I first ran into William & ABC years ago when I was in nursing school. I made the mistake of buying a used BMW 325i manual with about 200,000 + miles on it- and yes, I know, who would ever do that? Well, Me!! Upon buying the car, the previous owner told me she had always used ABC Automotive for maintenance & repairs. Boy.....I should have paid attention to her then. Maybe a couple of months after owning the car, one AM, I went out to leave for school. It tried to start, then backfired & spit out some exhaust and that was it. It stopped even attempting to start. Luckily, my farther, may he Rest In Peace, always told me, "Keep your AAA membership up to date." So I called AAA, they showed up and asked where I wanted it towed. In the back of my head I was thinking ABC, but said "well I'm not sure but I have a place in mind." The driver then said, "you ought to have it towed to ________." Because I don't remember the exact name of the place, I won't say it hear but the title had European in it and it was in the SOMA district. He said they are a AAA backed shop and work on BMWs all day long. I agreed. Fast forward 4 weeks later and I still didn't have my car back. I was being given the run around big time. I finally contacted AAA and explained what was happening & that one of their drivers directed me to this shop to begin with. Less than a week later, my car was "fixed" & ready to be picked up. I got the car & didn't have it a week until the exact same thing happened. Rather than have it towed back to the previous mechanic, I called AAA and explained the situation. In the meantime, I called William @ ABC, told him who I was & who I had purchased the car from. He immediately acknowledged knowing the previous owner well as my beater beemer. He agreed to have my car towed to ABC for a second opinion. AAA also agreed to let my car be towed there and pressed the previous shop to give me a refund. William worked tirelessly to diagnosis the actual problem, spoke to AAA on my behalf for my ongoing complaint against the other shop. After that, he became my mechanic & my boyfriend at the time, was so impressed, he started using William as well. In the years that have followed since 2005, I continue to recommend ABC to anyone that asks. This review is long over due. He has taken care of both of my Mini Coopers I've owned since then. He recently had to give me some bad news about my car. It's requiring me to do some thinking and consultation with my brother to decide what I should do. He's been really patient with me through this and didn't demand that I make a decision within 24 hrs as to what I wanted to do. I still don't know for sure. You know how it is when you love a car but are on the fence about putting another $3000 grand into her. Just want to put it out there, this mechanic is honest and despite what I decide to do with my current Cooper, he'll remain my mechanic. Judging by my bad taste in reliable cars, I'll continue to need him! read more

ABC Automotive has a new location. Same amazing service and getting out of the Tenderloin is an improvement for the owner and customers!!! William is the best. I've had mixed experiences with other auto repair shops but the service I get at ABC is what he would do for his own family. Always fair and reasonable, repairs are explained in detail, and approved before work takes place. read more

I've been taking my cars to William/ABC since the mid 90's and am sure that this is why my cars last so long with no issues. My current car is 23 years old and runs perfectly. I now also bring my company vans to him for maintenance and repair. If everyone had a mechanic like William in their life car ownership would be a great experience for all! He doesn't see his role as someone who fixes your car, he sores his role as ensuring his customers have reliable transportation. read more

William and his team are amazing! Definitely the most honest, selfless, and customer focused repair shop in San Francisco. I brought my leased car in to get the check engine light looked at before returning it. William fixed me up quick! read more

We drove from LA to SF for a "vacation" and realized that our SUV wasn't running optimally. We went to ABC Auto first thing on last Tuesday morning and they were so amazing and right-priced for their work. They were efficient and honest, which you cannot say about many auto repair companies. I HIGHLY recommend this place if you have an auto issue! read more

We have been using William and his team for over 10 years and they are the best. Very honest, reliable and just good people. We moved to another area and we hope we can find a good mechanic like the folks at ABC as we never had better service before. Our car always seemed happier when we left his shop :) read more

I wish I could give 5 stars everyday, for the rest of time. William and the team are incredible. With all due respect, that guy that ranked 1 star on here for not changing transmission fluid is out of his mind. I moved to the city in 2014 and was recommended to ABC by a family friend. I cannot be happier with the service and care they have taken with my car. I have found "my mechanic" for as long as I live in CA. read more

where's the 10 star option? I am updating my review because William and his team continue to be who I rely on for my mechanical needs! I have brought in my 2013 Volkswagen for the past 5 years and over 50,000 miles have been worked on by this team. I have had the option to doing my maintenance at the dealership but I like supporting local businesses. Boy am I glad I was referred to this place. upfront pricing convenient location to public transit Business has been around for a while they will make time for you and your car will be done the same day friendly and knowledgeable solid clientele humble! Thanks William and your crew for the great work. read more

William is the best. They're honest! Ever had a repair place tell you what you DON'T need? If not - you should go here. I've taken a variety of cars here since 94ish. My boss at the time made this recomendation when I needed some work done "He's been keeping Tommy Turcell going for long past his natural life span." On my most recent visit for breaks, I was told "we did you rear breaks, you've still got 40% on your front." Wow - most places would just do them all & charge you anyway, esp if you're a girl. I also used the auto body shop upstairs (don't know the name) and they were great. Didn't push me to fix other SF parking dings - but did paint them for me so they wouldn't rust. Touched up some of the dings I said I'd wait on for free! read more

ABC Automotive is AWESOME. How many auto mechanics can you say that about?!? They are honest, hard working, and WILL NOT try to hustle you to buy or have things done to your car that you don't need. Will and Chris are super cool and really care about you and your car. Yes, they are in the Tenderloin....so when you leave your car there and walk to BART to get to work you have to walk through the crazy people and the drug dealers. But having work done on my car by people I trust? I'll take that walk. read more

I am beyond happy right now I just got my first car in over 8 years from abc motor credit in Bedford and I got my dream car and I worked with Henry he was so helpful in getting me exactly what I wanted the process was easy and painless read more

William is great. I have been taking my car to ABC for years. They have changed failed coils, replaced old engine parts, fixed windows. William is always able to take the car next day and returns it quickly. His prices are fair and he is very transparent with work needed. read more

These guys did an awesome job on my car, fast honest and efficient. My car was done at the time they said. I would definitely bring my cars back and recommend this shop to anyone. read more

My Mazda was overheating and was leaking green liquid. I brought it in and it turns out it was a fatigued clamp on top of the hose. William cleaned the clamp, replaced the fluid and didn't charge me for the labor. ABC Automotive is honest, friendly and professional. Had the car been in worse shape I'm confident William would have fixed it at a reasonable rate! He's a nice mechanic and I plan to tip him for his generosity! read more

You have found your new mechanic and need look no further! William is far and away the best and most honest mechanic I have ever known. He and his crew have always been able to accurately and specifically diagnose any problem I have brought their way and if something needs fixing they will fix it, quickly, expertly, and at a fair price. They are kind, courteous, professional and full of integrity. I have been going to ABC for over ten years and they have never let me down. You would be crazy to go anywhere else. They are the best! read more

I cannot say enough in support of ABC Automotive. They are incredibly honest, personable and professional. I had taken my car to another shop (Royal Motor on Howard) because my glove box latch was broken. They told me I needed to replace the entire glove box: $575. A friend recommended ABC, and when I went there they said I only needed to replace the latch ($65). Service there was incredibly fast and both William and Chris were very attentive. I will definitely return here for future servicing. read more

This place is great. I went here last week for new brakes and rotors on my Audi A6 and ended up saving about $200 over my initial quote from another high rated garage on Clement (the labor rate at ABC is $110 an hour which is $10-30 cheaper than most garages). Chris and William were straight forward and honest and the service was same day fast despite my early afternoon drop in. Plus the cost was exactly the same as the estimate (-$50 for the current Yelp discount), rather than +10-15% like many shady garages. Note that the 10% discount on all services listed on Yelp refers to major milestone services (60,000 miles, etc.) which is a bit confusing and poorly worded but they cut me an additional break anyway so it was all good. They also told me of initial wear on my suspension bushings and told me the effect and that there was no immediate need to replace them, again unlike most garages which want to chalk up more immediate work. I can see why my roommate and another friend have been coming here for years and I will be sure to come back next time I need service and I will refer others as well. Thanks, ABC! read more

William and Anita are the best. Small town vibe in a big city! They are honest, efficient and reliable. So glad to have found and have added them to our family. We use ABC for our company van and will continue to do so for a long time. Thanks!! read more

5 million stars. William is honest, kind, knowledgeable and only does what's need to be done. He actually sent my car to the dealer for something that was under warranty, so I wouldn't have to pay him to do it. He is a knight among men. read more

Taken both of my cars and an old truck here for service over the past couple of years. What a find. Will is great. Best auto mechanics in the bay by far. Reasonable and honest service fees. Thank you for all your help! read more

ABC auto rocks! Honest. Professional. Kind. William and his staff deserve 4 stars... every time Thank you William. read more

I have a new car under warranty so I know long need William's services... but I wanted to leave a review anyway! He is a top notch mechanic and always went the extra mile for me and my extended family. Williams was always very transparent about what was necessary and what can be delayed. Also did a good job helping me figure out cost vs value of old car. Kept my 3 series BMW running great right up to the point where he advised that the math would be better to trade-in and buy a new car... and then gave me advice on new cars knowing full well I would have to go to the dealer for warranty service/repairs. That is about as ethical as you can get in this business! read more

I signed up my yelp account just to post my review for ABC Auto. I found my car leaking coolant like crazy and the coolant is boiling when I drove by the Tenderloin area. I filled the car with some bottled water and I tried to drop by any shop I can find, and I ended up a shop called ABC Auto. I was very worried that someone may rip me off because every mechanic knows I had no where to go. Instead, William invited me in very politely and provided me a Very reasonable quote. The leaking coolant hose was ordered, installed, and tested with an hour. I am happy that I found a Great honest mechanics, and ABC Auto will be my mechanic from now on. read more

William was recommended to me by a guy who's lived in the city for decades and known him for maybe 15 years. I took in a converted camper van with some odd noises after having work done in Mexico. He diagnosed everything and recommended I either warranty it or have it repaired when I return to Mexico because it would be much cheaper. He offered this advice at no cost and before he knew I was a friend of the guy who recommended him. I was very impressed with William's honesty and wouldn't hesitate to have him fix anything on my rig in the future. read more

My cars and I have been going to this place for 13 years. William and everyone who works there is fabulous. They are professional, on-time, nice people. You know your mechanic's honest when he tells you to get rid of your beat-up old car and buy something Japanese. I call him for advice on buying a used car and anything car-related, and he's always happy to help me, even when there's nothing in it for him. I will never leave them! read more

It's a huge help to have a mechanic you can trust. I have been going to ABC for years. William is the best as the others have said. He's taken me through the lifespan (initial review, maintenance, "the talk" that signals the end) of a couple cars now and always done right be me. read more

Without a doubt William and Chris are the best car repair people I have ever met. I have been going to them since 1995 and have gotten about 20 friends to go to them as well. They kept Bessie, my 88 Jetta running until 2006 when I finally donated her, still running mind you. They have always been clear about what things I need to fix and what things can wait untll another time and they have done a ton of things for free. They are honest, kind and conscientious, now if only they fixed computers I would be set. read more

William is trustworthy, ethical, and excellent in his work. He is THE reliable car mechanic you have been looking for in SF who not rip you off. read more

We have been going to ABC Automotive since 1999, ever since we have owned a car. They are always honest and have saved us hundreds of dollars in unnecessary repairs. They are friendly and always do the work quickly. They no longer wash your car every time you bring it in, but I can't complain. I love them and will always bring my car to them. They have also fixed things for free. Most recently they fixed the hole in my tire instead of letting it wait until I could take it to Firestone!!! read more

If I could give William and his shop ABC Automotive a billion stars I would! I am new to the Bay Area and his shop came recommended to me and I am so thankful we found this shop! We had an issue with your Toyota and had it diagnosed at the dealership and they quoted me 2500$ to fix the issue. I took my car to William for a second opinion and not only did Toyota want to fix something that was a non issue, the problem was actually something else. Best news is that it does not have to be fixed immediately (sensor) and it will be 1/4 the price for William to fix as what actually needs to be fixed is cheaper than the problem Toyota diagnosed. He was also able to figure out this weird noise that my car has been making over bumps that seemingly no one else has been able to identify. He took the time to explain everything so throughly. Although it turn out my car did not have to be serviced today, William has gained a customer for life! Thank you!!!! read more

I used ABC Automotive for years before moving to the East Bay, and even then some! William is the best! They do a great job and check with you if they find anything additionally wrong, or if the cost may be more than anticipated...They won't do any unnecessary work. They also get the job done when they say they will - and they wash your car for you before giving it back! One time I was late for work and not easy to get to via public transportation, they actually were nice enough to take me...Super nice, honest, great work - can you ask for anything more in a mechanic shop? read more

These guys are amazing. Went in there on Saturday without an appointment to get a busted tail lamp fixed. Came back after 20 mins and they had fixed it free of charge! He said it was his neighborhood discount, since I lived close by. Who does that anymore? Great customer service. Never going to another place in SF. Thanks guys! read more

William and his team are the best! William owns ABC Automotive. He is truly honest, hardworking, and caring. We have been taking our cars to him for probably 30 or more years. For just a little bit of time I decided to use a mechanic who is close to our neighborhood. He did a good job, but I never felt completely sure. So, we went back to William. I know that each time my car is being serviced or repaired William and his employees are doing an outstanding job and doing a very thorough job of checking everything out in my car. Highly recommend and will never go to anyone else--ever! read more

William is the best mechanic you will find: honest, effective, efficient. He runs a tight ship and is a pleasure to work with. If everyone ran their business as well as he does, the world would be a better place. If your car needs work done, taking it to ABC will actually demonstrate to you that the experience doesn't have to be a negative or stressful one. I can't say enough positive things here, but I will keep it brief. Three more words that come to mind: integrity, mindful, cheerful. Enough said. read more

I've been having various cars repaired here for over a dozen years. William and Chris do a fantastic job. Scheduling is always on time, repairs always within estimates. ANd honest: if something doesn't need to be done, they tell you, and "no charge." I also take all my cars here for safety checks before long trips, and I've never had a problem after work done here. It's a tough neighborhood, but that's one way to keep costs down. I've tried other places but over time, ABC has been the best by far. read more

I originally found ABC in a AAA guide book. That was 5 cars back. A BMW 2002, Two VW GTI's, a Scion TC and now a Mini. I should mention the Scion was new at the time and was under a service agreement with Toyota of SF. THEY SUCK when it comes to service. William honored the service agreement so I didn't have to take the car to those A-holes. William and his team have never steered my wrong on anything he has done on any of my cars. He is competent thorough and honest about pricing and service. read more

William is hands-down the best mechanic i've ever been to. He's super-friendly, knowledgeable, fair and honest. Highly highly highly recommended. read more

This place is awesome! William is such a kind, honest, professional and most of all great mechanic. I have taken my 2005 Tahoe to William and his staff on several occasions for repairs. I swear my car would run like it was straight off the showroom floor once they worked their magic. I wish I could give more stars. I strongly and favorably reccomend ABC Automotive to anyone in search of a quality mechanic. They are truly at the top of their automotive game. Thanks a lot. You guys are the best. read more

William has serviced a number of cars for me, including a classic muscle car, a Dodge Durango, a MBZ SL 500, and a 1974 Rolls Royce. All his work has been excellent. He informs me as to what needs to be done, what can wait, and what doesn't need to be done. The pricing is reasonable. When I want to provide my own parts, he's fine with that. His estimates are accurate. When something unexpected does pop up, he lets me know and consults me before incurring any extra expenses. Hew is honest, responsive, friendly, and a pleasure to do business with. read more

This is my favorite auto repair/service shop, bar none. I always trust that the advice I'm getting is honest and fair. William is knowledgeable, friendly, and extremely trustworthy. I brought my car to the shop a while back because the thermostat broke, and William was able to order a part, have it delivered, and fix my car all in the same day. I'll never go anywhere else! read more