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    Abbey Appliances

    3.0 (4 reviews)
    Closed 9:00 am - 7:00 pm

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    6 years ago

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    Smith Appliance - GE Cafe Counter Depth Platinum Glass

    Smith Appliance

    4.1(16 reviews)
    1.5 mi
    $$

    Came in while doing some Black Friday shopping for a washer and dryer. Unfortunately, the…read moreexperience fell a little flat. The store itself felt very cramped, and the inventory was limited, which made it hard to seriously compare options. Pricing also wasn't very appealing -- everything felt inflated, which I'm guessing may be influenced by the surrounding area. What stood out the most was the lack of engagement. There were plenty of staff gathered in the back having a loud conversation, but during the roughly 10 minutes we walked around, no one acknowledged us or asked if we needed help. Because of the tight space, limited selection, and pricing, we ended up leaving without purchasing anything. Not a terrible experience, but not one that encouraged us to stay or return.

    I needed a refrigerator (because mine died that's a code red)) so I placed an order with home…read moredepot, they came by 2 weeks later with the fridge and told me they couldn't install it because My house had copper wire at the connection. Great thanks, I think we could have gone over that over the phone and had it taken care of before the install. The unit wasn't installed for a couple more weeks- I was living out of coolers. Thanks home depot. So next my dishwasher died (I've lived in the unit for 25 years), this time I call Lowe's. Smart me, right? NO. They come by with the dishwasher and tell me they can't install it because the connection (water line to the unit) was too far from the install area (it's maybe 2 feet away). OK thanks Lowe's. That's when I found Smith Appliance. I told them the problem they told me "no problem". A Curteous professional sales person helped me select an appliance (made in u.s.a) in my price range, they have an on-site install guy gave me a price on the spot (happened to be there) and they came and installed it. That was almost a year ago, the thing runs perfectly, very quiet , dishes clean.....my only regret is that I should have dug in discovered this business 30 years ago. No more big box stores Douglas in Smyrna

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    Smith Appliance
    Smith Appliance
    Smith Appliance

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    The Appliance Doctor - Our technicians take a moment after training to relax and take a group photo!

    The Appliance Doctor

    2.2(84 reviews)
    0.9 mi
    $$$
    Locally owned & operated
    45 years in business

    It seems like I am in the minority with my positive review! That being said, I will just write…read moreabout my experience because i have used the Appliance Doctor 3 times now for 3 different appliance issues. The most recent issue (as in today 12/1/16) was a leaking garbage disposal. Called on Tuesday an based on schedules we settled for today between 1-5. They were very accomdating and did their best to match up with my hospital work schedule. I do my research before hand as in im cautious and maybe jaded because I dont know a lot about appliances (obviously if I did I wouldn't be calling them) and want to not get charged to fix something that doesnt need fixing or being sold on something because I lack knowledge. I was preparing myself, based on where the leak was, to have to buy a new disposal based on cost of parts and labor it would have been cheaper to just replace...I called this morning to see if by chance they could rell me if it was gling to be closer to 1 or 5. I gor an honest answer and they said closer 5. Mike was my tech and called me around 3:30 and about 20 min before arrival. His time frame was almost to the T. He was pleasent, knowledgable, and professional. He basically showed me that something had not originally been secured which was why it was leaking. It was an easy repair only using a hammer to re align the piece that was not properly secured. He was not offended as I stood there and watched, answered my questions, told me what he was doing etc. Never made me feel dumb or in his way. I even learned how to un clog/jam the dislosal and how to reset if it is not kicking on. There is a 30 day warranty in case it starts leaking again and a free "goody bag" with dishwasher soap, chip clip, and fridge magnet! In the past, I had a washing machine issue (which I ended up having to replace due to its age). The second call was when the dryer stopped working because it overheated and automatically shut down dur to a safety feature (which I wasn't aware of). The duct was cleaned and the tech shortened the hose because it was way to long and was a hazard. No issues with either service call or the techs who came. Didn't feel jipped/taken advantge of, or had shoddy workmanship. It stinks that so many people have had such negative experiences!!

    They came out for a simple washer lid lock issue. Took him 30 minutes and a small part and they…read morecharged $350! Shame on me for not asking their minimum labor charge which turned out to be $250! Then they charged $100 for a plastic part that I could get online for $30. I could buy a new washer for $550! Do not use these price gougers!

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    The Appliance Doctor
    The Appliance Doctor
    The Appliance Doctor

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    Appliance Service Pros

    Appliance Service Pros

    4.9(184 reviews)
    13.0 mi
    Veteran-owned & operated
    Certified professionals

    Super Great Service! We are so happy we found Appliance Service Pros. Justin is very fast and…read moreknowledgeable. In fact, I don't know if I've ever seen a repair man diagnose a problem as quickly as he did. He was able to tell us with lighting speed what was wrong with our Dryer a few weeks ago and it hums like brand new. Then we called this morning with an emergency as our Fridge quit working over night. Justin was able to squeeze us in, managed to get the part needed, and able to install it all within 3 hours. A Herculean effort! And the Fridge is working perfectly now. We really appreciate that level of speed and experience:)

    Excellent Service! I…read morehad a great experience with Appliance Service Pros today! My washer was making a loud noise on the spin cycle so I came to Yelp to see if I could find someone who could take a look at it. Appliance Service Pros, contacted me right away, came out quickly, ans diagnosed the issue right away. It was fixed in no time. The technician was professional, knowledgeable, and explained everything clearly. I really appreciated his honesty and attention to detail. My washer is running perfectly now! I highly recommend Appliance Service Pros to anyone needing reliable and efficient appliance repair. A++++

    Photos
    Appliance Service Pros - Checking the fan.

    Checking the fan.

    Appliance Service Pros - Cycle knob

    Cycle knob

    Appliance Service Pros - This was our issue. The belt of our washer broke and we needed a new one as well as an oil leak.

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    This was our issue. The belt of our washer broke and we needed a new one as well as an oil leak.

    Abbey Appliances - appliances - Updated May 2026

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