Great customer service even on a day they were short handed. This place was really busy today and…read moreI was in the market for a new leaf blower. The gentleman who was there working the showroom was slammed and had multiple people were waiting but he kept his cool and handled everyone in the order we all came in and never made anyone feel rushed. Once it was my turn he guided me to what I am sure will be a great choice for me!

Thank you for your response. But again I was told that "Yes, we do service Powersmart gas powered…read moremower " Yes, after all the hassle I was told to take it to another location. Yet, again when I did call..the gentle men was upfront and not misleading unlike the individual at Richardson Saw & Lawnmower Company. I would greatly appreciate it it if you talk with your Service team and retrain verbally on what types of lawn equipment " Is serviced " to keep from having another customer wasting their valuable time. Thank you

hands down the best shop to get your heads and piston surfaced and retouched i go to this shop…read moreevery time i need heads resurfaced or new valves to be installed they have great prices and always are ready to help you out. the owner joe is very polite and welcomes all your parts no matter how bad they are and leaves them looking very nice

Resurfaced my flywheel in short time. Underpromised and over delivered, not many business can do…read morethat. Will definitely use them for more work

Where to start with pauls shop. I guess i'll just start from the beginning. I've tried 4 different…read moreshops in the rockwall area as well as a mobile repair service. I have some acreage and we have a pull behind brush mower (briggs). In addition we have craftsman or briggs and stratton based riding tractors, push mowers, trimmers etc. My first experience at Pauls wasn't 5 stars, it was a bit lower as a result of their front counter gent. An older fellow that was pretty curt and a bit abrasive when i came in explaining i had an issue with a bolens tiller. Before i could get finished i was cut off and told they dont work on bolens. Fair but delivery needed some work. Fast forward a year later i had a craftsman riding mower go up (locked cylinder). I took it to pauls and he gave me a LOT of advice on how to get it back up and working and where to draw the line on fixing vs replacing the aging mower. We ended up replacing but not after some talking to paul about what he serviced. You see it made an impression on us that he was willing to look at the mower (not just brushing over it, but really looking at it and trying things). So we bought our next mower based on his recommendations and what he serviced. You see after the encounter with the front counter gent we (as i said shopped around). I took my mower to royse city lawnmower only to be told that the back log was pretty long (2 months) after being told it would only take a week. My brush hog sat in the rain for a month before i caught them in a lie in that they couldn't find the part it needed. So i hauled out of there fast. Four brothers is as expensive as a Ferrari repair shop and the mobile guys are impossible to get to return if they didn't do the job right the first time. Since all that fast forward another year. I stripped out a spark plug in the riding mower. Took pictures and took it to paul (who now mans the front counter as well as repairing) He looked at the pictures and sent me home with his personal thread tap, gave me instructions and let me retap the threads. His personal tools folks. Next i took the brush hog to him for a tune up. He tuned it up and although they dont service the platform just the briggs mower, he took off the blades sharpened them and also put the blades back on the correct way (so they swing when hitting something big) as apposed to having fixed blades (as they were from the previous owner). AND he sharpened some chain saw blades for free. People i went in for a carb tune up...... Last, pull start went up on the brush hog, he re-ordered and when we got it in, it didn't look like the bolt pattern would match. Instead of running my credit card (i hadn't paid for the part yet...) he sent me home with it and had me install it before i even paid. Folks, this is that hometown trust and service you want in a service such as Pauls. And this is consistent over years of going to them. I'll forever be a customer. You should too.

THEY NO LONGER DO REPAIR. as of 2020. Sell only lawn mower parts, and cords of wood. No one in this…read morearea to take your mower or chainsaw for repair.

My experience has been good for the last 20 years that I have bought mowers and weed eaters from…read morethem. I buy the Toro and STHL brands from them. I usually wait for their sales. The quality of the machines are 4.5 to 5 star especially in the commercial brands. Good value for the money.

The only place in the area who had what I needed to enable me to mow today!!! Great Service, fair…read moreprice for same day service. Thank you!

Great small engine repair service on a power washer. Turnaround time was very fast and the price…read morewas extremely fair. Excellent customer service. Highly recommend.

This company does very good work and is very thorough. I have used them twice with excellent…read moreresults on a mower and a generator.

I called CJ because my generator wasn't working during the recent ice storm. He was able to come…read moreout in two days (the roads were impassable). Two days later slipped and slides his truck to my house (the roads were better but still slippery). He quickly diagnosed and fixed the problem. He also changed the for me because it was due. He was prompt, friendly, skilled, quick, and the price was fair. Highly recommended!

CJ's Mobile Mechanic is GREAT. CJ is a hard worker and a nice, fair & honest guy. I will use him…read moreagain in the future. Gretchen Wood

8-28-2026 UPDATE TO PREVIOUS REVIEW: Well, they made it right. After yet another phone call,…read moresomeone must have realized they'd dropped the ball. It's fixed. They waived the $200 repair bill too, which was not what I was going for. I totally understand that even brand new stuff can have issues, and I am prepared to pay. But after how long this took, I do appreciate it.

Been going here since the early 2000s. They've been very helpful throughout all the years. There's…read moreother suppliers closer to me but I take the drive just because of the trust and respect I have for them.

I highly recommend Tony!! He was able to get out to me two days after I called him. That's…read moreimpressive. The other company that I have used in the past said that June 5th was the earliest that they could possibly get me in. I have a Cub Cadet Zero Turn that kept dying out. I had replaced a lot of parts on it, they were needed anyway. It had been setting for about two seasons due to health. I had it running and then all of the sudden it started dying out. Tony came to the house, rebuilt the carburetor, and several other things to get it running. He was very good at diagnosing the problems and fixing them. After he was done, I was able to mow both front and back yards with absolutely no problems! It runs great now!! All this was done at a very reasonable price. Thanks Tony!!

Another outstanding service by Tony on our lawnmower. This time I opted for the mobile service;…read morelast week completed with the usual high quality and high value results. And, i learned more about the state of gas lawnmowers today (a lot of plastic parts, and few choices). Do not know we would do without Tony's incredible services! Thank you!