They installed new PEX from meter to the house and then they determined that a whole house re-pipe…read morewas in order since it was 100 year old galvanized. The work was great and the plumbers on site were on time and busy each day. I would highly recommend them for your plumbing repair or upgrade needs.

Technician was great the one time they showed up! Customer service was a zero!!!…read more 1. Showed up two hours prior to scheduled appointment then sent me a text while I'm on the phone with them to confirm wrong time 2. Called me during the rescheduled visit to cancel and had to wait another three days 3. Took 13 days to get ahold of customer service to follow up about incomplete job AND to pay service fee 4. Scheduled to come on Thursday (July 7th) between 1 and 5 and no one called or showed up. I called and emailed the company to no avail! Horrible company to work with!!

I had an issue with my septic tank alarm constantly going off, even after it was pumped out last…read moreMarch, as well as my tank leaking above ground. I called over 10 septic companies to ask about providing service and nobody got back in touch with me. I finally called Mr. Edwards and he and his crew came out the next day to help me. He also ran into an electrical issue and had the Electrician on site two business days later who identified and fixed the issue. Thank you for the great service and followup! This is the only company I will recommend for septic service in Isle of Wight County!!

Called this afternoon because upstairs unit wasn't cooling and kept shutting off. Jason L. (the…read moretech) showed up just 45 minutes after I called the 24-hour service line. Within15 minutes Jason had sleuthed out the problem: the condensation pipe from the upstairs unit was clogged. He fixed and was gone in 35 minutes and the unit is back up and running.

We had Tommy Garner install a new A/C and furnace system last fall. They did an excellent job…read more We have no complaints. It is working great. Last week we had our annual A/C inspection done --- the first one as the unit is new. William Bunch was the technician who arrived to do the inspection. The office had called to say he was on his way. William arrived about 15 minutes later. He did a great job. He checked everything out as it is a new system. He was most polite and patient --- willing to answer my questions. So, once again, our experience with Tommy Garner A/C and Heat is a 10 out of 10. Will Bunch , the tech, was excellent. We will request him again for future maintenance checks. Thanks !!!!

I've used Craig ever since I got the system. His team is thorough, knowledgeable, and most of all…read morecourteous. Easy to contact and troubleshoot with, and will explain everything that they are doing and why.

I contacted RK for maintenance on my septic system. He was on time and gave me a good tutorial on…read morehow our system works. They are reasonably priced and extremely responsive. Overall a great company to work with and I highly recommend them. He really knows his stuff and explained to me in detail how my system works. Very glad I found this company to service my septic system.

They did a great job. We rented a 30 yd dumpster to clean the garage. Their rates are excellent and…read morethe customer service was excellent. Would definitely use again.

We are there, but they are closed. The hours posted on the website say they are open on Saturday…read morefrom 8A to 12P. We would like to know the correct hours, as they say they close at 3:30P daily (closed on Sunday) and we aren't able to get there during the weekdays.

We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

Always our go to place for all of our appliance or Hvac needs from timer for our washer to coil…read morecleaner and capacitors for our hvac unit.

The best appliance parts store in the area, and they sell to individuals. I had a very weird-sized…read morecapacitor go bad on my AC unit, called everywhere in Hampton Roads without finding one. The lady at Blue Crab improvised a replacement that worked and provided clear instructions on how to use it. Very, very helpful.

I requested to have someone to come by, look at what I currently had and discuss options available…read moreto replace my wood insert with a gas unit. What arrived at my home were two guys who by their own admission knew nothing about gas fireplaces / inserts, could not answer any questions and were only there to take pictures and get rough measurements. They informed me I would receive a quote by the end of the day or the following morning at the latest. Hard to provide a quote when no decision was made as to which type/style/brand of unit was ever discussed. It has been a week and the only thing I have received is an email stating the work has been completed and asking me for a review.

Very rarely in my 68 yrs of life have I done business with a company like Black Goose Chimney…read more From the owner Sergey Gardner to the workers in employ, I have never interacted with a group more professional, friendley, informative, polite and hard working than this group. I had a serious issue in which my converted garage family room was several degrees colder in the winter and approx that many hotter in the summer because my unused chimney was sucking air from the room up through the chimney out into the atmosphere. They efficiently demolished my chimney and bricked up the wall where the chimney had been. They did a spectacular job, and I can already tell a significant difference. The price was excellent as well, considering how difficult the job was to complete. I intend to use them in the future for any other masonry work I might require, and I highly recommend them to anyone for their chimney needs. They do excellent work demolishing chimneys!