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    Charles Henry

    4.3 (150 reviews)
    Closed 10:00 am - 1:00 pm
    Updated over 3 months ago

    Services - Charles Henry

    Auto body restoration

    Bumper repair

    Collision repair

    Charles Henry Photos

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    4.0
    (32 reviews)
    Roadside Assistance
    5.0
    (190 reviews)
    Auto Repair
    Responds in about 30 mins
    4.5
    (22 reviews)
    Tires
    Responds in about 12 hrs
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    Recommended Reviews - Charles Henry

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    Pretty poor job installing aftermarket bumper. I do not recommend this repair shop!
    D K.

    I had a very disappointing experience at Charles Henry Company. Given what happened involving a simple procedure, I do not recommend this repair shop for any work. I have a Nissan SUV which I like to take off-roading. I asked them to mount an aftermarket front bumper on it and an aftermarket skid plate, and remove the original manufacturer ones. In addition, they would change one of the front fenders since it had gotten too scratched and a little deformed over time. When they told me the car was ready to pick up, it looked really bad. I posted a photo to show it. The bumper was mounted a good 3 inches too low, leaving ugly gaps below the headlamps. They had removed the wheel well liners (which catch mud and water around the wheels) and the original skid plate, but had not mounted the new skid plate. Nor had they re-mounted the wheel well liners. Also they left the original tow hook on, which is not needed with the new off-roading bumper and is now very exposed and unsightly. When I protested that the bumper was not properly mounted, they were able to lift it up a bit so now at least it looks OK. In addition, after this "repair" my car started making a very audible and annoying squeaky noise as it moves. My guess is that the installation of the new fender might be to blame although the noise inside is too vague to pinpoint. Now I need to go somewhere else to finish the job of installing the wheel well liners, skid plate, and remove the tow hook. As well as locate and fix the squeaky noise. In all it will probably cost me double. In the meantime, I can't take the SUV off road without a skid plate, while inviting mud and dust to fill every nook and cranny behind the wheels. When I posted about this in an online off-roading forum, everyone was unanimous that mounting a bumper is a relatively simple task, and if they botched that, there is no telling what could happen with more complex work. Therefore, I am sorry to say that I do not recommend this shop for anything.

    Before and after - Fiat 500 Abarth - See review posted 9/15/14 - Ryan M.

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    Page 1 of 4

    Ask the Community - Charles Henry

    Review Highlights - Charles Henry

    I was told by David that they usually cannot release the car to the customer until the bill is paid in full.

    Mentioned in 14 reviews

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    Paul's Mobile Detailing

    Paul's Mobile Detailing

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    Paul and his team worked on my '08 Corolla that had rodent presence under the hood. He laid out…read moredifferent options to consider, and worked within my budget to find a solution. He was very communicative and transparent with what needed to be done, and the end product was what he promised. I highly recommend him for any rodent cleanup services & rodent proofing needed for your vehicle.

    Meeting and working with Paul to restore my vehicle after it was stolen was the most welcoming,…read morecalming, and best customer service experience I have ever had in the Bay Area. Having your vehicle stolen is traumatic, but the damage mine sustained surpassed anything I could have imagined. I have never met anyone more kind, patient, and knowledgeable than Paul. The time, effort, and professionalism he extended to me when I was at my lowest is something I will never forget. His staff extend that same level of care -- they were more than helpful in guiding me through the shop and getting my vehicle into the right spots for assessment. They're true gentlemen, always ready to help customers understand their options for restoring a vehicle. Paul was thorough in explaining exactly what my car needed for repairs and detailing, and walked me through the costs at every step. He talked through what I wanted, the strategies available, and the pros and cons of each approach. I'm not from the Bay Area and don't have any friends or family nearby to lean on. Paul was completely transparent the entire way through. As someone who doesn't know much about cars, I really appreciated how generous he was with his time -- he even got on the phone with my Dad on the East Coast so the three of us could talk through everything together. If you're reading this review, you can stop your search right here. You're in capable hands with an absolute gentleman who treats you like family. You're safe, and you won't find a better company or businessman to work with.

    Don's Auto Body

    Don's Auto Body

    4.6
    (220 reviews)

    I was referred to Don's by AAA after my car was hit by an uber driver. I worked specifically with…read morePeter who did a phenomenal job at communicating and working on my car. I dropped my car off on a Thursday morning for a preliminary inspection and was told it would take about 2-3 days to repair a damaged bumper. I was able to bring it back the following Monday morning for repair. The process was super straight forward and they made it very easy to work with AAA. The estimate for the repair was about 1.3k, which felt reasonable considering the inspection and labor they did on the car. I got the car back 1.5 days after dropping it off and am super happy with the results. Understanding that it was just a repaint and not a major repair. My bumper had some other damage unrelated to being hit and they fixed everything and the bumper looks fantastic and brand new. I will definitely be back here for any auto body needs and can't recommend them enough!

    First, don't reach out to them's via Yelp because it took them three weeks to get back to me that…read moreway. Just call them directly. Once I got my car there, they repaired it under estimate and in less time than they originally quoted. I needed the front bumper replaced and the latch on my hatch repaired. Everyone was incredibly friendly, and did such a great job communicating. Shout out to Paul and Mary Lou. Best of all, my car came back cleaner than I've seen it in eight years. Thank you, Dons Autobody!

    San Leandro Collision & Service Center

    San Leandro Collision & Service Center

    4.9
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    Vinny and the team provided a seamless repair experience! I had my 2025 Tesla go through a hit and…read morerun and they were quick to act. From the moment I requested a quote, they were quick to text/call. We took our car in, got it assessed and got a quote instantly! Friendly, communicative, and the repair was done very, very well. I would 10/10 recommend Vinny and his team for all your car service/repair needs. Your services are well priced and we got great value from your services. Thank you so much! You got customers for life!

    Where do I even start? Vini and his wife truly go above and beyond to provide great customer…read moreservice. From every visit and conversation, I could tell they treated my car like it was their own. I don't usually leave reviews, but I wanted to give credit where it's due. I came in for a non-insurance repair after my parked car was involved in a hit-and-run, and unfortunately, the person responsible was never found. As you can imagine, paying out of pocket wasn't cheap. Vini took the time to sit down with me and go through the parts list, helping me find ways to keep the cost down without cutting corners. He has a great eye for detail and was always upfront and transparent about the work that needed to be done. You can tell he genuinely cares about doing things the right way. Another thing I really appreciated was that I never felt rushed. They took the time to answer my questions, and anytime I sent a text, I got a quick response back. I can see this business being successful for a long time, and I wouldn't hesitate to recommend them to anyone looking for quality work and honest people.

    Charles Henry - bodyshops - Updated August 2026

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