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    Abbasi Auto Group

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    8 months ago

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    Fraser Valley Pre Owned - Battery low first day

    Fraser Valley Pre Owned

    (8 reviews)

    **DO NOT** I purchased a 2019 Jaguar F-Pace from Fraser Valley Pre-Owned with the written condition…read morethat a camshaft sensor issue be repaired prior to delivery. Less than a year later, the engine suffered a catastrophic failure directly related to that 'repair.' The Facts: * Missing Records: The executive team (SVP and GM) have admitted in writing that they have no invoice or record of the mandatory repair they claimed to have performed, citing that their third-party shop 'changed structure.' This is a clear failure of their statutory duty under the Motor Dealer Act. * Lack of Communication: I attempted to report a recurring check engine light numerous times shortly after purchase, but my calls were consistently ignored by the dealership staff. * Misleading Information: Management attempted to frame this as a 'high mileage' issue by misrepresenting my mileage as being over 100k, when the vehicle actually had 89k km. Despite escalating this to the Pioneer Auto Group executive level, they have denied all responsibility and even suggested irregular warranty 'upgrades' to cover the failure after the fact. A formal complaint has been filed with the Vehicle Sales Authority of BC (VSA). I strongly advise any potential buyers to double-check that this dealership actually has physical copies of their service records before signing a contract.

    Horrible. What is the saying: "Would not recommend this dealership to our worst enemies"…read more While it started well (for the $ales part of course which was 4 months ago), we had an accident with the RAM truck, while in the US. We were sold this pick up with NEW BARELY USED tires in the ad and a 4 inch lift kit. At contract signing when we attempted to negotiate showing comparable models at other dealerships were cheaper, their reply was they could not bring the price down since it has these new tires, lift kit bla-bla. We got it as we liked it. During the road test we flagged shaking, and asked them to check the alignement. They keep the vehicule overnight to "do a alignement check". They never did it (confirmed by Ram dealership we are at now) and mention the shaking is normal due to the new mud trail tires. The driverside tire blew out very violently while we were on the highway. We went off road and my wife got a 6 inch bloody gash on her stomach, and the vehicule got significant damage to the front driver part. Thankfully there was no one besides us on the highway and no ditch. Tires can do this, we get it. There can be things on the road etc. Except this was not the case (dashcam). We get to a RAM dealership for repairs and immediately they asked us with a scared face where we had bought this, as it was a death trap. The "new" tires on it were far from new, they were 2017 dry rotted tires from sitting in a warehouse unused for 9 years. They didn't have much thread use but looking closer at the other 3 remaining tires, we could see years of dry rotting pattern, hundreds of HUGE cracks on every side thread of the tire. The 3 other tires were not only about to explode as well, they were heavily unbalanced. When we reached out to Fraser Valley, asking them to cover the expenses for the gross negligence, we were ghosted for over a week, the told we would get a call back, etc and then given inaccurate Chat GPT bull replies by email. They said: dry rotting can be because you are in Louisiana: the sun. no. The level of dry rotting is years of damage. Tire year doesn't lie, 6 years max are manufacturer recommendations. This tire is 9 year old, sitting in a warehouse rotting. They sold them to us as NEW, not end of life tires that can/will kill you. When we said their bogus inspection paper for their tire inspection magically has significant less tire thread then reality, proving it was bogus/potentially for other tires altogether: they say thread can go significantly up depending on the meter used to measure it?! Their paper was much lower than we had. (Magic probably and we gained lots of thread or wrong tires were looked at) We tell them the ad says 4 inch lift kit but it's 3 inch: they say: garage said it was a 4 inch. (their inches in Abbotsford may be different then Real life inches just like the tire thread) They said: rotting can be because you have a camper truck in the box, that's a lot of weight. no, we have the lightest camper on the market, and a ram diesel 3500 is overkill for it. I wonder who buys a ram 3500 to just look tough and not haul anything. Since our insurance will cover most of the damages but not the 4 tires due to negligence (no sane person would install those end of life tires on a RAM 3500 with a truck camper), we offered them to make it right by paying the 4 tires directly with the dealership we were at. They refused, offered 500$ CAD. Then 700$ CAD. Then mentioned they'd consider the 4 tires, would call back later that day. Got ghosted, then 2 days later they retract the 700$ and go back to 500$. We declined and will go to small claims for the tires, and all costs associated that insurance won't cover (car rental; hotel fees, etc) We weren't asking much other then give us the real NEW tires they has SOLD us in the ad. If you feel like getting fooled, have bogus inspection papers with false information, sales ad full of false Information, drive a ticking time Bomb, get chatGPT replies when there is an issue, by all means this is the Perfect dealership to go to!

    Mainland Motors

    Mainland Motors

    (1 review)

    Alex, the finance manager, pulled out his hammer and went to battle against the banks on my…read morebehalf. He secured the best interest rate possible for my credit situation. Alex and his team were the best part of the experience and I would highly recommend them for your next vehicle purchase. Glen

    From the owner: Meet Kabin – Your Trusted Car Salesman at Mainland Motors Abbotsford!…read more Buying a car isn’t just about picking a vehicle it’s about finding the perfect ride that fits your lifestyle, budget, and needs. That’s where I come in! I’m Kabin, and I don’t just sell cars—I help people make the right decisions with confidence. What makes me different? No-pressure, hassle-free experience – I focus on finding the best fit for you, not just making a sale. Personalized service – I take the time to understand exactly what you need and work within your budget. Expert guidance – Whether you’re financing, trading in, or just exploring, I’ll walk you through the process step by step. Always available – Need advice, have questions, or want to test drive? You can call or text me anytime at 778-992-2452. At Mainland Motors Abbotsford (32835 South Fraser Way, BC), I have access to a wide range of quality vehicles, and I’ll make sure you leave with the right one! If you're looking for someone who truly cares about your car-buying experience, I’m your guy. Let’s get you behind the wheel reach out today!

    Abbasi Auto Group - car_dealers - Updated May 2026

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