I have been using Scotts Pest Control since this summer when we discovered brown recluse spiders in…read moreour attic. I am happy to report that the spiders are gone! I have been impressed with the consistent professionalism in this company including the initial contact, the monthly service visits by the technician (usually Frank), the communication from the office letting me know when the next visit will be and follow ups afterwards, and rescheduling is a breeze. Absolutely no complaints from me!

Very nice folks. Great service. Pricey for termite control but worth it for great coverageread more

This is the second company I called, and they far outshined the other! We had spent MONTHS trying…read moreto get the raccoons out of the attic without success before I called Complete Animal Removal. Michael came out quickly and gave me a great price, not only for removing the raccoons, but for eliminating the problem outside which had allowed the raccoons' regular access. Matt F. and Tyler, the technicians, did an absolutely amazing job. They were thorough, professional and extremely courteous in completing the work on time in coordination with my schedule. The new vent work on the house even looks great from the outside! If I encounter any issue, they encouraged me to call back, and they would follow up. Great job, guys! Highly recommended! Thank you! :)

From the owner: We are a full remediation wildlife removal company. Instead of hiring 3 service companies to get…read morethe animal removed, clean up the attic/crawlspace, and close the entry point that allowed that animal in, you can just call Complete Animal Removal to have everything done in one phone call!

These people are terrible. They did a poor job of blocking up our house, saying the places we…read morepointed out were not needed. They set up a grand total of three traps in our crawl space (where we had trapped some) and two in the attic "because he knew they were up there." He put two traps right by the hatch into the attic, not even going up into the attic to look around. His traps have caught a total of one rat, whereas in the same time period, our own trap has caught 6. The only one of his that worked was up against the wall the others were just set up in the center of the space. He had to be reminded to come out to check them--and at this point, we have checked more than he has. Yesterday, e went down (because of the smell) and found that all their traps had been removed. Of course, the one remaining trap had a decaying rat in it. I called yesterday and left messages, they were supposed to get with us today. I finally got a text, then had to go through their automatic answering service and wait on hold for 15 minutes. I can't speak to anyone local; the lady at the home office says she has to check the contract and speak to the local supervisor...we'll see what happens.

the service was good but not completed. they charged my card without approval for final payment…read more did not complete job and will not return calls. BEWARE!

Called and spoke to Shawn (General Manager) about a crisis pest situation for my business and he…read morecame out assessed the situation within 10 minutes. Returned with a team of professionals and got our situation under control within a very short period time. Could not have asked for more prompt, thorough and professional service. Thank you to Shawn and his Team!!

I'm tried of paying almost $480.00 a year for this service with a local service provider. So I went…read moreto these folks and asked questions on how to do it myself, after all I can roll down a window and walk as well... These folks offered the Protecta Ambush Rat Bait station for less money that anyone else on the internet! Also they stock a full line of bait products to get rid of/and prevent those pesky critters from getting into your home. For under $250.00 I purchased 18 lbs. of bait and I will be able to thoroughly cover the outside and inside of my home with tamper proof stations. These folks are more than willing to help. Beside I am buying locally and supporting our tax base. Here mousey, mousey, mousey...

I'm updating this because I've had this company for almost 3 years and I did initially get…read morefrustrated with the timing of the quarterly service, it did improve and even if I could be home they would come and take care of the exterior. They do have good customer service and the technicians are very nice. They have the best termite protection compared to other companies too.

10 day wait for pest reservice. Neighbors use another very reputable company and they came within 2…read moredays. Quarterly service is sporadic. I don't believe i am getting what i pay for.

Charged us for services not rendered. Called to dispute, was told it would be credited back to my…read moreaccount. Instead, they charged me 2250 again. Called again several times. Finally got initial 2250 credited, but not entire amount. Run around after run around. It's been almost a month dealing with this. Called at least 12 times, of which they hung up on me twice before I could say anything. Total fraud! Have reported to BBB and disputed charges with my credit card company. Sad, we've done business with them for years and have had good service, but this experience has soured all that.​

Technician lied about performing service and charged my account. When I confronted Orkin they said…read morethey would refund me. Instead they charged me double and by double I don't just mean again but they charged me twice the price again ($173.98). So now I've paid triple for a service never rendered. I've been dealing with them for almost 2 months trying to get a simple refund back. Today instead of a refund check in the mail I get a paper bill for another almost $90. The paper bill says the month of April even though I paid April directly out of my account after the technician came, like I always do. Have never received a paper bill before. Now I get to worry about them ruining my credit with fake bills. Manager Michael Bick does not contact anybody, does not return emails or phone calls and does not get involved to resolve issues. I'm not even sure he exists. Huntsville office is a joke and all I've gotten is run around and people stealing my money out of them. Again and again. Whoever is in their financial department is creating financial havoc and hardships for the customers. I wouldn't be surprised if it was a monkey with a pencil taped to its forehead at this point. I suppose I'm going to have to file a complaint with the Better Business Bureau and dispute all the charges with my bank. Not quite sure how to deal with the paper bill issue and stopping them from ruining my credit with their nonsense. Perhaps a lawsuit is in order. Stay away from this company they will rob you blind and I'm not not even joking.

This is an ABSOLUTE Scam! Had an appointment set today that I took off work for to ensure they…read morecould come inside and spray. Got the text the agent was on the way and... Nothing. 1.5 hours later I get a text saying the Technician has completed his applications and a bill was included. I had my glass storm door open and was sitting in the Dining room at the door. Upon reviewing camera the guy NEVER GOT OUT OF THE TRUCK. He snapped a picture of my house through the windshield and billed me. ALSO - the phone number on the receipt goes to a cell of someone who in their message says "if you are calling Terminix you have the wrong number" Terminix is a FRAUD and Technician Zach Copeland #119105 is a liar to top it off. I wish I could post this SCUM BAGS picture on here. For NO reason should you call this company.

I would give a lower review but I am unable too. At one time we were contacted directly by the…read moreservice department, now back to the call center. They say they will show up but do not. We have paid for inclusion service since 2018 but have yet to receive service. It must be done when we are at home ias NEVER been followed up on and was told it was documented that it had. I was told the manager would call me almost a week ago. His name is Chris Freaze. Still waiting. I plan on canceling this service and will be looking for a service who offers in person honest dependable service. Wish me luck be very aware of their sales pitch and lack of follow through!

Services went from 5 stars over the years to 0 stars. Weeds everywhere, attempted to cancel…read moremultiple times, technician still showing up after cancellation. What a nightmare!

We have been using TDI for controlling weeds in our lawn for the past year…read more I was spending just as much or more trying to do it myself. After a couple of years and still unable to get the weeds under control I gave up. My neighbor recommended TDI and what a difference! I rarely have any weeds now. If I find weeds, I call them and they come out and respray! Great customer service!