We were in Morgantown for my son's orientation at WVU and we are from out of the state. The…read moretransmission started acting up. The owner & his son were excellent! They diagnosed and fixed the problem. Plus, they allowed us to leave the car with them for a week until we were able to get back to West Virginia to drive it home. Thank you for your work!

Chippy's is the best! They got my mother-in-law's Range Rover and made the repairs in a short…read moreperiod of time, at a very reasonable price. Since I am out in Arizona, it is great to have such reliable and honest people to make the repairs needed. Also, Chippy's had the same excellent reputation in Morgantown back 40 years ago when I was at WVU in graduate school. If you need your transmission fixed, Chippy's is the best!

I had transmission lines blow on my car when I was passing through WV and 5 hours from home. I had…read morecar towed to Chippys. He had lines repaired in a week and charged a fair price. He could've told me it required a much more expensive repair but Chippy is honest. I highly recommend this place as he is honest and reasonable.

If it was possible to give 0 stars is actually what is deserved..... Watch out... You can get a…read moreremanufactured transmission for less. There warranty is also not worth the paper it is stamped on.... Wouldn't stand behind a job they did less than 2 months ago and the car has less than 2000 miles since they did a $3500 overhaul on the trans. They say the warranty is only good on current customer...... Paperwork doesn't state that.... College Student 3 hrs away from home..... Admitted the parts they installed failed and caused all the damage but wouldn't stand behind....

My friend Rose Bower is so disappointed with the service and the owners response. She had to bring…read moreher vehicle back twice for the same thing. They charged her both times even though she brought it back within the year. She keep very good care of her vehicles. Also the response she got was 'Just bring it around and we'll look at it', for what another $900? Herself and I will never recommend you guys to anyone.

Always fair and complete the job . I would recommend to anyone looking for service in Morgantownread more

Great service! Reasonable prices. Thorough work! I would highly recommend Hartsell's Exxonread more

We are visiting from Virginia and noted a low tire pressure on our vehicle. We arrived just before…read moreclosing or at closing, but staff very kindly took care of repairs.

We heard a noise underneath the vehicle for a a few days and took it to this business. They were…read morefantastic. They diagnosed it as needing new front struts, alignment, and links for the struts. They did a good job, fixed the issue, and the ride on the vehicle is now better than what it was before we brought it in. Highly recommend these guys.

Worst service experience I have ever received. Took my Subaru there for repairs and when I got it…read moreback it was worse than when I took it. Then $80 for an oil change, ridiculous. I couldn't recommend these people for anything.

Have had our rental vehicle there for about 5 months now, they have consistently told me it will be…read moredone in a week that whole time. I was extremely optimistic when I dropped it off, as I run a car rental company and they seemed super on top of it. I couldn't have been more wrong. They have misordered parts and they're manager might be the rudest person I've ever had the displeasure of meeting. It appears his job is to just tell customers "Tough shit, go somewhere else". As a fellow business owner, how they treat their customers is mind blowing to me. Would highly recommend you take your vehicle to Finish Line Motors. Their service department has been consistently under budget and honest with me, but I'd definitely avoid the Sube Shop at all costs.

Rapid service without an appointment. Skilled assessment of the problem…read more It is not a spit and polish shop.

All of the folks at Erivn's were helpful and friendly. My car died in WV in the beginning of a PA…read moreto NC trip for a wedding. They were not able to fix my car but bent over backwards trying and also helped me get a rental. I made it to my destination and had a great visit. Everyone at Ervin's kept me updated on what was happening with my vehicle and although they were not able to fix it I would highly recommend them!

We can not express how grateful we are to have a service center we can trust with our daughters car…read moreand her safety while she is away at school! They are honest, patient,kind and fast! They work on Volkswagen which is so important as well for us! Thank You!!!!

They tried to scam me out of $300 when I just wanted an inspection sticker. They took all my tires…read moreoff of my car to "inspect it". Then the manager took the brake assembly in his hands and tried to get it to move. It didn't budge. He tried telling me that was play in my "trailer arm"??? Whatever!! Good thing I know my way around a car! I wonder how many people they've ripped off with this pathetic scam!! Anyway, after they put my tires back on my car, he handed me an estimate for $300 to do the "repairs" and told me he wasn't going to give me my inspection sticker unless I let them do the bogus repairs!! I took my car to Tireland on Old Cheat road and got my inspection legally without any other problems found! DO NOT BRING YOUR CAR TO South Park service center in Morgantown! THEY WILL RIP YOU OFF ANY WAY THEY CAN!!

Shady business practices! Stay away! We test drove a Traverse, got the numbers for the new car and…read morethe trade in. We agreed it was a good deal so we shook hands, all signed contracts and all signed the paperwork. After two hours of being there, they said that there was a mistake and then they changed the entire deal. Tried to charge us $9,000 more than what our signed contract agreed to. Textbook bait and switch. They could have cared less that they wasted three hours of our time. Also, where I come from a handshake, a singed contract and someone's word means something. I can tell you for a fact that it doesn't mean anything here. Buyers beware!

Wow are they really that bad? I find it hard to believe that any dealership would risk their…read morelicenses and open themselves up to 30 years in prison and millions of dollars in fines as well as restitution to the affected customers. Reports suggest certain Car Dealers in WV may engage in deceptive practices, including bait-and-switch tactics, changing signed contract terms (like adding thousands in fees/warranties), failing to provide documents, withholding crucial info (like EV tax credits), and hostile customer service, leading to customer complaints filed with the BBB and online reviews highlighting fraud allegations, requiring vigilance and documentation for buyers. Common Allegations & Tactics: Bait-and-Switch: Agreeing on a price, then dramatically increasing it after hours of paperwork. Contract Tampering: Adding undisclosed fees or expensive warranties after signing. Failure to Disclose: Not informing buyers about potential tax credits or warranty details. No Paperwork: Withholding signed contracts, making it hard to verify terms later. Misleading Financing: Inflating financed amounts or misapplying credits. Hostile Treatment: Becoming aggressive or unhelpful when issues arise. What to Do If You Encounter This: Document Everything: Keep all emails, texts, photos, and notes from conversations (dates, names, times). Review Contracts Carefully: Check for hidden fees, APR, and total cost before signing. File Complaints: Report issues to the Better Business Bureau (BBB) and the West Virginia Attorney General's Office. Seek Legal Advice: Contact a consumer protection lawyer if you've lost money. Be Wary: Be cautious if a deal seems too good or if staff pressure you to sign quickly. Key Takeaway: Consumers report a pattern of potentially fraudulent dealings, emphasizing the need for extreme caution and thorough due diligence. "Kicking the car" (or "kicking the trade") is an unethical, high-risk sales tactic where a dealership advises a consumer to abandon their current, "upside-down" car loan (meaning they owe more than the car is worth) by stopping payments or allowing the lender to repossess it. The goal for the dealership is to facilitate a new sale by removing the old, problematic loan from the negotiation, often without disclosing the severe long-term financial consequences to the buyer. Key Aspects and Consequences of "Kicking" the Car Definition: It is a form of encouraging a voluntary repossession. The salesperson suggests that the buyer simply stop making payments on their old car to allow the lender to seize it, rather than rolling the negative equity into a new loan. The "Deficiency Balance" Trap: Contrary to what some salespeople may imply, abandoning the car does not erase the debt. The lender will sell the vehicle at auction, and the buyer is still responsible for the "deficiency"--the difference between the remaining loan balance and the sale price, plus fees. Credit Destruction: This action results in a significant negative mark on credit reports, potentially lowering scores by 100 points or more, and remains for up to seven years. Potential Legal Issues: Some industry experts consider this advice a form of fraud against lenders, as it involves intentionally defaulting on a loan to obtain new credit. Prevalence: While the National Automobile Dealers Association (NADA) states this is not common, consumer lawyers have reported an increase in these cases. Why Dealerships Suggest This Dealers use this tactic to make a deal happen when a customer is "buried" in negative equity and cannot afford to roll that debt into a new, higher-priced loan. It allows them to close a sale with a buyer who would otherwise not qualify for financing. Better Alternatives Instead of "kicking the trade," consumers are advised to: Wait and Pay Down the Loan: Continue making payments until the loan-to-value ratio is better. Sell the Car Privately: This usually fetches a better price than a dealer trade-in or auction. Refinance: Attempt to lower the interest rate and payment. Check for Gap Insurance: If the car was totaled, gap insurance covers the difference between the car's value and the loan amount. Potential Legal Issues: Some experts suggest this tactic may be illegal, as it can be interpreted as defrauding lenders by lying about indebtedness to fraudulently obtain new credit. So Essentially they are submitting fraudulent loan application that they are aware of a potential repossession or surrender that they encouraged so they can make a sale. Therefore defrauding lenders.