Our room was clean, so I was happy about that. A lot throughout the building is outdated. Given the…read morelocation, I suspect they have hard and/or rusty water. When I saw a sign that said that they sold .50 cent bottles of water when checking in, I thought at first it was just a very kind amenity. However, when I washed my hands in our room's sink, and black mold blew off the faucet opening into the basin, I understood the cheap drinking water. Soundproofing is not great, but I doubt the place ever gets booked up enough for that to really matter. The breakfast wasn't anything to brag about. They did have cereal and a waffle maker. However, they were out of sausage, and the egg-like disks were to be warmed in the microwave on styrofoam plates. One would also use styrofoam cups if they wanted to warm water for tea. I couldn't bring myself to drink the coffee due to not knowing what the water source was for that. With toast, bagels, English muffins and yogurt also available, one will not go hungry. Plus Kwik Trip is right across the street, and they have a wide range of food offerings, including Glazer doughnuts that give me life. The breakfast area's garbage lid was absolutely disgusting with such a build-up that takes at least weeks to get that way. It is the little things like that that cost nothing to spruce up. I'll forgive a stained wall or scuffed door. But a nasty garbage lid is not ok. On a positive note, the three staff members we encountered were all amazing, and the water pressure in the shower was awesome. Overall, if "okay enough" and "mostly clean" are acceptable to you, go for it. It's not posh, but it's not horrible either.

Basic hotel in the Quality inn family. The rooms are clean. The staff is friendly. The area is…read morequiet. Comfort inn has a pool that it shares with guests of another local hotel about a mile away. The breakfast bar is not as good as others but it's still nothing to complain about when it's included in the room price. Juice, cereal, hard boiled egg. Breads rolls or doughnuts, coffee. What more do you need -- especially when you're traveling with kids. It's a fair price for the what you get. My only gripe would be with the toiletries in the room -- the lotion is nice, but the others? Meh. You're always better off with your own but if you forget, the local Pamida will come to the rescue.

Disgusting,filthy not at all as the reviews say,they obviously put no emphasis on cleaning if they…read moreclean at all would not recommend

This cute little spot is so quiet. I always prefer small, privately owned places on the road and…read morethis one didn't disappoint. Comfy beds, friendly owner, lovely surroundings, clean room. The only thing I didn't prefer was no coffee

My family and I stayed here over the weekend. We are very well traveled and know it's hard to make…read morea decision on where to stay with kids, especially when what you're used to isn't in town. We brought our older kids plus our little kids and dogs, and were in town for a large sporting event, so we had lots of gear, etc. Pros: The biggest pro: Customer service is 10/10, with hands-on ownership! We had some special circumstances and definitely troubled them with questions and needs, and they were amazingly accommodating. It also snowed overnight and the snow was cleared in a reasonable amount of time. - Pet friendly - Affordable - The heater worked very well. We are still acclimating to Wisconsin winter weather, and I was so glad when the room wasn't drafty despite sleeping next to the window. - Good proximity to everything you need. Only minutes from Walmart and seconds from several other places. Cons: - The building is on the older side, so if you have asthma or respiratory issues I do not recommend you stay here. However, nothing was broken, all the fixtures worked fine and we all had hot water. - The rooms are on the smaller side, but it was perfectly sufficient for our needs and it's a cozy place. Overall I would stay here again for the convenience and accommodating customer service, and for being family & pet friendly!

Last minute work stay - young lady at the desk was very nice, rates are good, rooms are a bit dated…read more(mainly the carpet), bathroom was clean. I went to put the chain on the door as I was facing the street and it didn't reach - since I don't know Medford it left me a little uneasy. The bed was comfortable - The window was open, so I closed & locked it and turned on the air which did put a slight musty smell in the room. I was told there was coffee in the morning and it was good but nothing else was offered for breakfast. The TV was so small and far away I could barely watch it. All in all not bad but not great. In a pinch I would stay again. Great staff is wonderful but rooms keep people coming back.

My International Organization holds it's quarterly meeting here. We arrive on a Friday and leave on…read moreSaturday or Sunday. We are treated well every time we come. It is more like coming to a second home than a hotel. The rooms are clean, spacious, and comfy. The staff is always friendly and accommodating. We are a very large group. Some of us have disabilities that require special assistance, adaptive rooms, service animals, and caretakers. Some of us travel with aides or professional assistants/managers. This hotel handles it all with professionalism and calm. We use banquet spaces, meeting rooms, suites, hospitality spaces, and the restaurant. We take up most of the parking and if the pool or sauna are available, we are in my heaven! A few of us even use the workout room or hang out at the bar! This hotel keeps us coming back because they treat us well; they feed us well; they serve us amazing hospitality; and the fees are a great value! If you're in Marshfield, don't overlook this inconspicuous gem of a hotel! It's a part of the Best Western Group. These people put the "best" in hotel service industry! Thank you to you all for a job well done!

I could almost give this a 5 but I plan on spending a few more stays here in the coming year so…read morewill up to 5 if I deem appropriate. Our State Lions are moving their Counsel of Governors meeting here every couple of months. Our room was very nice with soft toilet paper and tissues and thick towels. The bed was comfortable including the pillows and comforter. Our room was a king suite with a couch and good size tv. One of our parties had a suite big enough to be considered a condo. We all ( about 30) had a pasta buffet for dinner on the Friday night we were there. It was $20 each and included a fettuccine, cheese ravioli with a Mariana sauce and a Alfredo sauce, strips of chicken and shrimp. Salad and bread sticks. I opted out on the bread sticks but sadly our while table of 8 did not get any shrimp as it was all gone. The salad was almost all gone and some at our table did not get salad. About half the table did not get bread sticks. I didn't want any but others did. There was plenty of chicken strips. The food was tasty. They have a continental breakfast and because they have the restaurant right there the food is a step above the usual hotel, I think. My husband brought back to the room my breakfast scrambled eggs and oatmeal and a banana. The eggs were fluffy and tasty. Because I did not go,out to the breakfast buffet I did not see what all was offered. My husband said they had ham for the meat but it looked like fake ham. I can only guess what that meant but will check it out my next few visits. Our meeting room was spacious and comfortable. We had a buffet lunch after our meeting that had salads and dinner rolls at our table along with a variety of desserts to choose from-8 to a table. At the buffet line they had servers. Probably had something to do with the running out of shrimp at dinner, we were served beef tips and chicken fillets, roasted potato wedges and vegetables. Once again we were happy with the food. They have self check in and out but I did not get my bill in my email so will have to call them as the receipt is needed to get reimbursed.

Very clean and comfortable room. Staff was very friendly and accommodating. Stayed in a king suite…read more Extremely roomy even the bathroom.

Worst check in experience I've ever had at a Holiday Inn…read more The woman was like a robot with a very negative message and attitude . (In monotone) "Welcome to the Holliday Inn, the pool is closed for remodeling, we do not offer free breakfast here because we are a conference center not a holiday inn express, enjoy your stay". First of all, why wasn't the pool closure shared when the reservation was made? Telling people when they check in (unless it was a last minute issue) is pretty damn shady. My next issue was the breakfast comment by, I didn't ask about any breakfast (because I know Holiday Inns don't offer it) so why give me a lecture about this is not an Express? Next I got to my room and turned on the TV and found that all channels have digital numbers (such as 49.1). The cheep remote only has whole numbers so it is absolutely worthless! You can't key in a number like 49.1, you have to start at the bottom and work your way through the entire list of channels! They have approximately 80 channels available and you have to click up or down (one by one) to get to each station. (So if you want to change the channel may have to go though all 80 channels to find your program). Don't even think about surfing for something to watch! The TV has no menu so you have to just sit and press up and down until you might find something to watch. Frustrating to say the least! I really thought I was wrong about the horrible TV situation so I called the front desk and asked how to change the channel and I was told "with the remote". (Yeah.... Wasn't impressed with that response!) I used to stay at this hotel a lot in the past (for work) but had some issues. It's been a while so I Thought I'd give them a try again, this will be my last. Workers with bad attitudes are unfortunately becoming more and more of the norm of late, and I hate to completely blame businesses for the talent pool of employees that are out there. But, the cheapness of the small TV and worthless remote, and the poor communication about the pool has made me wish I would have stayed elsewhere. If you don't watch TV or don't care if a hotel has a hot tub or pool (hopefully this will be fixed sooner than later) than maybe you'll be happy here. Bed was comfortable and the room was clean.

Hotel staff were friendly and efficient. The room was clean and nice to have full sized bottles of…read moreshampoo, conditioner and body wash in the shower. Breakfast looked good, but I didn't have any b/c I was meeting family for breakfast at a cabin. The bed was quite firm, too much for me. The room smelled musty and moldy which kept me up. I was in my sister's room on the 2nd floor and it didn't smell moldy at all, so maybe it was just this one (113) on the first floor?

Stayed with a group for business. Sunflower seeds on the floor of my room. At least two of the…read morerooms had bugs. Not sure what kind. I know that my company is paying to have our luggage and laundry cleaned.

This was a great hotel!…read more Super comfortable bed with soft sheets and a wa room. Very nice parking lot and building. Close to awesome shopping options including a Culver's, a dollar tree, a Walmart and a great Mexican place. The pool was wonderful. The breakfast was your classic hotel fare so it fit the bill. Every one was very nice and the general manager was great. Was surprised by how great this location was. Glad I choose to stay there rather than Wausau with its other options.

I have stayed here numerous times in the last couple years when visiting my best friend. Each time…read moreI stay here I am pleased with my stay. The staff is friendly. The hotel is clean - main lobby, hallways, rooms, pool etc is all clean. It it close to anywhere you'd want to go in town and close to the highway if you wanted to go to Wausau or somewhere a bit further away. Definitely my hotel of choice if I am in the area.

This is a modern hotel near the Marshfield Clinic. It's four stories, there's free parking, it has…read moregreat swimming pool hours, the pool is open from 6 AM to midnight so is the fitness center. Two elevators. Complementary breakfast in the morning. Fairly standard breakfast. You can make your own waffles. The food was decent. They have coffee in the lobby all day. There's in room coffee as well as a microwave and small refrigerator. Iron and ironing board. Rain shower. Large TV. Super quiet because it's not a very busy area of town. It was comfortable. I had no issues and would stay here again.

Great hotel. Great breakfast. Plays Fox news at extremely high volume during breakfast which is…read morereally unpleasant. Also the pool deck in the summer turns into the MTV spring break party zone. Otherwise a great place.

After a less-than-great experience at the hotel I had originally booked, I was lucky enough to snag…read morethe last available room here. The woman who helped me over the phone let me know that the only room they had left was a king room with a fireplace and jacuzzi tub. The price was very reasonable, and at that point, I happily took it. From the moment I arrived, it was clear this was going to be a MUCH better experience. The lobby was clean, bright, and inviting. The same woman I had spoken with on the phone was also the one who checked me in. When she asked where I had been staying before, I told her, and her response made it pretty clear that she also knew it wasn't exactly the greatest area--or "hotel." Walking to our room, the hallways were bright and clean, which was already a welcome change. Then we opened the door to what we jokingly started calling the "honeymoon suite." The room was spotless, there was no stale smoke smell, and the door actually locked securely. It's amazing how much you appreciate the basics after a bad experience somewhere else! Our room number was 222, so obviously this was going to be great. If you believe in that sort of thing. The room itself was spacious and comfortable, and having the fireplace and jacuzzi tub was a fun bonus that we definitely weren't expecting when the day started. They also offer a complimentary continental breakfast with a nice assortment of mini muffins, bagels, toast, a waffle maker, and other breakfast options. What started as a stressful hotel situation ended up working out for the best. I'm so glad we were able to get the last available room here. The property was clean, comfortable, and welcoming, and the woman who helped me both over the phone and at check-in was wonderful. After the experience we'd had earlier, this place was exactly what we needed.

The hotel was very clean . Pool was open and clean great to unwind!…read moreStaff was helpful and very friendly. Beds could use updating but about average for a hotel.