Michael was very knowledgeable and thorough! I highly recommend Integrated Technology Services!read more

While Michael was great to work with on the install of a new security system he has now disappeared…read morefrom our lives with a camera that was supposed to be RMA'd on our behalf. 5+ months I have been waiting on a callback, reply email, telegram, smoke signal, anything to let me know that he is aware we still have work for him to complete. Work that we would be more than happy to pay for should he deign to respond. I have scoured the internet for contact options and am left with little hope that this company is even still operating.

HORRIBLE CUSTOMER SERVICE FROM JENNIFER AND ESPECIALLY BOBBIE! Our alarm continued to go off when…read morea bad storm came through. I called for assistance on what to do. Jennifer answered my first phone call and tried to help me, but couldn't so she asked Bobbie a few questions and that was fine. I called back a few minutes later with the same problem. We are connected with our landlord's security system so after speaking with him, he said there was an issue last night and an error was on the main security panel. I looked at their system and retrieved the error message. I called back the third time and Bobbie answered. I told her who I was and she just sat there. I asked, can you hear me? She said Yeah! Wow, I am in customer service and I thought she does not need to be answering the phone. I explained that I had spoken with our landlord and this was the error message on his system. I asked her, do you know what that is, her response was very unprofessional, with a bad attitude. I'm sorry the first impression of a business is who answers the phone or who greets you. I would never recommend them to anyone.

Fantastic service. Polite, knowledgeable technicians that take the time to explain my new system. I…read morewas impressed with the response and scheduling and best of all NO Contract! They set me up on Alarm.com! Love it! I highly recommend this company!

A plus contractor, on time, fair and quality of work was excellent. Absolutely recommend this…read morecompany.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

We have used this company about 4 or 5 times for installing televisions and moving outlets. Always…read moredoes simply an outstanding job. Communicates well and arrives timely. Installs are quick and prices are reasonable. Will always call him when we have the need and will refer to friends and family.

Installed two large flat screen TVs in no time. He was quick, professional, and it looks great. No…read morescratches or marking on the wall or TVs.

We felt compelled to update our already 5 star review.... and our update is another five star…read morereview! When we left our last review in August... We knew we still had a couple of windows yet to do to finish the house. Bill and his crew came over and installed, once again, with the greatest of care.....And Bill cares so much about his customers, his product and his customers experience. Living smack dab in the middle of the city... his product is not only aesthetically neutral and unbelievably well built... But the sense of calm and security is product brings to our house is bar none... You can never go wrong dealing with medallion security...

This was the best security decision we made since purchasing our home.Bill was highly…read morerecommended!!You and your crew did an excellent job!!I can fall asleep peacefully now and it's a great feeling to not have to worry!!Thank you Bill!!Awesome job and great/beautiful security doors and windows!!!Highly Highly recommended!!!!

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

They were fast to reply and got me scheduled quickly for the work we needed done. We had a 65" TV…read moremounted over the fireplace with a new power outlet installed so no wires are visible. They handle everything and were prompt and respectful of our home. We also had them install a 2 story chandelier, dimmer switch, garage lights, outdoor flood light and mount a security camera. Prices were very reasonable. I wouldn't hesitate to use them again. Highly recommend!

xfinity or Comcast or whatever they call themselves are the antithesis of customer-centric. Try…read morereaching them on the phone and you get pass around from recording to recording- if lucky, you get an overseas call center with some inept human to tell you to try switching off your service to see it if fixed the problem. Then when you go to their service centers you learn that their hours have changed and they are closed. Only good thing I can report is when I went back a second time they were open and lady seemed to know what I needed.

You can't call COMCAST AND SPEAK WITH REP, so you drive 25 minutes to the messed up store in…read moreauburn. These people spend more time in the back room instead of helping people. However, if you are dropping off equipment, those people get helped right away. I AM HERE TO DELETE PARAMOUNT--- you would think I could do that online and not come to THE STORE. Your CUSTOMER SERVICE REALLY SUCKS!!!

Very annoyed that we bring an issue with cameras he installed no longer working due to a…read morethunderstorm and he didn't use a sense of urgency to try to fix, replace, or even troubleshoot the issue. One camera before the storm kept missing up and was not fixed. This is why we don't use people on Thumbtack! Thank goodness I have a family member that is a cop and good with cameras that can try to assist and give us next steps on what to do regarding this situation. Smh. These cameras are supposedly life time warranty but we'll rather pay for better service and new cameras!! Disregard the green checked boxes around "Service requested", "Quality", and "Value" because I did not select those to be checked!!

I used Alamassee Protection to install a wired ring camera. Great service, responsiveness, and…read moreaffordability. Definitely recommend.

This company did great work for our business so I highly recommend them. They explained how to use…read morethe system very well.

From the owner: We would like to keep all of your assets safe and security by providing reliable security system.read more