I cannot say enough good things about this company. They are a relatively new company that has the…read morecan do attitude. They want your business and they work to earn it. All the equipment is new so down time is minimal. People there are friendly and welcoming, if they don't know the answer to a question they will research it and get you an answer. All around a positive experience from start to finish.

I came here twice attempting to rent a plate compactor for a charity event to build a court yard…read morefor mentally ill children.on the first try I was denied and told to go online and fill out a credit card verification form. We did that and provided a copy of the driver's license.it still wasn't good enough and we did not get the tool.did not live up to their name ez tool rental.horribke customer service

I have also suffered from this company. I rented a trailer from them for a month, but it literally…read morefell apart with absolutely no load. I had to buy three wheels and material to make the ramp. Their unloaded trailer bounces like a ball on the road and therefore falls apart on its own. Because of this, the trailer springs fail, causing the tires to wear out intensively. When I was towing this empty trailer, one of the ramps flew out of a special pocket and got lost somewhere between South Dakota and Nebraska. I spent a whole day looking for this ramp and drove at least 500 miles but could not find this ramp. When I asked Mr. Ryan Avery for another ramp, he refused. Obviously, the ramp was lost for one reason only, because the ramp pocket could not hold it. I tried to buy another ramp but all the other ramps didn't fit this trailer. Then I bought material and welding equipment and made another ramp myself right in the garage of a client who had his car transported. Also Mr. Ryan Avery refused to refund all my costs for this trailer. When I demanded to replace this trailer with a serviceable one, he agreed. However, when I brought him his trailer to Texas, he accused me of breaking this trailer. Also, Mr. Ryan Avery, $883.36 from my debit card for allegedly breaking his trailer. He also accused me of breaking the jack, while he himself, driving the loader, drove the unraveled trailer jack onto the curb, which made me hear a loud sound from the jack hitting the curb. I am now suing Mr. Ryan Avery for $3,274.47. I also ask the court to recover from him for all my suffering with this trailer moral damage at the discretion of the court. It's not that Mr. Ryan Avery gave me a trailer full of junk. The fact is that he literally left me with a problem that arose through his fault. At the same time, he said that it was my fault that I signed the contract and did not point out the shortcomings of this trailer before signing the contract. I don't want other people to suffer like me. Therefore, I highly recommend Mr. Ryan Avery will continue to show respect for people and will not give up his direct duties to monitor the technical condition of his trailers. I bought myself a similar 36 foot trailer from the Appalachian brand. The axles of this trailer are located closer to the middle and therefore they are more pressed by the weight of the empty trailer. Therefore, the empty Apalachi trailer does not jump and does not self-destruct, unlike toolrent trailers. Therefore, I also recommend Mr. Ryan Avery stop renting his trailers to people. If he wants to continue leasing his trailers to people, he should make other trailers. In trailers, the axles should be installed correctly, that is, closer to the middle, so that the empty trailer does not jumping during towing and does not self-destructing. With all due respect, I strongly recommend the management of tool rent to read the book Complaint as a gift https://www.amazon.com/Complaint-Gift-Customer-Feedback-Strategic/dp/1576755827

Do not do business with these clowns. I reserved a trailer for pickup the next day. Talked to them…read morethat night and the next morning before leaving they said everything was good they would be waiting. I drove three hours only to show up and find out they had rented it out from under me. Their explanation was someone came in with cash. Terrible business practices. Save your time and money and go somewhere else. Oh and the best part they kept $38 off my payment. I would give them zero stars if I could.

Great company with kind people. I love this piñata store. The most unique piñatas out there. If you…read moregive them enough time they can custom make your pinata. You just have to send them a photo of what you are looking for. They did this for my son's birthday. He loves Robin and in most cases stores only carry Batman. My son also loved Legos so they were able to create a Lego Robin character. It was as big as my son and he loved it :). And honestly is was too pretty to break but of course the kids had fun smashing this wonderful creation. I would totally recommend this place for the piñatas they have in stock or a custom made piñata.

We hired A&E for our son's graduation party. They provided tables chairs and a tent for our guests…read more They came early to setup and were very communicative on making sure we were ok with arrival times etc. They were so helpful because when I saw my backyard setup it looked amazing. I was blown away. Their tables, chairs and tent were so clean. They looked brand new. Many others bring tables that look disgusting or chairs that are bent and falling apart. A&E is the real deal. I felt like they really cared about our party and weren't just collecting their money. They asked us where we wanted everything beforehand and even had some wonderful suggestions. They have the experience to really give some great suggestions. The tent was beautiful and even had lighting for our guest. It looked awesome at night. They even setup a nice thick feux turf under the tent that looked so clean. It's these little details that make A&E stand out from their competitors. They also were very quick in pickup and so respectful of our time and yard. Thank you Eunice for the fantastic customer service. You made our event so beautiful and special. You have a loyal customer for life!

Thought it was booked to find out the next day it was not and had to rebook by giving the guy on…read morethe phone all the details again for a 5 galloon fountain. The unit did not work right. Yes, it turned on but never sucked up the liquid right. Just got very slow flow a little faster then drips out of the unit. Asked for a refund and no luck. They said it worked. We booked it for a caterer that used one many times in the past (from another company) so not new to these units. They placed more liquid in the unit just to make sure this one does not have to be filled to the max for it to work and filled it up still no luck. Poor costumer service. We will update this if they do refund.

This company is running a scam! They charge $45 damage waiver that covers NOTHING. When we asked…read morewhat it covers they wouldn't answer and got angry and offensive. I'm calling BBB. I'm disappointed... I'm a home builder and I'll never rent from them again. Please read reviews on google that also say they are renting out damaged equipment. I want an investigation done on this company.

Holt/Cat Plano Road, Garland, Texas Monday March 20, 2023 @…read more5PM, Closed per their Operations. I had a flat tire today and not a service station close, I pulled in. I said I have a strange question? My tire went flat, w/o hesitation the man behind the counter said no problem, I can help. Not only is this country suffering from No Customer Service skills, another employee came over and helped as well!!! These guys are Incredible humans and know what this Country was built on. Thanks, Chris

Holt Cat in Dallas equipment rentals are always newer…read moremachines and well serviced. I will never go back to any other equipment rental company after such a great experience.