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Abbott's Frozen Custard

3.8 (27 reviews)
Closed 11:30 am - 9:00 pm

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Ahhhhhh. Chocolate Almond.
Joel M.

This is not necessarily a review for the location but for Abbot's itself. I had no problem with this location. They had a drive in window which I found shocking. The ice cream was a bit soft today so I had to lick fast haha. I should have grabbed extra napkins. As a child going to the Charlotte Beach Abbot's is one of my most cherished memories. I can see the lake off in the distance. The sound of the carousel. The sign from the Penny Arcade and wondering how cool it must be to play asteroids for only a penny :) The bottom line is that Abbot's is a Rochester institution. The creamy chocolate custard with the salty almonds might be one of the world's greatest treats. The prices keep going up but people keep paying because it is that good. I have gotten sundaes and shakes. They have branched out and added new flavors but in the end the plain vanilla or chocolate speak for themselves. Add the almonds and you are on cloud nine. I moved away from home long ago but an Abbot's cone brings me back to that feeling of Rochester in the summer and childhood innocence. Isn't it amazing how food can do that?

a cup of ice cream
Katie J.

This was a last minute impulse stop after a friend from Rochester had mentioned that Abbott's makes great custard the day before. WOW. I made a horrible life choice in not getting the banana custard because I was afraid it would taste like banana flavored chemicals; I couldn't have been more wrong. My friend let me taste her's and it tasted like fresh mashed bananas in custard form. Then again, choosing the chocolate almond wasn't necessarily a poor life choice (it was delicious), just not as different as banana custard would have been. Prices were very reasonable and the kid's size was just the perfect amount.

Single blueberry, rainbow sprinkles!
Amanda C.

Blueberry custard - oh my goodness, so so good. This location is right on Canandaigua Lake, so the atmosphere is fantastic. The price for a single is really reasonable, and the flavor is fresh and delicious. I probably could have done with a kiddie size (realized this when I was handed a meal-sized cone) - very generous portion sizes. LOVE!

the outside of a restaurant
Nick C.

The custard is good, the sherbert is good, the staff works out well too. But to be honest, there was nothing too special about it. I could not tell the difference from the frozen custard and a good ice cream. When it comes to dessert however, maybe that is all you need, something familiar and good. Nothing too special about it, or something that will blow your mind with creativity and flavor. It is what it is, and it gets the job done.

Front entrance.

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5 months ago

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2 years ago

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2 years ago

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7 years ago

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5 years ago

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8 years ago

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5 years ago

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4 years ago

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2 years ago

We just love the frozen custard at Abbott's! Not much more to say, it's absolutely delicious.

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5 years ago

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8 years ago

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10 years ago

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5 years ago

This custard was delicious, we ordered it with toppings and they put it in a bigger cup to give us extra toppings.

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14 years ago

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12 years ago

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14 years ago

Great frozen custard and friendly staff too!

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12 years ago

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9 years ago

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9 years ago

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10 years ago

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13 years ago

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10 years ago

The best ! Love the little area out back for sitting by the water. If its raining or a bit windy you can sit inside. Prices reasonable.

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9 years ago

Need a little help behind the counter. Know it's new but you probably want to staff up.

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12 years ago

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13 years ago

Best custard! My family looks forward to our visits to Abbott's every summer when we take our annual vacation in Canandaigua. Yum!

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Review Highlights - Abbott's Frozen Custard

Stopped for a cone two weeks ago and decided on the chocolate almond because they were out of the salty caramel.

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People searched for Ice Cream & Frozen Yogurt 248 times last month within 10 miles of this business.

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Abbott's Frozen Custard - View from the street.

Abbott's Frozen Custard

3.5(4 reviews)
0.3 mi

I have an incredibly picky 6 year old. We stopped at another ice cream place (that rhymes with…read moreBOOPS), only to find out that they did not do samples. I didn't want her to end up disappointed in what she ordered so I called Abbott's and asked if they let you try the flavors, and they said yes. So off we went! It was completely empty when we got there, which was nice. The girl at the counter was such a saint. So patient with my 6 year old. She let my daughter try as many flavors as she wanted, and then ended up letting her get a cup full of the gummy bear topping because there was nothing else that she liked. It probably took us at least 20 minutes to figure out our order, and she didn't seem impatient or annoyed about it in the least. Great customer service! I ordered a small chocolate with peanut butter sauce and peanut butter cups. She scooped it into a large cup so it didn't melt all over itself, and filled it to the brim with toppings. It was delicious! (I wish I had remembered to get a picture of that. Next time!) We ended up walking our treats across the street and eating them at a picnic table by the lake. My ONLY complaint about Abbott's really is that I wish they had more flavors! But they make their ice cream in house, so they get brownie points for that. And the topping selection is top tier!

This location is conveniently located across from the lake. It is a great spot for families and…read morekids to enjoy a sweet treat. Parking is available on the street and there are tables outside for guests. This is an average Abbott's location. It can get fairly busy, but if you enter at just the right time, there can be little to no line. Everything appeared to be clean and the ice cream was typical Abbott's. Customer service is sorely lacking and interaction was borderline uncomfortable. Location is everything here. Grab your frozen custard and head to the lake for some fun!

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Abbott's Frozen Custard - The interior. They had cookies, pies, and other frozen treats, too!

The interior. They had cookies, pies, and other frozen treats, too!

Abbott's Frozen Custard

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Simply Crepes Canandaigua

Simply Crepes Canandaigua

4.1(308 reviews)
1.0 mi
$$

We always visit when we are in Canandaigua. We have never had bad food or service. The last visit I…read morehad a large group and the allowed me to make reservations months early. They had the table ready when we got there. No wait at all. They were also super busy and we had our food and paid in 40minutes. Price is cheap for the quality and quantity you get.

Wanted to like this place, had heard good things about the Pittsford location but this was on our…read moreway home so we gave it a try. We were seated in the middle of the crowded dining room around 1:30 that thinned out quite a bit during our brunch. Without a reservation you can't complain but we got bumped into a few times so it didn't make for a very relaxing experience. Our waitress was not very good. For the french toast she asked if I wanted a small or big stack. I didn't have glasses on or I might've noticed on the menu short=1, full=2. Using the same terminology or explaining would've been very helpful because when only one piece of toast arrived from my shorter "stack" I was very surprised. The mimosas were in small flute glasses which is way overpriced for the size. My husband's coffee was meant to have refills but we had to flag her down for that. She didn't actually bring us anything either, other wait staff brought the drinks and then the meals. The food was good, the ambience if you have the right seat is nice too. At the hostess station we overheard a phone call with someone requesting to be by the fireplace and now I see why. Will not return to this location when we're in town on a getaway this summer but might try the one in Pittsford or Penfield.

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Simply Crepes Canandaigua - Chandelier decor.

Chandelier decor.

Simply Crepes Canandaigua
Simply Crepes Canandaigua

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Nolan’s - Blackened cod

Nolan’s

3.6(351 reviews)
0.5 mi
$$$

Five long years later, I'm able to revisit one of my favourite restaurants and I was not…read moredisappointed. Having made reservations for 7:30pm, we arrived early and waited for our table to be ready. We made a note in our reservation for a booth on the fireplace side, and the woman (host) worked hard to make sure that happened. After sitting down, we placed in a couple appetizers. The bacon-wrapped scallops were delightful. The bacon, crispy and the scallops incredibly tender. Served with a side of drawn butter, but these were delicious on their own. As for the loaded potato puffs, we received a generous number of puffs, and each one was also very tasty. The sriracha ranch sour cream was the cherry on top. For mains, we opted in for the prime rib, and Delmonico "cowboy" cut. The prime rim was incredibly tender, juicy and perfectly seasoned. Served with a phenomenal au jus, this is the best prime rib I've ever had. I can confidently say that about the Delmonico steak as well. This 20 oz. center-cut, bone-in was grilled to the perfect requested medium-rare. Seasoned perfectly, tender and juicy. Although I didn't care much for the gorgonzola cheese sauce, the steak was amazing. We also ordered a side of lobster tail. This was also incredibly tender and really brought the meals together. To end all things, we ordered their creme brulee served in a chocolate shell. This was a great dessert, although I would have preferred the custard to be firmer, and less chocolate sauce overall. I found the generous amount of chocolate sauce on the bottom of the plate, and on top of the creme brulee, on top of the chocolate shell they're served in to be over the top. Nevertheless, we enjoyed this dessert. I want to point out, all the staff members including the owner was very kind and welcoming. From the initial host to our server Lauren, to her boss who came around to ask us how everything was, the staff are very hospitable. Add in a warm and cozy dining room area with a fireplace, this is easily a 10/10 experience for us. We will make it a point to revisit more often and not years in between.

Impeccable service, extremely clean and well-appointed, extensive menu, the food was incredible. A…read moregreat place to spend a special occasion!

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Nolan’s
Nolan’s - Lettuce wraps with chicken and two sauces.

Lettuce wraps with chicken and two sauces.

Nolan’s - Potato puff appetizer

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Potato puff appetizer

Abbott's Frozen Custard - icecream - Updated May 2026

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