking up my watch and getting the refund took almost an hour. During that time, multiple employees were trying to figure out how to check me out in the system. I had to ask several times to speak with the manager and to simply have my watch returned. The entire situation was incredibly frustrating, especially considering the watch is worth over $500 and the battery service was only $30. The lack of preparedness and urgency from the staff made the experience even more unacceptable. I'm sharing this not just out of frustration, but in hopes that it can be addressed so future customers don't go through something similar.

They are very polite, work fast. I go there with battery…read morerun watches and they always do it in the spot.

The tall long haired young man has horrible customer service skills and a nasty attitude. I simply…read moreasked him a question and he told me to get lost do not recommend.

Highly recommended Sasha was super nice and patient with me…read more Recommended Star of David neck less I also bought a tennis bracelet The prices are great you can make a great deal with Sasha or Mike . Very responsive with great altitude Quality jewelry and super nice display . Highly recommended Definitely will buy again.

From the owner: Walk in or schedule a private appointment today! Elevate your style with luxury watches and…read moreexquisite diamond jewelry. Don’t miss our exclusive showcase!

Rays Jewlery is the ONLY Jeweler I do business with. Not only is the Owner, Ray, extremely…read moreknowledgeable and kind his staff are just as delightful. My most resent purchase left me over the moon happy; a customized monogram necklace. Secret: get on their mailing list and you'll be the first to know about their sales.

I went here to get my fiance's wedding band re-sized. It was a bit complicated in design, so I was…read moreworried about how it would turn out, since it had to be sized up. They did the work same-day, it was $65. I came back, you couldn't even tell where they cut the ring and re-sized it. Beautiful work. I also come here for my Pandora charms, and the girls are very sweet. They're also bilingual, which is nice.

Fernando and the rest of his team always take care of me and truly treat me and my fiancé like…read morefamily! I wouldn't want to buy jewelry from anyone else! I recommend him to anyone that wants to feel safe and taken care of! Richard's is the best jewelry store you can find!

I've been going to this jeweler for over 6 years and have purchased many beautiful pieces over the…read moreyears. Fernando the owner has built a trusted relationship with me through his honesty, professionalism, and exceptional service. He is always incredibly helpful and has made what seemed impossible possible, often in a very short amount of time. The quality of work and attention to detail are outstanding. What makes this place even more special is that it's a true family business. His wife, daughters, and every employee are amazing, welcoming, and always willing to help. They make you feel like family every time you walk through the door. If you're looking for a jeweler you can genuinely trust, with excellent customer service and beautiful craftsmanship, I highly recommend them. After 6 years and many purchases, I wouldn't go anywhere else.

Small jewelry shop located in 49 street in Hialeah . You walk in and feel safe/secure . They have…read moreseveral locations throughout south Florida. They offer the best pricing and choices for "cuban gold link chains" . The manager Jose assisted us and was very kind , excellent service ! Below pictured complementary water bottles and samples of chains , which prices are negotiable !

Fuimos a comparar unos anillos de compromisos y se le callo la piedra principal 6 días después. Se…read morean demorado más de dos semanas en reparar el anillo. Cuando fuimos a comprar los anillos había un cliente que fue a quejarse de lo mismo pero no le hicimos caso y me arrepiento. las joyas son de muy mala calidad y se rompen. vayan a otra joyería que Ariel joyería no sirve. worse jewelry store ever. save your time and money.

I've purchased a two chains (2mm and 5mm), 9 mm bracelet and 7mm ring. All 14k, all Miami Cuban…read morelink. Quality is superior, service exceptional, price is best. Kudos to David and team, they aim to please.

Horrible Customer Service. They will lie and deny. Watch out for the upcharge. Very unprofessional…read more AVOID AT ALL COST!!!!! Long story short they gave me someone else's CAD file when I sent them my own custom pic. They sent me 2 designs as far as details on how I wanted my pendant. Instead of saying my bad I misheard or misinterpreted what you were trying to convey, he says " you liked the details on that one so that's what I made". Make it make sense, I sent you MY PIC multiple times. Let's back it up a bit. I called once a week trying to get it done so that it can arrive with my chain. I even left my phone number one day after unsuccessfully trying 3 times in 1 day. "He left for the day, he'll be back monday". I called monday from my job and cell phone and as i'm calling he's emailing me saying "we're busy we can't answer the phone" but you see me calling to address the situation and you have time to email and service customers instore. Make it make sense.I paid $15K in total. Here comes the upcharge "oh 31g only fills the back you are going to need at least 60g to fill it out". I would've paid an additional $2800 for that. I say that to say this. Respect, Honor and Integrity goes a long way. Yes I canceled my orders. I WILL NEVER ORDER ANYTHING FROM THEM AGAIN.

En el corazón de la ciudad, se encuentra un santuario de elegancia y lujo: Five Star Jewelers. Con…read moreuna reputación consolidada como destino preferido para los amantes de la joyería de calidad, esta boutique se destaca por su atención excepcional y sus piezas únicas que capturan la esencia del glamour y la sofisticación. En mi segunda visita a Five Star Jewelers, fui recibido con una calidez que hizo que me sintiera como en casa. Alexandra y Suset, dos verdaderas expertas en su campo, no solo demostraron un profundo conocimiento de las joyas que adornaban las vitrinas, sino que también irradiaban una pasión contagiosa por su trabajo. Me guiaron a través de una selección exquisita de anillos, pendientes y collares, cada uno más impresionante que el anterior. Su atención personalizada y su disposición para escuchar mis preferencias hicieron que la experiencia de compra fuera completamente gratificante. Al finalizar mi visita, me marché con una pieza que no solo reflejaba mi estilo personal, sino que también llevaba consigo la marca distintiva de la artesanía excepcional de Five Star Jewelers. Mi experiencia en Five Star Jewelers fue, sin lugar a dudas, una que recordaré con cariño. Alexandra y Suset no solo me proporcionaron una joya extraordinaria, sino que también dejaron una impresión imborrable de profesionalismo y atención al cliente excepcional. En Five Star Jewelers, la excelencia es la norma, y estoy ansioso por volver a sumergirme en su mundo de elegancia y belleza en el futuro cercano.

Went for a simple battery replacement for a watch. Right off the bat they ask for my ID. What…read more would they need ID for a watch battery? Then they tell me it wouldn't be ready until Friday afternoon (this was Tuesday morning). What?. Then they tell me it would be $25 for the job. Are these people crazy? I've never spent more than $10 to have a battery replaced. Go elsewhere. I assume their jewelry is outrageously priced as well.

Had to get the battery replaced for my Movado while in Miami. Found this place via yelp. They did…read morean excellent job in 10 mins and charged $8 including tax. Highly recommend them.

What pawn shop doesn't buy silver? This one! They didn't even look at my wares don't bother coming…read morehere for pawn purposes