My truck broke down, and Shamar came really fast despite I was out of his area. He was really nice…read moreand even take us to the hotel afterwards dropping the car on the dealer. Outstanding service

I got dispatched Verona Towing via Good Sam Roadside Assistance. We had some frustrations with his…read moreGPS sending him halfway across the city and I have crappy hearing so we had a hard time understanding each other over the phone. But when he did arrive, within two seconds of popping the hood of my car he saw that some wires had been chewed through by an animal. He quickly did a patch job to reconnect them and my car was drivable (at least for the time being). We were both tired and frustrated and yet he still went above and beyond and did what was best for me and my car.

Amazing service ..my tire popped at school and a bolt was striped ..he came switched me out and…read moretowed me to the gas station for air ..beyond helpful and didn't attack my pocket at all , i don't usually leave reviews if that doesn't tell u something

Fantastic service at a very reasonable price! I got a flat on the Parkway and waited several hours…read morefor a tow truck through my insurance company. The first truck never arrived and the second one kept pushing back the arrival time. I got fed up and called Heroes Towing, and he was there in 40 minutes! Very friendly and efficient service and totally reasonable pricing. Next time I need a tow I'll just call Heroes.

Fantastic service. They were at my accident within 5 minutes. Excellent service, He even rode me…read morehome. Very professional. I can't say enough about the service. I will recommend to every.one. The 2 guys that showed up, with in minutes treated me like I was their friend. GREAT CEXPERIENCE. Jerome

It was nice to watch you, or one of your drivers, drive around me at a red light and run it ana…read moreleft turn onto I-279. I assume you were in hurry hoping that you might not be the one getting towed after what could have been a serious accident. As I can't give you zero stars, I hope people see this and question tour qualifications in customer and vehicular care. You can be sure that I won't use your service even if you are sent be AAA. Neither will I refer you to anyone I know. In this I have to assume that you are not a licensed business as I would think that you wouldn't risk it in such foolishness. I wish luck in your adventures and health in your carelessness.

When I called in to the dispatch office the man (whose name I did not get) was very rude, but I…read moreneeded my vehicle towed so I ignored it and asked for a driver. Right after I got off the phone with him the driver, a nice man named Ryan, called me to let me know he was on his way and would be there in about 40 minutes. Not even 5 minutes after that I learned that I learned that I left my wallet at home. I called the dispatch office and told them the situation and that I needed to cancel the tow. I was then rudely told that I had greatly inconvenienced them and that there was a dispatch fee. Ok, understandable. What wasn't understandable was the fee was $50. The driver could not have been 10 minutes out and as traffic was, not far from the office. I asked what the fee included. The dispatch man (same one as before) rudely listed off a list of things. 1. fee for gas 2. fee for the drivers time 3. fee for CLICKING ON THE AD to call them. I told the man that I did not click on any ad and that I found the number online. When I searched for towing companies on the computer the number automatically came up and I called from my phone. He proceeded to tell me that I was wrong and had clicked on the ad and that it cost money to run the ad so I had to pay for it. I told him that I had no problem paying a fee because I did understand that I caused them an inconvenience but that I considered $50 a ridiculous amount. He told me I could pay it or he would call the police. He said that any call for service was a binding contract but I could try my luck with the police. I told him to never mind it because by then 15 minutes had passed and the tow driver was almost there and that I would figure something out. I ended up getting my vehicle towed and had to use my boyfriend's card. At first Ryan told me their card machine was down and that I should have been told that over the phone. (I was not) I convinced him to try it and thankfully it worked. The only redeeming quality of the whole horrible experience was that Ryan was very kind and acomidating. He was able to take $20 off my bill for the horrible service but all in all I would not use this company again.

I needed a jump start 3.3 miles away from their shop, they sent a guy out in a car with jump pack…read more Charged 210.00 I should have asked what it cost . Never again. That's insane

The owner Nick said he would send me an I35 dash board for 125$ and front Acura TL brakes for 100$…read more So I ended up sending him 225$ dollars on cash app. Nick never sent me the parts and will not refund me. He is no longer communicating with me. Avoid this man and his business he is a scam artist.

Paid a lot of money to get my van towed. They never did the tow and after months of run around have…read morenot sent me my refund. Now they have stopped answering my calls. Would definitely NOT recommend this company!