I waited to post about my experience so I can give an honest review of how the lessons and techniques learned can be applied to an actual job...
First, Janice did an absolutely amazing job in preparing us mentally for the atmosphere we are going into. The first day when we greeted each other she asked, "How are you?" My reply was a dull and lifeless "not too bad." Right away she was on the prowl to teach. Expressing her views of how the interaction must be uplifting and energetic. Which, I can say, is 100% true. I've kept that first time meeting Janice in mind and have noticed how much the customers latch on to the energy.
Next, Janice covered quite a bit about customer interaction and working as a team with either bar backs, servers, and other bartenders. I have been working with a bartender that have little to no experience, and the flow of the bar is greatly affected. The communication and key points she gave really helps when working with the experienced. Something as simple as "behind you" can avoid a quick turn and bump which would equal a spilled drink and starting all over.
After this, I considering the amount of time drilling the drink recipes, the acronyms learned to remember them, and the presentation of the drinks being made. This time was of great benefit to make the customer see you know what you're doing. When the common drinks are ordered, you'll easily be able to mix it quickly because of the time spent studying and practicing. I worked with someone that had no clue how to make a drink, a common Sex on the Beach, and they quickly tossed me the customer to avoid the problem of telling them they didn't know how to make it. This worked out well because the customer was happy the drink was made quickly and tasted great which she in returned gave a generous tip and returned for 2 more.
Then after graduating, I began looking for employment and utilizing the work assistance or job placement with Mallory. Before I signed up, I was told it's assistance only, not a guaranteed job. Which is exactly what Mallory did. I got the requested weekly updates and the assistance in adjusting my resume to fit the bar format. The communication was quick and the leads were accurate. As suggested, I also looked on my own and ended up applying to multiple businesses and was offered a position at 4 different businesses. I am currently working full time at my day job and have 2 bartending jobs. I put in a lot of effort to learn everything I can and it paid off.
Finally, when working with John he was very accurate in his promises and guarantees. He was straightforward about the job assistance. He kept his word on what our arrangement was. There were no surprise costs added on. All of this made me feel comfortable in giving my recommendations to friends and coworkers to attend this very educational program. Anyone willing to put in the work to learn will do well.
I sincerely thank you, Janice, for all of the help you've given me. read more