I have hired movers in the past and I thought I've seen the best, but these guys are simply next…read morelevel and at a very competitive price. If you can book these guys, do it. We were actually referred to them through U-Haul. After 10 years it was time to move out of a 1400sf 3br+, 2ba house. I guess we had a lot more stuff than I thought as the truck we rented ended up being completely packed from floor to ceiling (and front to back) using what I can only describe as some amazing pro Tetris skills. These guys took a look over the house analyzing everything that had to go into the truck and maximized the space efficiency at speed. It didn't matter how big/heavy/awkward the furniture - these guys worked together to make it happen at blazing speed. Stairs were not a problem either. I've moved a few times and I'd never seen anything like this especially for the price. I even hired them for a 2nd job of removing the 10 years of accumulated junk that we weren't taking. I will most definitely 100% hire these guys again and recommend them to anyone looking for a moving assist.

Busy Birds helped me move across town and did a great job. The two guys (sorry, I forgot your…read morenames, fellas) were professional and personable. They worked carefully and efficiently. I imagine they're great at Tetris because they filled the truck to the brim with 1bed/1bath + garage worth of stuff with 0 damage. The whole process from loading, to transport, to unloading took just under their 3-hour minimum (I was expecting 4). Would recommend for your moving needs!

Vacation rental cleaning was very poor. Showers were not clean, beds were not made. Repeated…read morephone calls and messages for services were not returned. I cannot recommend this cleaning service, at any price.

By far the worst cleaning I've ever had. My home was already pretty clean before they came, they…read moreagreed to this when they came by for an estimate, yet they made my home feel dirtier after they left. Items were moved all over the house. The windows, base boards, and parts of the floor were not cleaned at all. I didn't think i needed to stay and watch them do their job but apparently that would have been smart. For $200 the cleaning was 1000% not worth it. They also showed up an hour late. When i texted them a day after the clean saying i was disappointed in the cleaning i got zero response. I absolutely would not recommend.

I relocated to SLO from LA. Since I could not find suitable housing in time, I had to put my life…read moreof stuff in storage, and the prior movers really packed everything in like sardines. In the meantime, I needed movers to extract a few items for my temporary housing set-up. Not knowing anyone out here, I asked Broad St Storage (who I also highly recommend) and they put me in contact with The Moving Experience. The 2 gentlemen assigned to my job were friendly, courteous, and had the utmost respect for my property. It wasn't easy getting the items I needed out, but they managed to do it with precision and care. While the move here was stressful, I'm so glad to say my dealings with The Moving Experience were anything but.

I rarely write online reviews, but I feel obligated to share my experience to protect others from…read moregiving this company money for their move. This was by far the most unprofessional and abusive moving company I have ever dealt with, and I implore you AVOID this company at all costs. If you want your items and furniture to be taken care of and arrive UNDAMAGED or ARRIVE AT ALL (as they did not for me), HIRE ANY OTHER MOVING COMPANY!! They do not care about you or your belongings. Here's a snapshot of my experience: I hired them to move my belongings from San Luis Obispo to San Francisco. From the very beginning in San Luis Obispo, the movers did not use blankets, padding, or any materials to meaningfully protect my items. I watched them place my dresser, nightstand, bed frame, and other wood furniture DIRECTLY onto the concrete sidewalk, then stack everything in the truck bare. By the time my items were delivered in San Francisco, nearly every major piece of furniture was damaged. My dresser and nightstand had multiple chips and scratches, my bed frame and headboard were gouged, my refrigerator had a large dent, and my picture frames were scuffed and chipped, and ripped, some of them irreplaceable. In addition to the damage, some of my belongings never arrived. My rug and lampshade are still missing to this day. During delivery, the movers also brought out items that did not belong to me, including a mattress and multiple framed pictures. I informed them immediately that the mattress was not mine and it was removed, but I was left with another customer's picture frame. This raises serious concerns for me about how customers' property was being handled. The most egregious part of this move occurred during delivery in San Francisco. After the movers arrived, saw the apartment, and began unloading, they did not raise any issue or mention any additional charges. However, halfway through unloading, they demanded an additional $412 via a Change Order and refused to continue carrying my belongings upstairs unless I signed and paid immediately. I was told my items would be left in the lobby if I did not agree. This happened in the middle of the move, after a significant portion of my belongings had already been brought into the apartment. I felt I had no practical choice but to sign in order to complete delivery, and I believe the way this fee was imposed mid-move was misleading, coercive, and improper. When I politely pointed out some of the damage, one of the movers, became hostile. He shouted at me, saying "F*** you man, I'm done," before storming out of my apartment. He left my mattress lying on the floor and the headboard loose and improperly installed. The other mover offered minimal help before also leaving, but the job was incomplete and I was left to deal with the situation on my own. After the move, I tried multiple times to reach the company's manager, Kevin, who was my main point of contact. I left several voicemails explaining that I wanted to discuss the serious issues I had faced. He never called me back--and has yet to do so. Adding insult to injury, before all of this, when I asked to reschedule my delivery from Sunday to Monday, which happened to be Labor Day, the company agreed no problem but sent me a text saying, "Yes, we can do that, no problem, but please tip our guys well as they'll be giving up their Labor Day." Asking for a tip in advance of service is highly unprofessional. I would happily tip for a job well done, but this could not have been more of a disastrous move. In the end, my total charges increased from the original $2,100 "Not to Exceed" estimate to $2,500 after the mid-move Change Order. My belongings were damaged and some items were missing, one of the movers verbally berated me and left the job incomplete, and I was required to sign and pay an additional fee in the middle of unloading in order to complete delivery. The company has since failed to meaningfully communicate directly with me. I have filed formal complaints with the Better Business Bureau and the California Bureau of Household Goods and Services. This company's conduct during my move was reckless and abusive, and in my experience highly misleading. If you value your belongings, your money, or your peace of mind, I strongly recommend choosing another company. I have attached photos showing the lack of protection and the resulting damage so others can make an informed decision.

It truly pains me to leave this review If I could leave negative stars, I surely would. I hired…read moreTim to clean my home, not to school me on the finer points of my pack rat psychosis. On Maretes last day, she left a half an hour early, stating "If the job is done, we leave," do those bathroom pictures look like a "done" job? The tub water wouldn't drain until the following day! I had to have a friend come over & drain it! And let me tell you this, Tim will never say a bad word about his employees, but he's gifted at taking a condescending tone with clients! I have so much more to say, but I'll just leave it at this. Nuff said.

We "hired" this company in early July. We met the owner and the cleaner who was to work in our…read morehouse. She was promised for a "deep clean". July 8. She didn't show. I had to call to find out she was sick. We were promised a cleaner July 15 "for sure". July 12 I received a TEXT (unbelievable) saying the cleaner had quit and they couldn't clean our house - setting us back at a critical time while preparing the house for sale. Apparently under-staffed.

Someone may have access to this account that is not Victoria or Delia. I used the yelp project…read morefunction and asked about cost for cleaning a house I had just moved out from. The account replied $20 and when I asked for clarification (since that is unreasonably low) the reply was sarcastic and unhelpful.

Didn't show up, 2 times! Frustrating, especially when in the middle of a move to have additional…read morestress of time wasted.

Great service for a reasonable price! Flexible with scheduling, which was very helpful since I am…read moreworking full time. They offered an estimate based on my description, but when they came over to see the place in person, the quote ended up being much fairer. I hired them for a kitchen deep clean + baseboards, and they did a very thorough job!

Price Gouging and a Rip Off! I have a 4 bedroom home and my quote was $1,200 to clean for 4 hours…read more I asked if paying cleaners $100 was normal and I never heard back. What a joke!

Now owned and operated by Vital Records Control. I have had problems with VRC billing as their…read morebusiness department is consistently working to overcharge for services. Fortunately, I keep my records. I was currently renewing and they state I owe from May of 2024. During the summer of 2024 I proved them wrong and I am now waiting for a response from Evelyn Leon as I have requested a history of accounting activity. I would choose a different service going forward. I will post the outcome of the current drama.

Immediately after the acquisition, we immediately contacted VRC to terminate our service (which was…read moreautomatically absorbed from DocuTeam) by phone and by email. I listed the reasons in my 1st review above. For the past almost 3 years, we keep getting invoices mailed to our office billing us for a non-existing service. We have called, scanned, faxed, and emailed different departments, different employees and supervisors over the years, confirming that we are not a customer and attempting to stop further invoices. Still, more invoices keep showing up. We had to submit a complaint to better business bureau. If this is evident to nothing but the internal chaos in their billing alone, we are glad that we have never used their service.

The most responsive and courteous junk removal business you'll find in the area. Highly recommend…read morethem to anyone looking for the best value, quality, and promptness! Very friendly too!!

Quick response to bid a yard cleanup. I walked the property with him and discussed at length what I…read morewanted. He said he would send an estimate. When I didn't get one, I inquired and was ghosted. Perhaps the project was beyond his skill set, but he could have said that. Unprofessional.