It was an amazing experience! The owner was nice and at front with the products. Highly…read morerecommended!!

My experience at Ariel's Jewelry was extremely disappointing, especially because of the way I was…read moretreated by the assistant manager, Lilisbet. Her attitude came across as rude, disrespectful, and completely unprofessional. Rolling her eyes while dealing with a customer is unacceptable and shows a serious lack of courtesy and respect. As an assistant manager, she should be setting an example for the rest of the staff, not making customers feel uncomfortable or disrespected. No customer should have to deal with this kind of attitude when shopping at a jewelry store.

Not all superheroes wear capes, that's exactly what I think or Ari, his brother, and his business…read more Let me start off by telling my story and then the first sentence will make all the sense... In early June I purchased a well priced cushion cut diamond off JamesAllen.com, one of the biggest online diamond websites. I was told that it would ship to me two weeks later which was perfect because I already booked our sailing trip to the BVIs where I was going to propose. Two weeks go by and I don't hear a peep from JamesAllen so I decide to get in touch. The agent told me that because of the size of the center stone it's going to take the jeweler a bit longer. Ok fine, fair enough. It was a custom order so I figured this made sense. A couple of more days went by and I didn't hear anything so I called back. This agent told me that it was taking the jeweler a bit longer than usual but it will absolutely ship to you on Tuesday. Ok great. Tuesday comes and I don't hear anything so I call them again, this agent tells me that it's still set to ship today. It was 6pm so I asked the obvious...it's really going to ship today this late? She assured me that they ship until 8pm so it will. I asked her to call me whether it ships or not just to confirm. Oh, I was getting nervous cause we were set the leave that Sunday...5 days away. About an hour later I get a call from the head of customer service who very nicely tells me that this is one of the hardest calls he's had to make. Instantly I thought, no bueno. He begins to tell me that from the production facility to the shipping facility (which is one block away) that they've lost the diamond. They don't know if it fell in another bag, order, on the floor, etc. He tells me that he has never had to make this call before. I calmly ask him, ok well can we make a similar ring, thinking he must of more diamonds and some options for me, nope. He begins to tell me more bad news, "I can't make you a new one before you leave either. So I recommend you go local." In the midst of freaking out I started browsing yelp and found Vivid Diamonds. They had nothing but 5 star reviews so figured if anyone could help these would be the guys. They were closing in 5 minutes but I called anyway and Ari calmly answers the phone. I tell him my situation and he was so relaxed. He tells me to send him an email with the diamond and he will figure something out. I emailed him and he calls me back in 10 minutes and says, "man be happy they lost it, you don't want that diamond." He tells me to come in Wednesday afternoon and he will have some options overnighted from the west coast for me. I arrive Wednesday and I'm instantly treated like family. Ari and his business partners are all saying hi and offering coffee and water. The first diamond he shows me is perfect and he stays within my price point! He gets me in a temporary setting for the proposal and built her the perfect setting for when we return. I can begin to express my gratitude for Ari and Vivid Diamonds. He saved my ass and we ended up with an even better setting! I'll cut it short... Cliff Notes: Go here, plain and simple.

Ari and his team are exceptional - he helped create the engagement and wedding bands for my wife…read more The customer service and dedication he's shown every step of the way has been fantastic. Highly recommend this team for any of your jewelry needs!

I went to this place twice and I loved this service, so effective with great prices and everything…read moreso nicely set up. Money who took care of us was extremely nice and patient as he explained all the details of the different things we tried in here. This place is located in the shopping center so parking is definitely not a problem here and the hours of operations are great.

Great service, selection and prices. I've purchased two gifts and had a repair done, great work!read more

EPL Diamonds at Brickell City Centre is a really good jewelry store and they have an excellent…read moreselection of diamonds available. The staff here is extremely helpful and knowledgeable about the diamonds and they are accommodating and friendly to make sure that you find exactly the right piece that you need. I had a really good shopping experience here and was happy with my purchase.

Amazing store with a great selection of jewelry. I enjoyed shopping here and staff is extremely…read morepolite and nice. I will be coming back more and more!

Amazing prices and deals. Very helpful too! Helped me find a chain for my GF and she loved it…read more Really appreciate guys. You're the best!!

Very kind staff! Everyone was extremely knowledgeable, professional, and helpful throughout the…read moreentire experience. Louis especially was fantastic--he took the time to answer all of our questions and made the entire process easy and enjoyable. We had a great experience at Kirk Jewelers and would highly recommend Louis and the entire team!

I've been buying watches and jewelry from Kirk Jewelers for close to 20 years. Everything about…read morethe way they conduct business is first rate. They're courteous, patient and knowledgeable. There's no game playing - just honest and good people doing their best to service customers. There's zero sales pressure and they're happy to accommodate you even if you're only there to browse.

From the moment we walked in the service was incredible. Monica was amazing. It was my first time…read moregoing into a store to look at engagement rings and she took me through the settings and shapes of diamonds effortlessly. I had no clue what type of ring I wanted and very quickly she found one that was so perfect, I could not believe it could be that easy! But the ease was with Monica knowing so much about rings and even showing me what wedding bands would look like with each ring, to get an idea. Her customer service was out of this world and she was so kind. I would definitely recommend this jewelry store 1000 times over.

Looking for a fantastic jewler with amazing customer service? Look no further than Nemaro Jewlers…read more When I arrived at the shop, I was a novice in gemology more specifically in the area of diamonds. From the moment I walked into Nemaro Jewlers, both Alex and Ivett were family. I was clueless on what I was looking for and they took the time to educate me on finding the happy median between quality and affordability. Their efforts were tireless in making sure that the engagement ring was perfect. From patiently finding a setting, and then subsequently assisting with the decision of the center stone I was impressed, and more importantly comfortable with the entire experience. I now know that for any jewelry needs, you have a top-notch experience at this wonderful family owned business. Highly recommended a 10 out of 10 product and experience. Thanks again, Richard

I've purchased a two chains (2mm and 5mm), 9 mm bracelet and 7mm ring. All 14k, all Miami Cuban…read morelink. Quality is superior, service exceptional, price is best. Kudos to David and team, they aim to please.

Very happy to receive my latest piece from DJI. They made the process extremely easy and I'm highly…read moresatisfied with the quality of the Cuban Link. I would certainly order from them again in the future. Thanks DJI!